Some nice testimonials our customers have written.
We are grateful to everyone who took the time to share their thoughts.
Submit your testimonial
18 September 2024
I Have just purchased the Bergamont E-Trailster 150 Expert - Electric Full Suspension Mountain Bike (2024)
This is a genuine offer that can be trusted. It is a proper quality fun MTB from a reputable well established manufacturer at a fantastic price and if the upgrade works for you I would snap one up.
It has some very nice features on top of those described. For example the charger cover, a mount for a kick stand, frame protection for the frame and great geometry and it comes with a full set of reflectors.
Please note: Price is for bank transfer payment only. (Trade sale!)
I ordered a medium online and Damian called me within minutes to say that no money had been taken and explained the terms. I paid by BACS and I found him to be trustworthy and he honoured every word.
Please note: These bikes come up on the big side - check HERE for size guide. Please note: No refunds or exchanges - please make sure you order the correct size or contact us for help.
I am very happy with this bike and the price is the icing on the cake. It is
I ordered a medium but these had just sold out as I ordered. After chatting to Damian, me being 5 foot 8 and half and shrinking with age, I realised that a small would be ideal and this turned out to be the case, in fact although I could have ridden a medium the small is definitely better for me, and luckily it was in stock.
They are shifting a large number of bikes at the moment and I required delivery. They will deliver yours in turn and not before which is fair enough which is currently 7 to 10 days.
I am very pleased with the bike and the price paid.
Stephen
30 May 2024
I purchased a Scott Addict 20 via the website. I was kept informed about the delivery. I was nervous about ordering a bike online but could be happier with the bike itself or the service. The bike was very very well packaged. I would highly recommend Damien Harris cycles.
22 April 2024
I’ve just purchased a Cube 625 on the C2W scheme. Damien was extremely helpful and knowledgeable on what bike was suitable for my needs.
Fast , efficient and friendly service
Thank you
27 January 2024
Just taken delivery on Merida 9000 Scultura from Damian Harris Cycles. Price was the best we found on line.
Customer service was excellent. Took a call after I placed the order checking the order and size were correct.
Bike was built and delivered promptly.
Really good service. Would definitely recommend.
My son loves his bike.
27 September 2023
I recently purchased a 2023 Cube Stereo, Damian was very helpful had the bike exactly a week after ordering very fast service! Will definitely be purchasing again from here. Great bikes and good prices. Thanks again guys.
A fantastic bike shop and most importantly, the people, service, and knowledge are admirable. I enquired by phone and told them what sort of bike I was looking for and what budget I had. The same day they rang me back and within a week I was collecting the bike from the shop, all set up and ready to ride. I've upgraded with mudguards which the shop supplied and the workshop set up the tyres tubeless. Second bike my family has bought from them and hopefully more in the future. Thanks alot guys, from Rich
24 July 2023
Excellent service repair, I must say, it's the best service I've experienced in Cardiff.
16 June 2023
Excellent, repair carried out with full transparency on costs beforehand, bike back quicker than anticipated and rides like a dream
28 April 2023
Bought a cube reaction off Damian and team just after Christmas 2022..Their advice was priceless. They had plenty of time for all the questions I had to ask. Outstanding service through everything. Use these guys not the bigger companies and you will be delighted as I am. Many thanks Damian and team. Top quality company.
17 March 2023
My Cannondale Scalpel purchased elsewhere had an issue with the forks from new. They removed and returned to Rockshox. So not much in it for them really, just a bit of labour. I dealt with several of the team and all were really engaged, helpful and friendly from start to finish. It was as if I had just bought the bike from them. A really good representation for Cannondale and for local bike shops. I'll certainly be using Damian Harris Cycles for future maintenance on my Cannondal Scalpel.
I have to thank Damien and his staff for their superb service! Honestly, went beyond what you could expect from a bike shop to sort a bike for me, can't thank them enough, best bike shop by far! Thanks again Guys you did me proud!
Cheers
Paul
17 January 2023
These guys are exactly why we should support physical shops, I did the usual, found the cheapest online but wanted an ongoing relationship with a person, not only did they give me a great price, but when I had an issue they responded quickly and fully to my expectations, a rarely review but if you want a bike I’d definitely give them a look
3 November 2022
Ordered my Cube 625 Hybrid Pro electric bike last November. Damian told me there was a long wait for delivery. He kept me fully informed as to when my expected delivery date was due. When my bike was due for delivery, I went to the shop, and he set the bike up for me to suit my riding requirements. He also gave me loads of advice on how to maintain and look after my bike. Definitely would go back to Damian for another bike. Six months of happy riding behind me. Thank you, Damian.
28 September 2022
A big thank you to Damian. He rescued us when my husband got a flat in pontypridd..... on a bank holiday too. We were so lucky, he picked us up on his day off, dropped us home and repaired the bike within 2 days. Amazing service, will certainly go to damiens from now on ????
21 August 2022
I needed something to replace my beloved but ageing CAAD 8 which would also be a more relaxed ride. After popping into the the shop to speak to the team I chose the Topstone 2. The guys swapped out the gravel tyres for more suitable 32mm road tyres for my type of riding. So far I have had the the bike out on 3 club rides and it is remarkably comfortable, the super compact running gear gives a huge gear range and the hydraulic disc brakes have a wonderful combination of of braking modulation and stopping power. The topstone is an ideal club leisure bike and with its ability to take a rack I could imagine touring on it. Great bike with helpful advice from the guys at Damian Harris.
It was a pleasure to buy our bikes from Damian Harris Cycles, could not have asked for a better deal or service. The communication was great and we were not pressured for a sale and I welcomed the trial of the electric bike - I’m converted ???? Staff were very informative and helpful throughout sale and collection. Highly recommend - A* service, would’t go anywhere else.
18 July 2022
I found these guys about 4 years ago on the web. They blew me away with fantastic customer service. 3 bikes later and I will keep coming back. I live in Kent and it’s a shame I have to look over 200 miles away to get consistent service. My last bike (yesterday) I was served by Ethan and he was just as good as the Damian was the first time around. Speak again next year
12 July 2022
Fantastic service for these guys, bike arrived on time as they said, their fast response, and sometimes out of hours calls or emails was great to know they appreciate your custom
15 June 2022
Received my lapierre overvolt 5.5 today .after taking ages ,ages to unpack .Not really I was like a 12 yr old at Xmas.
On inspection it came very well packaged all I had to do Was sort the bars out and on with the pedals .All was fantastic easy to get sorted .within 15 mins I was out on a quick test ride the build and feel was top notch and the pick up from the motor far exceeded my expectations.after the ride I called the guys at Damien's to say how happy I was .and the response was even better as I was told any issues to call back and they would sort them or arrange to have it sorted .Now that's what I call service up and Beyond .again a Massive thanks to all who sourced sorted and help all of my dealings to get my superberb bike .I will deffo be in touch for my next summer bike ......
Happy trials kind Regards and best wishes for the future of the shop Paul
1 June 2022
Took my bike to be repaired, responsive and excellent service and done in a timely manor
Well done to the mechanics
26 May 2022
Took my bike for repair and well needed service the guy the served me was very helpful phoned me after a couple of days went back to collect my bike was served by Damian who was very helpful bike is now brilliant Thankyou Damian Harris Cycles I would use you again anytime and recommend!
25 January 2022
Bought Raleigh stow-e-way 19 Jan. Spoke to staff on phone and they couldn't have been more helpful. Bike arrived 25 Jan charged up and ready to go. Price great, service great. What more could you ask for?
Nigel
22 September 2021
I bought an electric bike which was delivered 14/9/21. Damian was helpful and after placing an order (but prior to taking payment) he called me to suggest that the bike may be too large for my wife - he was right. Damian found an alternative, fitted our accessories and delivered the bike. I have spoken variously to Damian, Ethan, Joe & Stephen; all very helpful and knowledgeable.
14 July 2021
I was told my bike would be ready by the end of the week and I picked it up Wednesday afternoon, all the staff were very friendly, knowledgeable and willing to help I'd highly recommend Damien Harris cycles
16 June 2021
Hi Damian Harris,
First of all let’s be realistic. Bikes in the pandemic and with Brexit haven’t been easy to get hold of. I ordered mine knowing I wouldn’t get it immediately and that was ok ????. Damian Harris Cycles were legendary. They sourced the bike and had it delivered to me. I’m not the brightest when it comes to putting things together! I emailed Damian and he sorted a replacement bolt/cap (I broke the cap ????) immediately and I got it in the post the very next day. I cannot recommend Damian and his team enough. Ethan is a cherub too ????. Very knowledgeable and super helpful. Thanks for all your help, very much appreciated
Called in to the shop to enquire about Purchasing ebike. Ethan was really helpful and informative and spent time to explain issues despite a busy shop with customers and phone constantly. RingingcCould not recommend him highly enough.
2 June 2021
Absolutely first class ! My first dealing with Damian & even though complicated by Covid & Brexit he still found time & patience to discuss ,advise and find a great bike for me on pre order.Arrived exactly on stated date ! In this day of impatience ,complaints & blame culture how nice to say and mean - Thanks ," Job well done"
20 April 2021
Hi guys, just like to say thank you for adjusting several things today on my new ebike. Also, thank you for doing it while I waited, to save me another 60 mile round trip. Great service, and very pleasant staff. Kind regards Graham
26 March 2021
I phoned and spoke to Damian regarding purchasing an electric bike. Damian asked me a number of questions regarding what I would be using it for and recommend a Canondale Canvas Neo 2. It arrived quicker than promised and for me it’s brilliant. Thank you Damian
23 February 2021
This is my second Haibike from Damian Harris the first in 2016 and this one the new 2021 model. Arrived when said it would and called me when it was ready. I asked for new blades pedals and handlebar grips and the advice service and recommending of colours was A1. I always take my bike back to this shop for my services as they certainly know their bikes. Great guys f/play..
21 February 2021
This is my second bike from Damien superb service from all the team highly recommend them cheers.
18 February 2021
These guys are absolutely superb. I will freely admit to being a "high maintenance" customer, but nothing was too much trouble for them. Expert advice meant I ended up purchasing a bike make I had not considered for the same price. The bike has arrived (delivery was very quick) and it is far better suited to my requirements. I highly recommend Damian and his team, even with the mayhem of COVID their customer service was flawless. Will certainly be coming back to them for future purchases.
9 February 2021
Couldn't have asked for better service when buying my Scott Foil online, I phoned up and spoke to a few different staff members and every single one of them was polite and helpful. I would recommend 100%, just a shame I couldn't come down and thank the staff in person.
7 February 2021
Because of Covid, I couldn't visit any shops and after ringing around and trying to find info on the internet, I got the best advice from Ethan, who was knowledgeable and patient. We wanted two new electric Bromptons, and Damian rang back and was able to organise that for us including courier to here in Alton. It all went through very smoothly, and despite me continuing to ask numerous questions when they were clearly busy, they were always there to give excellent service on the phone and they were very responsive over email.
The bikes are now with us and we are delighted with them, and can genuinely say that the service was excellent and personal. Many thanks to you, and we would not hesitate to recommend them.
28 January 2021
I bought a Bombtrack Hook in October 2020.
I placed the order on line and the shop called within a few hours to check my purchase and choice of frame size.
I think it was Damian I spoke to and he was very helpful as I was unsure which size to get. I took his advice and ordered a small frame size.
The bike arrived within 10 days which was very quick as I was advised that there might be some delays due to Covid.
Bike size is spot on for me so I'm glad I took Damians advice.
I've only ever dealt with them on line or by phone but I can't fault the service I've received.
Will be happy to buy from them again in the future. 10/10.
These guys are absolutely superb. I will freely admit to being a "high maintenance" customer, but nothing was too much trouble for them. Expert advice meant I ended up purchasing a bike make I had not considered for the same price. The bike has arrived (delivery was very quick) and it is far better suited to my requirements. I highly recommend Damian and his team, even with the mayhem of COVID their customer service was flawless. Will certainly be coming back to them for future purchases.
8 January 2021
Excellent service from Damian Harris Cycles. Bought a bike online on Wednesday and it arrived two days later! Considering that they are in Cardiff and I'm in Kent, that is amazing. The phone communication was friendly and helpful. They called to check sizing, etc, with me and even took photos to check I was happy with the colour. The bike was well packed, so no damage would occur. I would really recommend them.
7 January 2021
Received my Cube Nature just two days after ordering online. The bike was very well packaged and in immaculate condition.
Thank you all for your hard work during these hectic times. Special thanks to Joe for arranging my sale in speedy time. Couldn't be happier with Damien Harries Cycles!
23 October 2020
Brilliant customer service from Damian Harris cycles. First they found a bike for my son, not an easy feat at the moment. Delivery was really quick, within a couple of days. The bike was slightly damaged from delivery and they gave us the option to return, or offered us a helmet. Really easy to deal with, friendly and helpful. We will definitely be using them again.
23 October 2020
Good morning Damian (and colleagues) Here's a quick note to thank you for the amazingly professional set up of my new electric bike - it arrived yesterday and I've had my first commute on it this morning. It's ideal, even the saddle was the correct height. With lockdown, I wasn't able to come and copllect the bike, but you sorted out shipping, which was spot on. Top marks for the packaging too - perfectly protected. I ordered a bike several months ago, and you made it clear that it would be a while until it came in, what with everything going on in the world. Long story short, I contacted you a few months after ordering, and there was still no confirmed date for the bike that I originally ordered, but you were able to suggest an alternative. I know that you only sell proper bikes, so I trusted your recommendation, and it was spot on. I bought this using the cycle to work scheme - again, you were incredibly helpful about that, too, and that all worked without a hitch. You won't recall, but this sale was the result of Damian's helpfulness one rainy Saturday morning last November. I came in for brake shoes for another bike, and I asked about electric hybrids. You took a good few minutes to show me the options available. With hindsight, I should have bought it there and then! Thanks again for keeping going.
18 October 2020
Damian and the team gave superb service throughout sourcing my beautiful Scott Scale RC900 WC. One of the first 2021 examples in the country, delivered ahead of schedule and professional service throughout. Would highly recommend.
14 October 2020
I knew exactly which MTB I wanted to buy and so I bought the 2021 Scott Spark 910 model from their website. Within 2 weeks I received the MTB professionally boxed and wrapped, fully assembled and ready to hit the trails! I highly recommend their customer service and professionalism! And appreciative especially under the current tough and demanding conditions!
6 July 2020
Bigs thanks to Damian and his team at Damian Harris cycles who did their uppermost to ensure I had my Scott Genius 900 tuned Eride within weeks of purchase. Excellent communication throughout with Damian on the build and delivery of my bike. I am extremely impressed with it and would highly recommend both the Scott Genius 900 tuned eride And also Damian Harris cycles!!! A cut above the rest. Thanks again guys!! Martin
29 June 2020
Recently bought a Cube SLT. Bike was built and delivered within 2 weeks. Great service and a super speedy delivery. Very helpful and informative. Well done.
15 May 2020
I recently purchased the Scott Scale 940 from Damian Harris. Had the bike assembled and delivered to me inside 3 weeks despite a significant delay by the manufacturer. Damian and his team are always available to keep customers updated on progress, I have to commend them on providing an outstanding service to their customers. If you are looking for a bike of any kind I would highly recommend you speak to Damian and his team. Thank you guys. ????
Hi Damian,
I was chatting to Ethan and he asked if I would mind dropping you a line with some positive customer feedback which I am delighted to do.
My experience with Damian Harris Cycles was 5* for the following reasons:
1. Sales advice was spot on and extremely knowledgeable pointing me to both bicycles I bought with very different requirements. They were both bullseyes and my wife and I are delighted with our Cannondale/Bergamont eMTBs.
2. The purchase was done reasonably and that was despite stock flying out of the door - I was given a fair and competitive quote including assembly/set up and express delivery. Though this supplier is not local I would unhesitatingly return for future purchases.
3. Last but very much not least, the assembly and set up of both bikes was excellent, there were no snags, oversights and both bikes needed minimal attention (fitting of pedals and tightening headstock), pressures and tensions were exactly right. Very impressive and properly professional preparation.
So, in summary, this company really know their stuff, are great to deal with and provide professional preparation and after sales. Deservedly 5*!
I hope this is useful and thanks!
John
3 May 2020
Dear All,
I know that you share customer feedback on your website as I personally read a lot of the comments before deciding to purchase my bike with you. I wanted to share the below feedback which you are welcome to also place on the website.
It was a big decision to purchase a bike without physically going to the shop but I took the plunge after speaking with Damien over the phone. The bike I was after had to be ordered from the manufacturer and I called a number of times for updates which Damien and the team were happy to provide (Covid 19 caused increase in demand and logistical / staffing challenges at manufacturers). Damien and his team really excelled in their customer service and gave me a very positive experience with this purchase, I could not recommend them enough. Having received the bike I had to call the store with a question and they immediately helped and answered my question allowing me to get out on my first ride.
Thank you and Kind Regards
Richard Griffin
3 May 2020
Hi, I visited Damian's shop at the start of the year to look at purchasing my second e-bike. Although I had in mind a specific bike, having discussed other bikes with Damian, he suggested I look at the Haibike Sduro. In the shop they had the 3.0, which I tried for size, and I went away to think it over, looked at the Haibike range and in particular the higher specification 7.0, which had the new Bosch 2020 motor. I went back to Damian's shop the next week and by chance he had the model I wanted in stock. I had it delivered within a week of ordering, and I have had the bike for a number of weeks, and it is excellent to ride, particularly with the fatter tyres and the Bosch motor. I have been out on a number of rides, and have been amazed at the capacity of the battery. Although, I live in quite a hilly part of Wales, near the Brecon Beacons, I have cycled using eco mode, or battery off mode most of the time, and will have achieved over 100 miles on a single charge. That is great mileage considering I am 65 years old, and it is such an enjoyable bike to ride. The new Bosch motor, makes the bike easy to ride both with the motor assisting or switched off. The quality of the bike is excellent, and the higher specification I believe is worth the additional cost, particularly the Bosch motor and battery. Overall I am well pleased with my new e-bike purchase, and looking forward to many bike rides over the coming summer. At least going out on the bike keeps you fit and helps your wellbeing throughout the Coronavirus situation, and the social distancing is no problem on the bike. The only fault, I have had is the Bosch display, is showing some bleed marks, which Alex in the shop said is rare occurrence, and will replace the unit when I will shortly be taking the bike back to the shop to be checked over
Thanks Damian, I am very pleased with my Haibike Sduro 7.0, and would recommend the bike, and a visit to his shop if you are concidering purchasing a new e-bike.
Michael Price
28 April 2020
I just want to say a massive thank you to Damian who I have communicated with on a few occasions via email and phone. From the very first conversation nothing seemed too much hence why I purchased my Pashley Guvnor through him. I had looked at various dealers but thankfully I chose the right one. Once ordered I was told it would be 2-3 weeks as the bike needed to be ordered from Pashley direct to them where they carry out their final checks. Surprisingly I received an email yesterday to say the bike would be delivered today (week after ordering). The bike did indeed arrive this morning and what a beaut this vintage styled Pashley is. Thank you Damian and all concerned getting this order processed and delivered. Stay safe and keep up the 1st class service ????????
26 April 2020
I can’t speak highly enough of the customer service received from these guys. I ordered a Scott Genius online and had further communication via the phone and every staff member I spoke to was friendly, knowledgable and helpful. The bike arrived in good time, especially considering the difficulties posed by the Covid19 lockdown and it was brilliantly packaged and ready to ride out of the box, just needed to straighten the handlebars and put my pedals on. The bike is awesome and the team at Damien Harris have clearly taken their time and cut no corners in ensuring the bike is properly assembled and prepared. Too many businesses lose sight of the importance of customer service these days but not here, they made me feel like my business was genuinely appreciated and that goes a long way. Thanks guys, I will definitely be back!
25 April 2020
From start to finish, a very professional and friendly service. I was given great advice over the phone and was assured of a delivery time which was spot on. Could not recommend enough.
7 April 2020
I watched a YouTube video by Damien Harris cycles featuring the new 2020 Bombtrack Adventure EXT-C bike. I was really impressed and decided to order the bike online from Damien Harris Cycles on Saturday. The bike arrived at my home address two days later, very quick. The bike was carefully packaged and delivered by TNT. I spoke to Damien a few times on the phone and exchanged emails, he was very professional and helpful - 10/10 service. Thank you Damien
16 March 2020
I have just bought a E-scooter to commute to work on and living in London trying to avoid Covid-19. Just wanted to say a big thanks to Damian for delivering it on time as requested.
5 March 2020
After an early morning commute puncture, I popped in at lunchtime just to borrow a track pump. I cannot praise the guys in the shop high enough. After noticing that the tyre had become unseated on the rim they took the wheel off and took the tube out and seated the tube and tyre back on the rim. They then went on to reassemble the tyre and pump back up to pressure. I was told there would be no charge for the service I had received. I would just like to take the time to thank the guys again and to Damian Harris Cycles for the great service they provide.
27 January 2020
Damian and Joe
Just thought I’d let you know TNT delivered the bike on Friday morning as expected and in very good order.
Having unwrapped all the valuable extra protection I’m really pleased with the quality and look of it. At the moment I’m waiting and looking forward to some fair weather to go out on it’s maiden journey which I’m sure will be a great ride.
Thank you again for such good service – a pleasure to do business!!
Regards
Keith Tyrell
25 January 2020
I have been considering buying an E Bike for sometime, but there are so many out there. Glad i went to Damian Harris Cycles as the advice they gave was just what i needed, plain and simple. In the end i bought a Cube Reaction Pro 500 eMTB from them. I have had it for 2 weeks now and used in almost everyday, no problems and great fun. Worth the 200 mile round trip the shop.
8 January 2020
I came accross Damian Harris Cycles while I was looking for a Cube E-bike on the web. I rang them and had a chat with Damian himself and found him extremely helpfull and he discussed many options for me. I decided to purchase a Cube Reaction Hybrid pro 500. The bike came the next day to Newcastle well packaged and even with a free Lock. Many Thanks Damian for everything and we will be in touch very soon as I know my wife want's one.
14 December 2019
Hi Damien, Alex and all the team!
Just wanted to say after 11 hours round trip, I have just taken the Haibike Nduro 10.0 up and over the South Downs in the dark and it was just fantastic, the sky beamer lit the way and the bike is without question at another level.
Sincerely many thanks for the excellent help, guidance and professional support in getting me over the line in buying the most sought after and best bike out there in my opinion!
Have a cracking Christmas and Very well deserved Hopefully Prosperous New Year.
PS. Should have gone for the red grips !
Cheers.
Richard Osborne
13 November 2019
Hello all,
bike arrived, headed straight out on it and... it's incredible. I only meant to go for a quick test but ended up on the other side of the valley exploring places I've not seen in ~5 years living up here. It's big, was worried when I first stepped over in the kitchen the frame was too big, but out riding it's perfect - I'm used to my Brompton and Moulton.
The colour's even grown on me already. Will have to replace those pedals though...
Thanks for helping me out with this, it'll make a huge difference living where we do. Even the MAMILs can't cycle up our hill as it's so steep, which means I've not done much cycling myself since we moved here. Many thanks Jonathon.
J
15 October 2019
Searched the net and went to a few shops for a Electric bike which will be able to fit me as I am only 5ft 3 but had no luck. Found Damian harris cycles online and straight away they said they could help. I made a 80 mile trip and they were completely right. Damian kindly sat me on a Cube bike which fitted me perfectly. I was so happy. Thank you Damian and team I would highly recommend !!
10 October 2019
Really Good advice from Damian reguarding electric bikes while other shops were not very helpful and not very knowledgeable . We Travelled up from shrewsbury by train after looking at the extensive e-bike range on their website. We ended buying two one my wife and one for me thank you Damian and team for giving us excellent service.
8 October 2019
Excellent service with Damian contacting sage pay on my behalf to find out why my initial order didn’t go through. Prompt delivery and the bike was soon unfolded and ready to go.
8 October 2019
Just really impressed with the level of service. Thanks.
6 October 2019
My 6 year old daughter is extremely hyper mobile and her physiotherapist recommended getting her a balance bike to help her get around when her legs are hurting her. Really good bike, strong not bulky like I thought it would be. Lots of growing room
27 March 2019
Excellent service from Damian Harris. Really helpful online and on the phone. Great attention to detail and the delivery was quick and well packaged. Delighted with the bike. Thanks
26 March 2019
I was nervous of buying on the web but DH made it an easy process.
19 March 2019
Damian and the team were awesome at communicating, set up and dialling in my 2019 Moustache Samedi Race 8 emtb and ensuring it was really well packaged to be shipped to London. I also had a few follow up questions which Damian was happy to take the time to talk through. Awesome bike andI will be back to the store for servicing and repairs later this year. Could not recommend enough!
Cheers boys.
1 March 2019
I have just taken ownership of a cube access e.bike .I can honestly say the experience from start to finish has be excellent they kept me up to date with my order added extras for me .nothing too much trouble .Very friendly staff .Damien reccomended this bike to me and it has come up trumps .been out on test ride today FAB.thankyou to all the team .this is my second e bike from them
5 February 2019
The site is a bit quirky but once you get use to it it’s fine. Customer service over the phone was excellent, especially advice about sizing. The bike was well packed and shipped via TNT for next day delivery, however TNT delivered it one day late with only a feeble apology.
4 December 2018
Damian Harris offers a friendly and professional service. They have good knowledge to make sure your biking requirements are met.
4 December 2018
I honestly can not thank Damian and the guys enough, slight trouble on delivery which was down to the courier NOT Damian Harris Cycles. They couldnt do enough for me so professional and helpful. I would definitely recommend them to anyone. Special thanks to Damian for putting up with all my phone calls!
5 November 2018
Brilliant service - had a call to check I'd ordered the correct size. Even though it was ordered on a Sunday it was with me on the Tuesday! Courier was good too
Great bike and services
Many thanks
31 October 2018
Excellent
1 October 2018
First time customer and I can honestly say, Excellent service from Damian and his team. Got the bike specifically set up for my measurements and ready to go out the box. Very impressed with the customer service provided and wouldn’t go anywhere else in future. If your thinking about a new bike I suggest giving Damian a call as he goes above and beyond and is very customer satisfaction oriented. Thanks again Damian
5 September 2018
Great communication and service, fast postage. A pleasure to deal with. Will be using again.
19 August 2018
OK, so I decided to cross over to the 'Dark Side' (Apparently) and get an e-MTB. Looked around at dealers but decided to pop down to Damians place in Cardiff on the 11th of August as they had what I was after. Had a chat with them and felt comfortable with the staff who knew what they were talking about but didnt buy as I still needed thinking time because its such a big spend and it has to be right. After giving it some thought the following week I made my order with Damian and went down to collect the bike on the 19th and what a thing it is, a ridiculously beautiful beast of a bike, incredible German engineering at its best. The bike look amazing in the pics and videos but when you are up close and personal with a Haibike Xduro Allmtn 9.0 you cant help but drool. So, the reason for choosing Damian Harris Cycles? They know their e-bike stuff, they are friendly bunch of guys, they were helpful and they made me feel comfortable in should I ever needed back up or support in the unlikely event of having any problems, they woulkd be there to help and assist so thanks very much guys for the killer eMTB!!
17 August 2018
Great customer service from Damian Harris Cycles, always on the other end of the phone if I needed.
16 July 2018
Great customer service, quick to respond to telephone or email enquiries. Bike arrived in perfect condition with all components fitted and functioning beautifully.
1 July 2018
Excellent service and prompt delivery.
30 June 2018
I was so impressed with Damian cycles! The man I spoke to ensured I got the bike in time for my sons birthday. Couldn’t ask more then that! When the bike I did want was unavailable they sent me options of similar bikes and we love the one we bought. Thank you. Will definitely recommend you and buy again when he is ready to upgrade.
28 June 2018
Excellent rapid delivery of a Scott Genius for my wife which really helped with Canyon failed to deliver. Damian was very helpful and happily swapped the saddle to a womens for her as well.
26 June 2018
Bought my new Brompton Grey and Lime Green via Damian. He was super helpful with great communication over phone and helped me get what I wanted at very competitive finance rate. Big thanks, Steve
9 June 2018
After a long and helpful conversation with Mr Harris I ordered, unseen, a Cube Cross Hybrid Race 500 E-Bike. Mr H assured me if the bike did not suit I could return it. No need, it's an excellent bike and just what I was looking for. Thanks to Mr and all at DHB.
9 June 2018
Just wanted to say what a pleasure it was buying bicycle through you. I picked you out because of your promise of excellent customer service and you managed to surpass my expectations. The bike arrive well prepared and well packed up.
Well done and best wishes,
Simon
5 May 2018
I bought a Cube Attain in January but as I was abroad it was delivered to my sister’s house.
I’ve just picked it up and the bike was well packaged and protected and easy to assemble.
Best part is that it rides like a dream. Fast, responsive but comfortable.
Great
Now for the Col du Tourmalet.
Great service and highly recommended.
27 April 2018
After months of research I was finally ready to buy an e-bike but found getting the one that met my rather stringent (as to specifications and price) requirements difficult. After a few disappointments at other websites, Daman Harris helped get the right one step by step whilst providing excellent customer service. Purchased a Riese and muller Tinker E-Bike
Other webstes
31 March 2018
I have had my new Riese & Muller Tinker electric bike for a week now, and I love it. It came really well packaged and fully assembled ready to ride out of the box. Having used many bike shops over the years I can say the service and willingness to help at Damian Harris is second to none. Thanks Damian
7 March 2018
Very friendly and helpful staff excellent service great communication
16 January 2018
I wanted a road bike and researched the internet extensively and came across the Damian Harris website which was easy to use.
I called the shop and spoke to Damian in person. We chatted for about 39 minutes during which time we discussed my requirements in a relaxed and unhurried manner - more a consultation than a sale - and Damian came up with exactly the right bike at the right price.
Great service and bike delivered on time and well packaged to avoid damage.
8 January 2018
I could not be happier with the customer service I received. I was looking for a second hand Frog Bike online for my soon to be 6 year old when I came across one that looked good and decided to order it, the next day I received a phonecall to tell me that that particular bike had already been sold and shouldn't have been on the website, but rather than leave me and my daughter disappointed, Damian Harris Cycles went out of their way to find me exactly the same bike for exactly the same price. The bike arrived in no time at all and me and my daughter are both over the moon with it, thank you so much for all your help
15 November 2017
Great bike great service
9 October 2017
It's odd to be based in Belfast, and to have to go to Cardiff to get the bike I wanted, but it was so worth it. I tried dozens of shops - including the big ones, and was frustrated with what came back. When I got in touch with Damian's team though, it was a totally different experience. The attitude was very much 'can-do', let's source the bike, yes we can get it to NI, yes we can wait for the voucher, yes we can add this or that - and the professional advice was brilliant. I would recommend them in a heartbeat. Brilliant.
17 August 2017
Having had many many many years off the saddle I was looking for a bike via the cycle to work scheme. I visited a number of independent stores around South Wales and was surprised with the lack of assistance and bad customer service. I know a £1000 is not a lot in today's bike prices but it is still a lot of money. When the bike I wanted was not available any more, Damian Harris researched and found an alternative with the same spec. He tried to order this but this too was no longer available so he researched and found another. I checked the bike, liked it and went for it. I have to say it is a dream to ride and perfect for me. He spent time checking the bike would be the correct size and gave valuable information on maintenance etc. I just wish the store was closer to my house !!
17 July 2017
Hi Damian,
I just wanted to thank you for a very pleasant and hassle free buying experience the other week. I am absolutely over the moon with my Haibike xduro trekking 3 - an amazing piece of kit which has got me back out on the bike! Thanks for an excellent service and I look forward to dealing with you again in the future.
Gareth
28 June 2017
Amazing customer service and an all round great bike shop! Thanks a lot!
17 June 2017
Brought Scott E Genius 720 Plus from D Harris, Bike was delivered when said, was all set up for me. Only had to do the handlebars. Told mates about them. Awesome bit of kit tho. Over 100 miles done in a week with new bike. No issues. Thank you D Harris for very good service.
29 May 2017
Top top service, everyone I dealt with was superb! Definitely recommend you guys to anyone buying a bike????
23 May 2017
I cannot show my appreciation enough to the guys in Damien Harris cycles, I needed my bike fixed in a hurry so I could use it on holidays and they did it within 4 hours. Safe to say I am over the moon. the service is fast and friendly #bestbikeshop
22 May 2017
I was very impressed by the knowledgable staff who were helpful from point of order to getting me sized up to cycle away. My Cube road bike was perfectly set up and I thoroughly recommend this family run business cycle shop. Thank you!
17 May 2017
Great shop and service too, they ordered the bike in that I wanted and had it delivered to Ayrshire. The bike was well packaged. I would not hesitate to refer them to friends and relatives. The staff are very helpful and knowledgeable too.
Thank you so much
29 April 2017
Another positive experience with this Company. Have now purchased two great Frog bikes for my daughter. Great quality. Will definitely go back when we need another bike. Quality bikes here that you can't find in larger bike stores. Would recommend.
6 April 2017
I had a look online for a electric bike. Came across Damian Harris cycles and saw their large range of ebikes .I am quite small so was not sure which one would suit me. I rang them and Damian gave all the information I needed to make a purchase and recommended a Scott E-Sub tour which came in a small size. My bike came the following day very well packed. It fits and rides beautifully. Thank you Damian and staff it has been a real pleasure.
6 April 2017
had a look online for a electric bike. Came across Damian Harris cycles and saw their large range of ebikes .I am quite small so was not sure which one would suit me. I rang them and Damian gave all the information I needed to make a purchase and recommended a Scott E-Sub tour which came in a small size. My bike came the following day very well packed and it fits rides beautifully. Thank you Damian and staff it has been a real pleasure.
23 March 2017
The service was just perfect... Ordering via website very smooth trouble free Communications after again just perfect, along with delivery via the courier. 10 out of 10. Well done guys. ????????
23 March 2017
The service was just perfect... Ordering via website very smooth trouble free Communications after again just perfect, along with delivery via the courier. 10 out of 10. Well done guys. ????????
14 March 2017
I ordered a bergamont Electric ladies Bike bike which was delivered to me within the week I have had quite a few bikes over the years but nothing compares to the quality of this one. All the staff were very helpful and knowledgeable I will be returning my bike for a regular yearly service. One happy customer thank you
25 December 2016
Bought bike over the phone and was given a price match in the blink of an eye, after searching the internet for frame size. Bike turned up two days later, left it boxed two months as Xmas gift. Was perfect when opened immaculate as promised (had issues previously with other retailer) and would just like to say made my Xmas as my son was estatic. Great service friendly people and can't praise them highly enough, thank you very much. ????????
9 December 2016
I bought a bike from this shop online ... unfortunately had to phone them regarding my card but the staff/owner answered the phone on a Sunday at that !!! Couldn't be more helpful but anyway I ordered the bike a cube 2017 for my son which I've been told is 1 of the best bikes ..... came on the Tuesday so I would definitely recommend buying from here so friendly and helpful kept me updated with everything to do with my purchase..... so I'm 1 very extremely happy customer xx
15 November 2016
Excellent personal service from Damian and good advice on bike sizing. I had some modifications made to the new bike which were completed perfectly. I ordered over the phone, paid on Saturday and received the new bike on Tuesday. Well packaged and just as I had expected. Damian kept me fully informed by text message of how the bike mods were going and when it was dispatched
I would certainly recommend Damian Harris and would definitely deal with them again.
24 October 2016
I haven't ever been to DH cycles, but I met Tom from DH out on the trails in Cwmcarn; he spotted that my bike was missing a brake caliper mounting bolt! He voluntarily gave up one of his stem clamp bolts to fix it - Top bloke, and a very quick rider too.
24 October 2016
I write again - shortly after receiving the bike, I had trouble with the gears. What I didn't know was that I was not using the bike correctly at that time (my previous eight speed Shimono hub gear worked differently). Of course this was unknown to Damien, not only did he respond immediately, he was prepared to take the bike back and "fix it" for me and then send it back to me free of charge.
What more can someone ask for from customer service.
They definitely do not leave you in the lurch, put you to the back of the queue, or ignore you once the sale has been made. They take the risk out of shopping online and this alone makes purchasing from them safe secure and pleasurable.
21 October 2016
Top company to do buy from. Advice is spot on - they wont sell you any old bike; Damian stopped me buying a more expensive bike as the (cheaper) model he chose was actually better for my needs.
We ran into some delivery problems, due to the carriers not DH Cycles, but Damian sorted it out well after closing time to see his promise to me right.
- DH Cycles are a leader in Customer Service and fair pricing.
20 October 2016
Very good service and (what is nice) a wise advice during purchase. I received
my Cube SL Road 2017 without any problems. Generally, I recommend all of you
these professionals. Robert
13 October 2016
Great advice & service - thank you Damian.
My new Cube Ebike is fantastic and the most fun I have had with clothes on in a while!
5 October 2016
Thank you so much for the brilliant service. Everyone was very helpful and friendly. Despite the delay with our order we were kept very well informed. We will definitely recommend you to anyone who asks.
23 September 2016
bought a bergamont E bike and the service both before and after have been fantastic i had a couple of issues both sorted very quickly especially being so far away infact damien has even sorted a dealer near me to sort out any problems i would not hesitate to recomend and use this company he is very freindly helpful and patient with this silly old grannie and even more impotantly the bike is simply fantastic has surpassed all expectations
15 September 2016
What a service !!!!
Placed my order online, prior to dispatch the shop owner rang to discuss delivery dates,that's a first for me .
He then proceeded to a establish I had chosen the right cycle for my cycling , and that I had all the information required to get the best from my bike.
It arrived today, as agreed on time , the cycle was exceptionally well prepared,and extra padding had been wrapped around all vulnerable parts.
Out of the box, and set the saddle night, and straightened the handle bars,and tightened them up.
Out for a ride, wow, the bike way exceeded my expectations in every way.
Damian , you and your staff have a customer care and delivery that many should adopt, I cannot thank you enough.
My only regret is it is too far to come and shake your hand.
In a single word : Brilliant.
Steve. Bought a Cube Reaction Pro 500 E-Bike
15 September 2016
Excellent service, delivered quickly in great condition. Excellent prices.
15 September 2016
What a service !!!!
Placed my order online, prior to dispatch the shop owner rang to discuss delivery dates,that's a first for me .
He then proceeded to a establish I had chosen the right cycle for my cycling , and that I had all the information required to get the best from my bike.
It arrived today, as agreed on time , the cycle was exceptionally well prepared,and extra padding had been wrapped around all vulnerable parts.
Out of the box, and set the saddle night, and straightened the handle bars,and tightened them up.
Out for a ride, wow, the bike way exceeded my expectations in every way.
Damian , you and your staff have a customer care and delivery that many should adopt, I cannot thank you enough.
My only regret is it is too far to come and shake your hand.
In a single word : Brilliant.
Steve.
9 September 2016
Very good. Kept in touch about expected delivery due to bank holiday. Well done guys !
3 September 2016
Just wanted to send you a massive thank you for sorting out the Claud Butler bike for my daughter over the last couple of days - the bike turned up this morning (Saturday) bright and early and Ive managed (thanks to YouTube) to assemble it all successfully (and safely). Many thanks for your great service, my daughter is delighted - we just need it to stop raining now.
2 September 2016
The bikes arrived yesterday safe and sound. Thanks so much for your help. Thrilled with the stealth matte paint-jobs on both, even though we couldn't see them beforehand I think we chose perfectly.
The service was excellent, the bikes are phenomenal, can't wait to get them tested properly on some Cotswold hills this weekend.
Thanks again.
Kurt
17 August 2016
Just received my intense tracer T275 absolutely stunning bike the service from Damian Harris cycles is second to none staff so helpful and friendly always happy to help keep up the great service I'm one very happy customer keep up the good work guys see you on the trails
19 July 2016
Hi there,
Just to say I have received my new Bosch Cube 400 Pro E-Bike and that I have already assembled it and had a quick try. A bit of adjustment on the seat was all that was required, and after a quick trip round the estate to get the feel of it, I was really impressed.
I started by using it as my existing cycle, in bottom gear; and Economy. Then I rapidly found that it would happily pull away in a higher ratio. I am so impressed with it; and the efficiency with which my queries and order were dealt with. I have already recommended several interested neighbours with your Company. I hope that this may lead to orders for you. I will be looking to you for any accessories etc. in the future.
I will also be making an entry on my Facebook Page in praise of your service.
Thank you again
Kenneth Plunkett
7 July 2016
Very friendly and helpful service. Daughter absolutely loves her new Frog bike.
24 June 2016
When a website says "epic customer service", they are clearly setting the bar pretty high. Well, unlike many that make such stellar claims a about their customer service, this company actually deliver! My chosen bike was out of stock and despite their best efforts, one could not be sourced. Damian Harris himself rang my husband and spoke to him about alternatives. I was pretty sceptical as I'd set my heart on a particular model with a lady specific frame and a very specific motor and battery (so my electric bike's engine matched my husband's, I didn't want him to go speeding off up the huge hills here, leaving me behind). There were no other ladies models with the same engine and motor within our price range. After a couple of phone calls direct to manufacturers, Damian range back with a perfect solution. A unisex frame in the perfect size with the manufacturer specifically setting it up for me (changing the length/height of various components). He took all the relevant measurements from me and my bike arrived yesterday (less than 2 weeks after ordering, despite being told to expect 2-3 weeks). The bike is perfect, better than my original choice and still within my price bracket. It is the Bergamont Roxtar C 8.0 500 E-Bike and is wonderfully made. My husband is now very jealous as my electric bike is better than his (seemingly he is particularly envious of my forks!). Please do not hesitate to buy your bike from Damian Harris or indeed buy the Roxtar, both are truly "epic".
10 June 2016
After the bike arriving late (which unfortunately the shop cannot be in control of), I was excited to say the least. The bike arrived on a Friday and by Saturday they had it set up for me, fork/shock pressure (all bar a few personal touches) and running absolutely sweet. Cannot fault the service in any way, 5 stars all round!
30 May 2016
Just a bit of feedback. The bike arrived beautifully set up - a little tweaking of stuff like gear lever angles, shock pressures, and ready to go.
Definitely worth waiting for. Climbs amazingly well, and tracks beautifully on descent. Only limitation is my ability. he XTR groups is very slick and the brakes nicely progressive. I suspect I may change the rear tyre as it tends to slip when out of the saddle (a roadie habit). the size id spot on - at 6’ 5” and 180mm cranks I tend to hit my knees on the bars on many bikes, but not the Cube. I was also worried that I had under-ordered on suspension, but I haven’t bottomed out yet.
I took it to Kielder yesterday and did a couple of reds, flashing past people on the uphills - not bad for a 57 yr old!
25 May 2016
Been umming & ahhing about buying an electric bike for ages. Damian and his crew were fantastic in advising and (after much discussion!) I settled on the Scott E-Aspect. Had a minor glitch in delivery, which they sorted out rapidly - came with mountain bike tires, instead of road tires, which were posted the following day :o) Would (and have!) recommended them to everyone. Cannot describe how impressed I am with the bike. Haven't altered it in any way and yet, despite a slight current lack of fitness, I knocked over 20 minutes off my cycle to work time of 1 hour 30 minutes. This is entirely due to the increased speed going up the hills and, to a lesser extent, the ability to maintain a reasonable speed into a headwind. Hence, if you live in a hilly area and want to get somewhere quicker, or just want to take it slightly easier on a cycle ride, these bikes are fantastic!!!
25 May 2016
Hi, Many, many thanks for your helpful and friendly customer service, my new Haibike exceeds all my expectations, I thought my last electric bike was fairly well made, but upon reflection the build quality was utter crap, compared with the build quality of my Haibike. Thanks again :-)
23 May 2016
After a panic because our local bike shops did not have a red Frog for my son's birthday I discovered this model was like hens' teeth :-( But.....Damian was my saviour and had one left in a shipment that was arriving a few days before we needed it! Sooo helpful keeping me informed and it came in an hour delivery slot, all assembled at a really reasonable price. Top guy, top company!
23 May 2016
So yesterday I completed The Velothon Wales 2016 on my new Moda Stretto. Just as Damian told me it is a beautiful bike that would get me around the course comfortably even The Tumble.
I received excellent advice from all the team and I now have a brilliant bike.
Thank you
16 May 2016
Really please with the purchase experience. I would highly recommend your company to my friends.
12 May 2016
You really lived up to your 'Epic Customer Service' tag line! My wife and I are now geared up to ditch the car and commute by bike everyday! Thank you so much for everything you've done for us. Cube Electric Bike
2 May 2016
Picked up my Haibike Xduro Nduro Pro this weekend and took it out for the first time today at Aston Hill. Aston Hill Bike Park has some great downhill trails but the push back up is a tough one but not anymore... the bike handles great and is exactly what I was looking for, it handled the jumps and technical sections a piece of cake :-) the ride back up was a breeze and took no time at all leaving me ready for the next down!!
Damian has been great as the bikes had been delayed significantly from my initial order but he always gave me the best information as he could and once the bike came in he got it ready asap... top bloke and top shop!!!
26 April 2016
Haibike Xduro Fullseven RC 2016. What a fantastic e-mtb! Ordered and delivered fully set up within a couple of days. After unboxing, I just had to attach the pedals and straighten/tighten the handlebars which had been loosened to enable the bike to fit in the box for transport, then I was out on a ride.
Very friendly and helpful staff and a great range of bicycles in stock. Thanks
21 April 2016
The wife and I bought a sduro allmtn rc each and all I can say is wow, wow wow and more wow! Damian was right when he said you won't want to get off them! Don't think you'll be saving energy if you get one though. You'll put in the same effort climbing the hill but it will be 3 or 4 times quicker. Then do some downhill and straight back up again. These are even better than I'd imagined. Looking forwards now to exploring places that wouldn't have been possible before. We're 60+ btw.
21 April 2016
Thanks for all the effort you put in to get my wife’s bike to us as soon as you could. She has been thrilled with it and we hope to have many more great weekends of use from it.
I’m still toying with the idea of buying a Haibike for myself!!!!
18 April 2016
Great bike. Great Service & excellent communication. Very happy.
4 April 2016
What a fantastic service from Damian and team! I first went in asking cheekily to have a try on an Electric bike to which Damian happily obliged and paired me up with his Bosch driven bike to try and showed me to a path and suggested I had a good blast. After 10 minutes I knew it was for me and needed to get one! Fast forward a couple of weeks and I had ordered my bike on the Tuesday and collected on Thursday (at my request) my Cube Hybrid 400 ebike. This bike is wonderful to ride and gets a very heavy me up some very steep hills. I highly reccomend this, don't think just because you're big doesn't mean you can't have an electric bike!
In summary, top bike, top service, extremely helpful and friendly. I Can't reccomend Damian Harris (and electric bikes) enough! Definitely THE place to buy an electric bike in Wales.
1 April 2016
These guys were great, couldn't do enough for us! Bought two Sduro Trekking e-bikes for my wife and I. They went out of their way to help with finance, built the bikes for us in double quick time so as they could be delivered on our day off. Kept us in the loop by phoning us to let us know when the bikes would be arriving. As the delivery driver knocked on the door they phoned to check we had got them ok, amazing! Just looking forward to some great touring holidays around the UK and Europe with my wife now.
26 March 2016
Perfect !
23 March 2016
It wasn’t your fault, just one of those things. We were getting worried as the Easter bank holiday approached. But then again we’ve had the great surprise of Lucy’s bike being here now! :)
I’ve just had a ride of mine - fantastic! Really glad we took a chance on the Cube models. I prefer them over the Raleigh Motus.
And thank you very much for including the locks! That was a nice surprise. We’ve had great experience buying from you and won’t hesitate to recommend.
21 March 2016
Bought an electric Haibike Sduro Hardseven a couple of months ago, and couldn't be happier. After a brief live chat with a very helpful and knowledgeable staff member (sorry dude - forgot your name) I called and placed my order at the weekend. Bike fully assembled and delivered to me by Tuesday. BEST BIKE EVER! Have been using it for the daily commute (about 12 miles) for which it is perfect - arrive at work hardly even breathing heavy and no need for a shower, but the bike really comes to life when you go off road - it powers up slopes my 42-yr-old legs could never manage on their own and pushes on through deep mud with ease. Most fun I have ever had in lycra. A great bike from a great company, and I will be definitely be buying from Damian Harris Cycles when I can afford an upgrade! Thanks, guys.
20 March 2016
Purchased a Van Nic. Extremely impressed with the customer service received from Damian. The bike arrived on time and was built well.
Would have no question of buying another bike off Damian (if the wife allows) or recommending him to a friend.
Couldn't find the bike any cheaper anyway too!
17 March 2016
Bought a Cube Cross Hybrid E Bike from Damian, great service and prompt delivery. Helpful advise in choosing the right bike and delivered to my door. I love this bike, I couldn't ride for any length of time on my other mountain bike but this bike will enable my husband and I to have full days out in the countryside. Thanks Damian...
16 March 2016
Superb service, advice and extremely helpful. Damian guided me through what I needed and I now have an amazing bike made to fit perfectly that I use every day. I had spent hours trawling through websites and visiting shops to get a good quality, reasonably priced road bike for my 6'3'' frame. I'm glad I waited and instead contacted Damian, as the excellent quality of the bike, the quick delivery and his professional service made it all worthwhile. I would encourage anyone who is looking for a bike to contact him...nice guy, no complaints whatsoever!
27 February 2016
Took my bike in for an urgent service. The guys at Damian Harris took it at lunchtime and had it back to me by 4. They explained to me exactly what the issues were, what I needed to do and what (and why) I would have to do in the near future. So helpful! Recommended to me by my friend and he was not wrong, my bike is going back to them every time I need anything doing. Thanks!!
26 February 2016
Damian and the gang did a fantastic job repairing a buckled wheel that looked beyond rescue. An extremely rapid turnaround, excellent price and friendly staff. The repaired wheel is riding strong and true. Happy customer!
19 February 2016
When a website highlights 'Epic Customer Service' at the top of the home page they are giving themselves something to live up to! However, I am very pleased to say it is in my experience a well justified claim. Damian and his team are to be commended on making the purchase of a high value cycle a thoroughly enjoyable experience, great communications throughout and the packaging of the actual bike was exceptional in itself. If one thing sums up these guys, it is care and attention to detail in every aspect. It is clear they want the customer to have the great buying experience they would hope to receive themselves when spending their £'s. They are also aware that keen pricing makes for an even happier customer and I was able to purchase my new model Haibike at a discount even though it had only recently been launched thus delivering on their other website promise of 'We Won't Be Beaten On Price'. It is pretty obvious why this company has successfully been in business for 60yrs and continues to have an ever growing loyal customer base. They are passionate about what they do, epic customer service sums up the buying experience nicely and the price was the lowest in the UK when I looked. What is there not to love about purchasing your new bike from these guys?:) With regards to the Haibike Sduro with Yamaha power, it is all I had hoped it would be and then some, what a machine! Thanks to Damian and Matt once again, a wonderful experience buying from these guys which I shall be recommending to others who are already making very positive comments on the build quality of the Haibike and wondering if I might just let them take it for a quick spin!
8 February 2016
The bike didn't arrive as promised on the Friday due to damage to the headset. However after I phoned a pristine bike did arrive the next day perfectly set up without any problems so I can recommend the service.
14 December 2015
I chose a Raleigh Captus Crossbar Blue by the details on Damian Harris's website. Initially there were none available until end of March 2016 and perhaps not even then, but Damien phoned Raleigh and managed to locate one and have it sent down. We agreed a sale unseen - risky I know, but I trusted Damien that the size would be compatible with my trusty Roberts and he had it built up and shipped to me. Small hiatus when, due to a misunderstanding the keys where forgotten but they were sent the next day with apologies.
The bike is wonderful! At nearly 87 years old I'm not as good on the hills as I used to be and the ability to feed in power assistance seamlessly is just right so that I can cycle with a friend 30 years my junior and instead of him having to wait at the top of the hardest hills, now we can both can get a good work out. Any questions that I have posed to Damien and his staff have been answered promptly and with courtesy and my only concern is that they're a bit too far away to take the bike for servicing.
13 December 2015
Damain found me the ebike I wanted, after taking his advice, none in the UK, but one in Holland. The Cube Dehli Pro EE is fab! The help I had was great, I have a back problem and need my bike set up to keep my spine supported. I was assured over the phone that there would be no problem. I went to the store to collect my bike. The attention to my needs was great. A friendly store, and knowledgable well founded advice. One extremely happy customer! Where ever you live in the UK, I recommend a phone call to Damain Harris Cycles for advice on the best bike to suit your needs. And well worth the trip to collect your bike, if for nothing else, just to meet everyone. A very, very satisfied customer!!
13 December 2015
A big thank you to Alex for fixing my Brompton on Friday evening. That morning I had arrived at work in Caerphilly with a flat rear tyre and was wondering how I was going to get home to Cardiff that night. I took the bus to Damian Harris Cycles and it took Alex just 10 minutes to fix the flat. Fantastic service! Thank you so much for your help!
13 December 2015
Collected my new Cube Reaction HPA Race electric bike on Wednesday. Fantastic bike. I really didn`t want to stop riding, it`s so good. The quality of the bike is matched by the quality of the friendly, knowledgeable service provided by Damian and the guys.
Joe talked me through possible options a couple of months ago when I was doing my initial research and Damian spent time answering all my queries over the phone afterwards, checking out the right bike, size and spec for me based on the info. Spot on.
Service was first class. Big thank you to all.
3 December 2015
Just wanted to say thanks to everyone for the great service i had when purchasing by new Scott Foil, great service,great bike, well happy. I we be recommending to all my fellow riders.
Many thanks Troy
25 November 2015
Would just like to write a quick message to thank damian for keeping the ns clash for me and to whoever built her up i recieved it last friday like but forgot to write a message come in perfect condition and well packaged will be ordering some bits from here very soon thanks again
11 November 2015
Where to start ? OUTSTANDING customer service from start to finish, Damian himself pushed to get me my sons bike he asked for . These really are the best bike outlet company I have EVER dealt with .
I will use no other company from now on ,Thanks again
6 November 2015
Excellent service, short delivery time, free advice and even better specs items has been delivered.
Overall I'm very happy, for recommendation to everybody who is interested to buy a bike or anything related to.
3 November 2015
One word "AWESOME"
That word said it all but I cant leave it at that, Damian and the guys are Brilliant..
No hard sell!
Just honest expert advice, Damian even let me have a 5 mile ride on his personal bike because it was the same make I was considering buying.
Nothing is to much trouble, Customer service second to none.
I know where I'm buying my next bike.. Thank You....
29 October 2015
What amazing service, friendly and helpful. I have one very happy daughter with her new Scott Scale 910. The bike was delivered which was also a good service, it arrived well packaged and completely set up to my daughter specifications, so she could go straight out on it. Would thoroughly recommend Damian Harris Cycles
22 October 2015
Collected bike Scott Spark 2016 yesterday, well ahead of estimated delivery date. Good people to deal with, no bull, excellent service, friendly. Next bike will be from Damian. Thanks
21 October 2015
I just can not speak to highly of this fantastic firm. I have bought 2 stunning bikes here, both of which I am thrilled with! The level of customer service is amazing and the staff and owner just can not do enough to help and assist. I would recommend this fabulous firm to anyone. Cycling heaven and customer service perfection!
8 October 2015
Took delivery of a Cube Stereo HPA 140 sl on Tuesday, had my first try on it yesterday. What a bike, thanks to Damian Harris Cycles for helping me decide and for sorting me out. Awesome
7 October 2015
Excellent personal service from knowledgeable friendly staff. Superb delivery time, frequent and accurate updates. A great bike for the money in fact a great bike for more money.The Cube Aim Disc. my son is over the moon with it and it should last him years
6 October 2015
What a great product and service!
I chose a Cube hybrid bike which Damian Harris had in stock, and the 2016 model! I couldn't find this model anyway else in the area.
Excellent service, very friendly and professional, took time to listen and answer questions.
I chose to have the bike delivered - also a great service, The bike arrived packed and well protected and fully assembled to my spec. The service from Interlink was also fantastic.
Overall a great experience - I now look forward to a brilliant ride!
21 September 2015
just called out of the blue looking for a new scott scale 710 as my old scale 10 2010 had been burnt to a crisp in a garage fire (gutted). dealt with matt on the phone and within the hour he had manage to secure a new 710 2016 to view at the shop in Cardiff. viewed on the Saturday morning and purchased there and then. the bike looks and rides fantastic and I have to say I would highly recommend damain harris cycles the service from start to finish was outstanding by all the lads. thanks again all.
11 September 2015
My Regency Freego bike arrived this week and I am thrilled with it! .. The service from Damian and his staff was second to none .. I wouldn't hesitate to recommend them to anyone .. High quality goods and service .. Unbeatable!!!!
8 September 2015
The cube Touring SL bikes arrived on Thursday and are amazing. The sizes are perfect as well. We still can`t believe that we actually now have the bikes we wanted for over two years
7 September 2015
Assistance from Damian before and after sale has been excellent. Highly recommended retailer.
4 September 2015
I was struggling to get a bike as all the 2015 ones were out of stock and a lot of 2016 bikes were still I available. Matt was absolutely brilliant from the first contact, with excellent suggestions within my budget for the bike and accessories. 10/10 for service excellence!
11 August 2015
After years of buying less than satisfactory cycles, Damian took the trouble to establish my requirements and match them to my perfect bike. He suggested and supplied an Austrian KTM ladies model that suits me very well. Thank you Damian, excellent service.
24 July 2015
Purchasing my first road bike, I was understandably nervous. I finally took the plunge and ordered a Cube WLS Axial Pro. Alas it wasn't meant to be, despite the order being processed the bike wasn't available in my size. I spoke with Damian Harris on several occasions. He was really helpful on advising on an alternative. I couldn't be happier with my Cube Pelloton Pro. Everything right through to the delivery of my bike and refund was really friendly and efficient. I cannot recommend the service provided by Damian Harris enough. Please can you open a branch in Worcestershire!?
15 July 2015
After many hours searching and deciding I wanted a Cube Hyde Race, I then found out they were all sold out in the UK. I tried everywhere and although polite, no one wanted to help me. I came across Damian's website and called in. After speaking to one of the guys, he informed me he'd speak with the boss as he might be able to find one in my size. Damian himself rang me and explained that he'd scoured the country and put a request into Germany. 1 hour later he called and one had been found in Europe. It arrived within two weeks and I can't recommend this guy enough. My thanks!
11 July 2015
After searching the internet for weeks for a cube wls access pro in stock somewhere i found it showing in stock with Damian. I called after 6pm and he rang me straight back confirming he had it. Within a few days I had the bike delivered and ready to go! I absolutely love it! Spoke to Damian several times, he is so friendly and helpful i would recommend to any one. Will definitely use again :-) THANK YOU!
1 July 2015
After a good chat with Damian about an ideal bike for me, I couldn't be happier with my KTM revelator Sky. It's some bike, best I've ridden & the guys set me up great after sending in all my measurements. The bike arrived fully built & well packaged. The service I have received from the shop has been first class. I've rung with a few queries & they have answered all really well & offered great advice. Some bike shops make you feel an idiot asking 'simple' questions but everyone I've spoken to has been very friendly and I couldn't ask for more. Well recommended..
25 June 2015
The shop people were highly professional and managed to identify the incorrect sizing of my original order through questions over the telephone
19 June 2015
Excellent service sourced my bike from Germany when nobody had them in stock and it was at my house in 3 days!! Cube Fritzz 180 SL a lovely bike came fully assembled and well packed. Thanks lads. Rob
12 June 2015
Thank you so much indeed for my beautiful, beautiful bike. Its a joy a delight its magical and exquisite. And you built it to perfection. This is some of the best money I have ever spent! I love it that much I have bought it an engagement ring and proposed! Thanks Guys. I am THRILLED!!!!!!!!!!!
Best Regards Rob ( order no 587)
7 June 2015
Enquired on email about Cube Cross or Cube Cross Pro that had sold out in my size everywhere. After hours of searching nothing else floated my boat. Called and spoke to Damian himself about my requirements as he suggested and explained what I had, what I it would replace, what sort of riding I do etc. He clearly understood what I was after and suggested the Scott Sportster 10 which I'd not noticed in my searches but should have been my 1st choice. I trusted his judgement on the size too as I was right between XL and XXL. The bike has arrived and after seeing it and riding it 54 miles I am very grateful for the advice as it was spot on - both model and size. Delivery was good too, I got to choose the day and got a text from the courier in the morning with a 1 hour slot. In summary great to get friendly advice from someone who knows the products he's selling.
6 June 2015
Absolutely fantastic service from start to finish. Damian helped me choose the perfect Electric bike for my height and weight as well as a bike that would be compatible with my wee girl`s bike seat. The price was really competitive and he was very friendly and helpful throughout. I live in Scotland so whenever I phoned with queries regarding the bike, Damian and Matt were extremely helpful. Matt made sure my bike was properly set up and that it made it on to the delivery van the same day as I paid for it. My bike was delivered free of charge the very next day and Matt gave me a really accurate delivery time. Later that day, I received a call from Damian just to check that I had received the bike and that everything was OK. A tremendous service from start to finish from a team who are obviously very knowledgeable and passionate about bikes as well as good customer service. Highly recommended. Thanks very much and I love my new bike!
14 May 2015
At Damian Harris Cycles they really do have EPIC customer service! Absolutely delighted with my little girls FROG bike. Damian and Joe could not have been more helpful or kind. A massive thank you.
1 May 2015
After spending a couple of weeks trying to find a Dawes Academy 14 for my son and being told fibs by suppliers and being let down by couriers, I finally found one from Damien Harris which was delivered overnight.
Very, very happy with this bike and brilliant, honest service from Damien Harris. Thankyou very, very much.
1 May 2015
Thank you very much for stepping in and sorting out our BMX order earlier this week. The replacement arrived as you anticipated yesterday and was successfully assembled last night. We have one very happy customer who was dashing around the streets at 9.00pm! Excellent customer service, so thanks again
29 April 2015
Website said bike was in stock so I ordered it. Bike was actually abroad so had to wait a week for it. Excellent communication throughout. So worth the wait. Delivery on time. Would highly recommend Damienharriscycles. Website could be more mobile user friendly though. 10/10
22 April 2015
Amazing service from the guys , ordered a bike Sunday , Damien called me Monday to say the had not stock but he would try a supplier in Switzerland. Called me back 20mins later and told me he had found one. I explained it was for my son who was racing this weekend and low and behold the bike was delivered to my home address by 12pm Wednesday. amazing service and highly recommend. Bruce from Dundee Scotland
13 April 2015
Hello !
It is perfect ! Just what I was after !
Huge thanks !!!
Steph
7 April 2015
Brilliant all round service.
23 March 2015
Bought a Scott Speedster FB from Damian. Great service, they arranged to have the wheels re tensioned after a couple of hundred miles. Not all shops offer this. Top line shop and great guys. Cheers Fellas
21 March 2015
Really great site with super staff support. A very professional and attentive team of people. Many thanks!
15 March 2015
Just got my hands on a Scott Scale 910, great help and advice. Would highly recommend dealing with Damian. Many thanks
11 March 2015
Great service and Damian was very good with sorting out my alternative CUBE mtb
Big thanks great bike
Highly recommended cycle shop and would use again in the future
29 January 2015
Excellent bike and service from this very helpful company
23 January 2015
I had an issue with a Scott 920 that I bought over a year ago, The staff bent over backwards to get me back on the trails as quickly as possible. My confidence in the staff and company is sky high. I wouldn't think twice about buying my next bike from here in the future, for the record the original price I bought the bike for was the cheapest in the country
12 January 2015
Just wanted to say great service, very friendly and helpfull. My Cube Stereo turned up quickly and well packaged, great!
9 January 2015
I ordered a claud butler Morzine and after being sold out everything i purchased a Scott Speedster 20 instead from Damien Harris.All staff where helpful throughout and they told me about the speedster.I'm happy with my new bike and its great to back on the road after my last CB was stolen..Thank you DHC
3 January 2015
Just purchased a cube cyclocross race pro from these guys. They were the only dealer who get their hands on one and the only dealer who advised a 56cm frame for my size, everyone else were adamant that I needed a 59 cm.
They were bang on. The bike was assembled perfectly and on time. I would definitely recommend these guys and would use them again
31 December 2014
Came across the website by accident when looking for a BMX for my sons Christmas present and having spoken to two retailers already about possible choices for him was pleasantly surprised by the knowledge and helpfulness of the staff. Joe put the rest to shame and put up with my stupid questions and indecisiveness :-) Great service overall and the bike was on my doorstep in much less than 24 hours. If I am ever nearby will be popping in to have a look for myself!
1 December 2014
A very friendly, knowledgeable and customer orientated shop, the way things should be done. I visited their shop in Cardiff, after visiting other shops local to me that just did not give me their time and advice. I rang up inquiring about a Scott road bike, but they were all sold, but their friendly attitude on the phone encouraged me to visit. I popped by while on a family visit and walked out having ordered a cube agree gtc sl, as I don't live in the area, they were able to deliver to my home address in Cambridge and were very flexible even with the last minute change of address due to house sitting issues. The bike arrived with minimal assembly required, when they say no problem, they really mean it.
28 November 2014
Just wanted to say what a great service these guys provide. i have just taken delivery of a scott speedster 60 2015 and thrilled with it. i have to admit i was a little nervous of spending 500 pound on a bike i hadnt seen or tried. but i shouldnt have been Joe made sure bike was suitable for me for my height. and even fixed the mudguards which i had bought to the bike before sending without me asking. unfortunately the lights i ordered were out of stock but damian arranged a free upgrade on some others to avoid me waiting longer for my order. cant recommend them enough thanks guys and especially joe
6 November 2014
Put my old Saracen for a wheel hub service. Clocked the new CUBE 2015 range. YESSSS! . ONLY 540 SQUIDS , for a Hybrid Cube Nature. Cut 10 minutes each way from my work. 12 miles each day.
Thank you Alex and Joe.
!
2 November 2014
Hi just thought I`d drop you a line to say how pleased I am with the purchase of my roux carbon drive a8 I`ve been riding it for a few days now and can`t believe how smooth and quiet the ride is ! The gear change is effortless and the general ride is great .I`ve ridden many bikes over the years but this is by far the smoothest I`d also like to congratulate you on your customer service I`ve never had anyone ask me for measurements to make sure the bike is right for you it makes all the difference ! Once again thanks regards Brian Everitt
9 October 2014
My Kim country star has arrived. It has surpassed my expectations .Damian's cycles have made it up beautifully even the tyres pumped up to perfection. The bike rides very well and it was well worth the wait. Many thanks
4 October 2014
Great service, and lovin my new bike; Thanks.
3 October 2014
After visiting just about every bike shop in Newport and Cardiff i found one where the staff we keen, willing and where product knowledge was king, this was important to me, and thats why i bought a new Cube Agree GTC Race last week. Thanks guys bikes brilliant.
17 September 2014
I feel I must comment on the brilliant service given by Damian Cycles.
My requirements were for a Dawes 43cm ladies road bike for my wife. Stand-over height was critical.
Due to the small size this bike was not in stock.
Damian advised that he could order from his supplier and deliver in five days.
The bike was duly delivered at the stated date.
Price including delivery was very competitive and service received first class.
Thank you for being a caring retailer.
9 September 2014
Finding the right words to describe Damian Harris bike sales is hard; fantastic, brilliant; the extra steps taken to fulfil my order all make this feedback difficult for all the right reasons; phone calls from Damien to make sure I had ordered the correct size; and to offer an upgrade at a great price; this is one bike shop you should have no doubts about using they are put quite simply the best bike shop I have ever used; and will use again whenever the need arrives; never mind 5 star they are way above that.
6 September 2014
Although the website was easy to use, and Damien Harris customer service was excellent the website did allow me to order a bike that was sold out and no more were available. However Damien more than made up for this by arranging a new order of this year's model of the bike.
6 September 2014
Web site very easy to navigate and find your product.
5 September 2014
cube ebike 29 great bike great service highly recommended
thanks again
17 August 2014
First CLASS service & very helpful.
15 August 2014
Excellent service from start to finish. The whole team know what they are doing and the advice is great.
Great service, great price. Joe you deserve a pay rise :-). Thanks Joe, Alex and of course Damian.
8 August 2014
First time confused road bike purchase, bit daunting as there is a number of different machines out there. Visited other shops in my neck of the woods. Sent Damian an email about what bike and size etc and he rang me up discussed bikes and sizes and gave my some insight into road bikes with numerous telephone conversations. He told me to measure my body a various points and send pictures so he could evaluate size of bike needed. He put a cracking package together for me which included bike, pedals and shoes and beat all other dealers hands down. But the price is only part of it, the service from Damian was fantastic, great stuff well done. If I need a upgrade or parts I would be straight onto Damian.
Really helpful
Thank you
Jamie the once confused road cyclist. Now enjoying clocking a few miles HEHE
4 August 2014
Thank you for your advice on choosing the right bike. So far 100 miles done and its spot on.
3 August 2014
Great website with some hard to find brands. I bought some American Classic wheels which are hard to find in the UK. I received a call within a day that my order would ship. The wheels were well packaged. Thanks.
3 August 2014
I took my bike to Damien on a friends recommendation. They found a cracking in the frame. Damien could not have been more helpful. Helped with everything. Called the dealer and looked on the Web site to see where I stood guarantee wise. Told me what to say and helped arrange a warranty replacement. When I found out I couldn't get replacement frame, he rang round other dealers to see if what I had been offered was genuine. Even though it was obvious I was not going to be able to get a new bike from him he rang round again this included the main dealer who I believe are in America. To ensure I was getting a fair deal.
Damien and everyone at the shop took customer service to the next level. Thanks for everything thing and guiding me through a difficult time. One of the genuine ones.
18 July 2014
Absolutely brilliant service, arrived before expected which was a bonus! The only problem was that the bike i ordered wasn't in stock which means that their website needs updating more often but other than that, amazing service!
15 July 2014
Hi there
I just wanted to say a massive thank you for my bike. It arrived safely today and I`ve put it together tonight.
So so pleased.
Kind regards
Desmond Gaffney
15 July 2014
Great service, great bike and I would recommend this website to anyone wanting to buy a bike.
The bike I ordered is great and is exactly what I ordered and works brilliantly
9 July 2014
Damian managed to source a Scott Scale for me where other outlets were unable to even specify lead times. Service was good throughout and the bike arrived when promised. The bike was well packaged and set up. Delighted with my purchase.
19 June 2014
Hi Damian
Received my Scott Scale 950 yesterday, very well packaged and bike set up correctly- thank you!
I only work 5 miles from home and did my usual commute along the muddy narrow canal and knocked 5 minutes and 7 secs off the best time on my heavy old Kona 26er.
Awesomely quick and fun bike- thanks for sourcing it and being so efficient!
Cheers
--
Guy
19 June 2014
I had contacted several shops trying to buy a Dahon Expresso D21, I even did a 100 mile trip to see one but the well known cycle dealer was charging a sky high price. I had contacted an on-line dealer who was expecting stock later this month and then i found out that Damian Harris in Cardiff had one in stock and would price match.
I got a great deal but I was very impressed with the way the sale was processed, the salesman's knowledge and even more impressed by the way that if a telephone call couldn't be immediately answered they texted you and also called you back.
I placed the order and the bike was delivered the following day, free of charge because the bike was ex display and had minor marks, they even sent photos prior to delivery.
It seems that Damian Harris want to sell bikes and know how to go about it, what a refreshing change from the apathy received from some of the dealers where I come from.
14 June 2014
These guys are incredible. I`ve actually never left a testimonial for any business, but they were so helpful and couldn`t do enough to help me source the bike a I wanted.
I live a few hundred miles away, but every bike I buy in the future I will source from Damian Harris.
Many thanks
28 May 2014
Every other dealer I contacted before I found out about Damian Harris said that I couldn't have my preferred selection (KTM Macina Tour or Scott Esub Tour) until 'later in the year' Not so with Damian. He phoned scott in Switzerland and arranged a superb Scott mens large Tour for ' a few days time'. Superb service and a real pleasure to deal with.. Well done and thanks to all.
20 March 2014
Dear all at Damian Harris Cycles
Thanks for sourcing my 2014 Scott Foil 15 at an amazing price. I am delighted with the bike, and would like to thank you all (especially Joe) for sorting out the deal and then chasing up the delivery when there were issues with the courier (not your fault). I collected the bike yesterday (it was being charged when I arrived, so that I could ride it the same day) and can wholeheartedly recommend Damian Harris Cycles for their services, and importantly, for arranging the bike at a superb price.
Kind regards
Mark
2 January 2014
Would like to thank Damian for all his help in getting me a We the people bike in time for christmas. The service I received was absolutely brilliant. Harry absolutely loves his new bike. Sam from Brentwood Essex
12 December 2013
Hi there , John Edwards jnr here just wishing to send on a message of many thanks to Damian and his staff regarding the purchase of my new Scott Solace bike . I have recieved the bike and i am over the moon with it , and i just wish to send praise to Damian himself for sorting out the issues i had with the Scott Cr1 not being in stock , to me then purchasing the Scott Solace ! ....... Many thanks !
Have a very merry xmas and a great 2014 ! ........ John Edwards jnr !
16 November 2013
Afternoon Damian, Joe, Alex.
Been out on bike really nice far superior than the Scott
Thank you all for the excellent service I`m pleased Damian talked me into this bike
Thank you again
Ken
10 November 2013
Thanks to Damian Harris who personally dealt with the purchase of a scott foil 10 i bought at an incredible price in the sale. Customer service was fantastic.
Damian contacted me to make sure i bought the correct size. Delivery was the following day after arranging over the phone.very professional service again reflected in bike set up.Thanks again eddie from Derby
4 November 2013
Excellent service, I can not fault them. They went out of their way to get my son`s birthday bike which wasn`t available in this country on time for his big day. Thank you, he loves his new bike. Buy your new bike from this shop. John from Manchester.
30 October 2013
Really appreciate the good service you provided.Have just bought a Dawes Karakum touring bike which arrived bang on time and very professionally assembled.MR Walker from Preston
19 October 2013
Bought a Scott Addict from Damian. Faultless service and a fantastic price. Very helpfull and good friendly advice. I've already recommended you to my friends.
Thanks again!!
14 October 2013
Bought a Scott LT 20 at a fantastic price from Damian, really great service and loving the bike! Cheers.
5 October 2013
Thanks Guys for sending me my GoPro Hero 3+ Black Edition camera so quickly ordered yesterday and arrived at 9 this morning.What more can i say.
4 October 2013
Just bought a KTM Ultra which is an absolutely awesome bike for the price. Great advice and service from Damian. Ordered it in the afternoon and it arrived the next morning. Fantastic!
27 September 2013
Great service from Damian Harris cycles and a great bike at a great price. What more do I need to say?
Brian from Anglesey.
14 September 2013
great service from the guys at Damian Harris cycles and a great bike at a great price really cant beat the service or quality of bikes and my boy loves his new bike came less than 2 days after ordering and was already pre built to a high standard. I will be buying my new bike from here very soon and anyone else I know who is buying a bike they just cant be beaten thank you. From LLandrindod Wells
8 September 2013
VAN NICHOLAS VENTUS ..I got this bike of damian harris cycles brilliant bike good price ..brilliant service from the guys at store ..I would tell anyone reading these testimonials to deal with damian harris brilliant service ..titanium is out of this world ..took myself on my weekly lap of the lough brilliant day I had bike was perfect the guys even had it set up for me ..many thanks chaps ..lough neagh the biggest freshwater lake in the british isles ..
8 September 2013
Superb customer service and professionalism at Damian Harris cycles. Went in for a new bike today and the staff were excellent, helping which mountain bike would suit me best. Suffice to say 1 hr later I emerged with a Scott Aspect 640 and what a bike! Thank you Damian and the team. Clearly a class act.
30 August 2013
Hi I purchased a Scott Spark 920 bike from you the other day and after receiving it and playing a hell of a lot I felt I needed to email and thank you for an excellent bike an excellent delivery time and an excellent price - great service you`ve provided thankyou
27 August 2013
Bought a brand new Moda Stretto 2013 from Damian Harris at a massively discounted price, cheaper by far than anywhere else ive seen!
People were friendly and helpful and were very knowledgeable.
Will definitely be using this shop from now on!
11 August 2013
After I initially ordered a mongoose fireball and the only one left in stock had bent forks I was shocked by the generosity of damien Harris cycles when I received a polite friendly phone call and was offered a different but very similar bike. For the inconvenience of it all I was offered a Scott YZ 30, which is a fair bit more expensive than the fireball, for just the mere cost of the postage. It turned out that the colour I wanted wasnt in stock so again a friendly call from damien to apologise for the inconvenience and a very generous offer of the Scott YZ 20, which is a phenomenal bike compared the fireball which I initially ordered. I accepted with huge thanks was very happy when I recieved the bike on Friday. So a big thanks to damien Harris cycles, you will certainly be receiving my custom again in the near future!
1 August 2013
Thank you for brilliant service - I ordered my Dawes Galaxy Cross on Monday 29th July (pm) - delivery was arranged for Wednesday 31st July. The bike duly arrived on time, perfectly packed and in top condition. I am delighted with my purchase and the wonderful service I received from Damian Harris Cycles. I would definately use you again and will not hesitate to reommend you to others.
Many thanks
Mike
23 July 2013
Damian
I have just received my Daws Karakum bike, many thanks for an outstanding service
Best regards Piotr.
19 July 2013
Thanks for the bike. Over the moon with it. Going to Spend all day getting used to it as it feel strange as I`m used to riding my old one lol great help and will definitely recommend you guys. Cheers
17 July 2013
Excellent service and first class advice. Even when there was a delivery problem (due to the carrier) Damian could not have been more heplful in sorting things out. I will be recommending your to all of my cycle buddies! Many thanks
16 July 2013
Ordered a Dawes Galaxy Classic, arrived few days later as promised. Brilliant price and very friendly helpfull staff.
Recommend this shop to everyone. Will certainly shop there again.
8 July 2013
Fantastic service. Got great advice over the phone, placed an order, and next day got my new bike delivered. Easy people to trade with. Moda Stretto 2013.
6 July 2013
If you see me out on the road enjoying my Giant road bike, it is because the fantastic team at Damien Harrris Cycles keeps me there. Their friendly staff are more than happy to help and advise you on top quality bikes, items and accessories for all of your riding needs.
Damien Harris Cycles also has one of the best service departments in the buisness, The qualified staff there have maintained my ride for many months now, and have always done a magnificent job. They go over and above the call of duty to make certain my bike is running immaculately, and keep me safe
It is very comforting to know that my bike is safe to push to the limit when I want to, and thanks to everyone at Damien Harris Cycles, I often do.
But, don't take my word for it. Pop down to their shop, or browse online. If you enjoy riding a bike, Damien Harris Cycles is all you will ever need.
4 July 2013
I bought a KTM Strada 800. Fabulous bike, excellent quality build, smooth ride. Very happy with it.
About the shop and its staff... Very very good, very helpful, always ready to explain anything we ask about with all details. Very professional.
The day I picked up my bike, it was already waiting for me on a turbo trainer so Alex and Joe could help me ajust my bike according to my ride and confort.
I highly recommend the bike and the shop.
Damian, a very acessible man, comprehensive and always looking after his costumers.
All the staff make an exceptional team.
Thanks a lot.
Alexis Tosta
30 June 2013
I would just like to say the service from DamianHarris was fantastic and everything was done over the phone, And it was simple to do everything that was needed! From ordering to size fitting the service was excellent, this was for the moda stretto 2013 which is an amazing bike and I would higly recommend the bike and the manufacturor and DamianHarris, 10/10
29 June 2013
Absolutely fantastic shop I would and will encourage anybody to buy they're bike from here. Fantastic service, quick and reliable,and the after sales service is second to none,I emailed Damians with a query and received an answer within 15 minutes.my bike is fantastic.
14 June 2013
SUPER!!!! 5 STAR SHOP ANYBODY THAT WANTS TOO BUY A CYCLE THIS IS THE COMPANY
GOT MY KTM ERACE P SUPER BIKE
KEEP ON DOING WHAT YOU ARE DOING BOYS
GREAT!!!!!!!
24 May 2013
FANTASTIC!!! I can't get over how helpful these guys have been. They managed to get me the specific bike I wanted within a few hours. And matched the price of another retailer who couldn't get it for over a week!
Fully adjusted the bike down to the finest detail and everything was fully explained. A true credit to the cycling industry!!!! Thanks so much again!
15 May 2013
Just got my new bike (Moda Rubarto)many thanks,bike looks great and very well set up.haven`t given it a test drive yet but can`t wait to cheers Matt Brass.
6 May 2013
Just a quick note of thanks for the delivery of my Mekk Potenza. I`ve been out on it a few times already and am blown away by how good it feels. So light and the gears are superb. It`s now down to me to stretch myself on a few longer rides and a few inclines. Thanks again Colin Stewart.
2 May 2013
Supper Fast delivery and fully set up can not wait to ride my Scott Scale 960 hope what they say about this bike is true.It looks awesome thanks guys for all your help.
29 April 2013
The Mekk 3G Potennza arrived as arranged on Friday and I had my 1st ride on Saturday. I’m very impressed.
Thankyou for all your help and advice.
26 April 2013
"Just got my Dawes Ultra Galaxy today. Great price, excellent service, superb dealer. Very highly recommended :) :)"
18 April 2013
Out of all the dealers I`ve purchased from over the years; Damian Harris has to be one of the best, delivers on his promise which is rare these days, ordered my GT Fury Al 1 and was delivered promptly: Thanks Damian brilliant bike and my son was over the moon!
17 April 2013
One of the best cycle shops in the country. Ordered my new Scott Suspension bike on Thursday, had it on Saturday morning. Couldn’t ask for better service. Great crowd of people too deal with. Keep up the good work. David from Northern Ireland.
17 April 2013
Fantastic speedy service - needed a new bike as a replacement after a car crash to get it on the turbo while healing up - 24 hours from confirming the order to sitting on the bike is as good as it gets really! Still not able to take it out, but just to look at, the Moda Rubato is worth every penny! Cheers Damian, Andy
13 April 2013
If you want excellent customer service with speedy delivery and I mean next day delivery! I would high recommend Damian Harris Cycles. I needed a new GoPro camera for my son`s ski trip to Austria about a month ago and I left it too late....however not for these guys it arrived the next day I ordered...ready for Jordan to take with him and nothing was too much bother for them. Will be ordering my son`s new bike from here also. Thanks again-Margaret Young from Scotland
10 April 2013
Thanks. Bike arrived yesterday – fantastic. I will let others know about you guys, I have been very impressed with the service.
( Claud Butler Sanremo)
4 April 2013
Just wanted to thank you guys for the excellent service and help. Top notch and greatly appreciated.
The gambler is an absolute monster, took her for a quick car park test and I can tell already she's gonna be a fast fast bike, can't wait to get to a track this weekend.
2 April 2013
Very pleased with the Claud Butler Chinook bike you recently supplied. It arrived vey quickly as promised
and the size fits perfectly, in spite of my short legs.
I recommend to any one who wants a a fast Flattie road bike, gears are good. No complaints.
Excellent service
Denis 2nd. April 2013
27 March 2013
Hi there, the GT Aggressor 3.0 bike arrived yesterday, it`s perfect thanks. Thank you for the fantastic service and I look forward to buying from you again.
Thanks again,
David Lenygon
17 March 2013
I'd decided to buy a Scott Speedster, but went for 2011 model so I could get a better spech at lower price. Spoke to Damian, who told me they didn't have anymore in my size, but proceeded to look for reasonable alternatives - ended up offering me this year's model for not much more than I was originally prepared to pay. Very good communication with delivery issues, and patient with my own (unfounded) doubts concerning the bike / components on arrival. What stood out for me, and is particularly important when dealing with buying online, is the direct and efficient communication. Speaking personally, or being passed on quickly, to the boss of the company makes a huge difference to one's confidence and trust in who you're dealing with. Thank you for the great service (and lovely new bike).
13 March 2013
I recently purchased a Scott CR1 Pro. I found the staff were very knowledgeable about their bikes and gave lots of good advice. Bike was delivered promptly and punctually, ready built. The bike rides great.
5 March 2013
I went to most of the bike shops in cardiff yesterday looking for a Carbon road bike,Could not find anyone who stocked a bike in my size as i am over 6ft 5 i went to Damian Harris cycles and was amazed they at a couple of very large road bikes 1 was a Moda and the other a Mekk. Sam very kindly gave me a bike fit and spent over an hour taking to me about those two models.I tried them both and the mekk felt better and it was on offer with over £400.00 of it.These guys really cared and as i am new to the cardiff area this will be the bike shop i will be using for all my cycling needs.
2 March 2013
I recently bought a Scott Voltage FR20 from here, the original model i chose turned out to be out of stock, so they offered me the newer version and all of the team (i spoke to Damian & Joe) were extreamly helpfull, they offered help for putting the bike together and made sure the bike reached me as quickly as possible. The delivery was very quick and safe and very well packaged. This is by far the best Biking website i have ever used and will make sure i use it more in the future.
Road my scott for the first time today; Phenominal bike.
A big thankyou to you all at Damian Harris, i reccomend them hugely.
many thanks, sam
1 March 2013
just bought a KTM electric bike from Damian Harris Cycles it came next day even on a saturday which i was very suprised the bike itself came fully built the bike looks great let u know whats it like soon many thanks and excellent service
27 February 2013
Just want to say a big thank you to Damian Harris Cycles who sold me a Scott Cr1 Team.One of his staff called Sam talked me through a number of carbon road bikes which he thought were right for me.He was very pleasant and helpfull after a few conversations with Sam and Damian i went for the Scott as it would be lot more comfortable than the other brands. The bike came the following day all ready to ride and i took it for a spin that day its awesome.Thanks again
14 January 2013
just received my scott foil 20 which i bought from Damian it came when they said it would and ready to ride, they even changed the chainset for me at no extra cost once again thanks for all your help.
23 December 2012
Excellent service! Managed to get a Scott Spark Jr to me right at the last minute before Christmas. Responded to my email enquiry immediately (unlike all the other bike shops I tried) and followed up immediately when there was some confusion with the courier delivery. Just the sort of customer service you need to give you confidence when you're fretting about that last minute Christmas present arriving on time. A thoroughly satisfying purchasing experience and I would recommend Damian Harris Cycles.
20 December 2012
Quality Very good Appeal Excellent Service Excellent
I called Damian Cycles on the off chance of buying a Scott Foil 2012 I saw on the internet, however they were out of stock. I was passed on the the shop owner, Damian himself. He sorted me out a 2013 Scott Foil. He was very helpful and I even managed to get hold of him on his day off. The lads in the store were also very helpful and put up with my daft questions about the bike. When I bought the bike the shop was very communicative in letting me know what process they were going through and when I could expect delivery. The bike arrived well packed and secure the next day and was pretty much assembled. Overall I`m very pleased with my purchase and if Damian Harris Cycles were not so far away I would defiantly use them again. Thanks to all the Team in making purchasing a bike over the phone easy and stress free!
15 December 2012
Came a cross this bike shop on line and picked up a ktm strada 4000 road bike which came the following day.what more good one ask for,thanks guys for all your help.
10 December 2012
Just wanted to say many thanks to Damian and his staff who supplied me with my dream scott foil team issue bike.This was the only shop who had this bike in stock in my size and Damian kindly delivered it himself to my front door which was over 200 miles away.
3 December 2012
Great service from damian,the bike i wanted [Moda bolero],came in with the wrong wheels.but damian kept me informed with regular updates untill the american classic wheels arrived, then delivered the bike the next day,brilliant,and super price. BIKE IS SUPERB.
1 December 2012
I recently purchased a mongoose tyax lime green from you,
I would just like to say that I am very pleased with the product
Was also impressed with the customer service I received via telephone.
You was very helpful and professional, and have recommended you to
Friends and colleagues from work,
Kind regards
From mr barber
23 October 2012
I've bought 3 bikes from Damian and my son bought his too. Each time we've had helpful advice, the opportunity to try bikes for fit and a good price. On my last visit he didn't have the bike so he phoned the distributor while I was standing there and bought in 5 new bikes just to get the right price on mine. Thanks Damian!
21 October 2012
I would just like to say thank you to Damian for his advice and help in choosing my next road bike and recommending the Scott CR1 Comp which is a great ride and for giving me a great price. I will recommend Damian and his shop to any of my friends who are looking to buy a bike.
8 October 2012
Had my GT Avalanche 4 a month or so now and I love it. This is the second bike I have bought from Damian Harris this year, my wife's GT Laguna earlier in the year. Damian Harris offers great service and customer care. Cannot fault, would recommend to anyone.
Thanks once again Damian ;-)
20 September 2012
Damian managed to get me a Scott Scale 30 at a great price. Delivered very quickly, and set up, all I had to do was adjust the seat and fit the front wheel and I was off across Salisbury Plain. Fantastic service, many thanks.
25 August 2012
Phoned up after a Moda Rubato, Damien had sold all his stock to but still managed to get me one within a week to my front door still at sale price. Great bike, great service. Pleasure to deal with.
13 August 2012
Many thanks for your time in helping me purchase a Moda encore. what a bike.Credit must go to the shop asst. and your store manager for producing a quality bike at my door within 48hrs. Brill Ian B
30 July 2012
I managed to get my hands on a brand new Dawes Ultra Galaxy thanks to the guys from Damian Harris cycles. Due to my location, I haven`t visited the shop, but only spoke through the phone. Very friendly and ready to help though, I assembled the bike myself and I loved every minute of it, learned so much. Bike has done about 200 miles in 3 weeks, and is going fast! Thanks
Tom, from Leeds.
20 June 2012
Just Wanted to say a big thank you for sending me my moda Stretto.IT was beautifully Packaged and i`m in love! it rides so well and i`m super stoked with it.I look forward to winning many events and sportives on her!
10 June 2012
What a fantastic shop. We have been dealing with Damian for many years. I needed a new bike and he gave me sound advice. Made sure I did not spend more than I needed to, even though I had a larger budget if need be. I am very short ( 5 foot) and they do not make frames for little people like they used to. He searched around and advised me what to do and so I bought a Schwinn Sporterra Elite which is a hybrid but light like a road bike. It goes like the wind. Thank you so much Damian
25 May 2012
The bike speaks for itself - Scott Spark. The service was top rate. A friendly approach to meeting your needs. Very helpful and knowledgable. You will see me again.
23 May 2012
VERY IMPRESSED WITH THE VERY GOOD AND FRIENDLEY SERVICE.
29 April 2012
Would like to thank Damien and his team for their top level customer service and knowledge during my recent purchase of a Scott Scale 30. Can not thank you guys enough for a brill bike and cracking deal. I can't get the smile off my face every time I take it out of the garage for a ride!! Cheers once again. Craig.
29 April 2012
Brilliant!
Old school service, rarely seen these days, that helped to source a bike for me and have it ready within 24 hrs; and even carried it to the car!
Great shop, great service and well worth the hike across!
17 April 2012
I was let down by another company after locating a dirt bike that my son wanted for his birthday. After a few phone calls I was worried that I was not going to be able to get this particular bike before the big day, everyone seemed to say that the bike was not in stock and that new stock was not going to be delivered until mid June. I rang Damian Harris and was met by a very helpful sales man (sorry didn't take the name!) who spoke with Damian, next minute they were on the phone to the Scott factory. Within ten minutes they called back to say they had one and that it could be with me within 5 days from Switzerland! I've had several calls updating me to its whereabouts and it arrives tomorrow - I have a VERY excited 15 year old son. Thank you all so much! I have already told some friends about you - so expect more orders!
15 April 2012
Recently brought a Scott Scale 60 2012. I received an extremely helpful and friendly service on all dealings with the staff. The price was excellent and delivery was quick. Many thanks
13 April 2012
I purchased a Moda Stretto yesterday around 4.00pm and it came this morning before i even got up,What amazing service thanks guys for all your help.
30 March 2012
I recently bought two Scott CR1 Pro bikes from Damian Harris for my wife and me and would like to say that I had excellent service; extremely helpful advice; competetive pricing; and prompt delivery. There is no need to shop any where else. We are both very happy.
24 March 2012
Hi, My husband ordered me a GT Laguna from you this week and I just had to send an email to express my thanks for the brilliant service we received from you! We really appreciated you letting us put a deposit down until the money we had originally spent elsewhere was returned to our account and were really pleased how quickly the bike was then posted out once we had paid for it and how well packaged it was. The bike itself is amazing! I am so pleased with it, and really don\`t feel the pictures I had seen do it any justice. It is lovely to ride and a really nice girly bike without being over the top. Thank You for providing us with such great customer service :) We definitely would not hesitate to use you again and will be recommending you to our friends. Kindest Wishes Emma Rayner
22 March 2012
Many thanks to all for sorting me out with my new GT Fury.
Friendly service and very helpfull.
Would recommend this shop to everyone.
12 March 2012
Excellent friendly advice and service. Bike was here within a few days. Great to have a name to a voice on the end of the phone. Highly recommended.
7 March 2012
Thanks Guys for the excellent service and help in choosing the Daws Galaxy which was perfect for me,now i am all set for my charity ride to Lands end to john o'groats in april.By the way they were the cheapest price on the web!
3 March 2012
I was looking for a Scott LT 20 Genius on the web and came across Damion Harris cycles I would like to say it was a pleasure dealing with these guys and they were true to their word ,sold me a great bike with plenty of advise .Thank Damian
21 February 2012
Just found this shop by searching the web i was looking for a Brompton folding bike.They had a few different models and colours and after a conversation with one of their staff i bought one. They were very helpfull and it came the following day, many thanks Damian Harris Cycles.
11 February 2012
I just bought a Scott CR1 Pro from these guys great service and super fast delivery Plus they were the only shop in the UK to have a 61cm frame in stock what a bonus !
27 January 2012
I purchased a Scott Voltage FR20 2012 model in January this year and the service advice and help from the guys at Damian Harris was second to none.
Well done guys great service :-)
17 January 2012
Many thanks to Damian and all the guys at DHC's. Absolutely delighted with my Scott Genius LT 20. The build is fantastic and the customer service i received was spot on. My bike arrived at 9am the day after it was posted and was packaged really well. Will be recommending DHC\'s to all my friends.
9 January 2012
From online ordering through to delivery Damian Harris Cycles have been helpfulness itself. The bike is a dream (as I expected it would be).
Thank you for all of your help given over the phone prior to delivery and afterwards. Fabulous customer service.
I'll definitely recommend Damian Harris Cycles to friends.
2 December 2011
Thanks again for all the help in choosing the GT Avalanche 3.0 the bike is awesome.thanks for the brilliant assistance and i will definatly recomend Damian Harris cycles to friends
25 November 2011
Hi Damian,
I just wanted to say a very big thank you to you and your helpful guys at the shop, for the delivery of my new Scott Genius 50; I couldn`t be more pleased.. thank you.
I really appreciate the great deal to you sorted for me Damian and I would always come back to you for any future purchases. But I also really appreciated your phone calls and being kept up to date with the current info on the bike delivery etc. It meant a lot to occassionally be in touch with you or the shop, when I was sat at home having forked out what (for me) was a small fortune, and I was always reassured after talking to either you or your staff.
So, the bike is fab, but I was hoping that if there are any future issues, such as cable stretch or any niggles in the coming few months that I would be able to pop it in for a quick check up or a chat, providing I ring first.
Anyway, I hope to be out riding all winter and my sincere thanks once again. A Happy Christmas to you all, and a hopefully prosperous New Year.
Cheers,
Sue
11 November 2011
I was Looking for a Bmx Bike for my son for christmas and went into Damian harris cycles.Straight away i found what i was looking for also they even deliverd it to me the same day what service thanks Damian & Team
2 November 2011
Came across Damian Harris Cycles while surfing for an upgrade on me beloved Scott Genius. At first I was a little worried about buying a bike I hadn\'t seen from someone I didn\'t know.
Having talked to the owner over the phone and having been made an offer which was amazing, I decided to bite the bullet and go for it. Quite possible the best purchase I\'ve ever made.
Helpful, understanding, professional-everything you want to have in a company you\'re dealing with and someone I wouldn\'t hesitate to use again. 5/5 stars.Jim from Dumfries, Scotland
10 October 2011
Just bought a Scott Addict CX Cyclocross bike from these guys super fast delivery & excellent service.
27 September 2011
I pre-ordered a Scott Scale 2012 back in july for delivery mid-September. Throughout the whole process I found Damian to be very helpful and informative, with the bike arriving when promised at a very competitive deal. The bike is magic! Many thanks
23 September 2011
Ordered a scott cr1team 2012 arrived on time and looks fabulous just about to test drive. Damian was as good as his word on delivery and was very good to deal with what he says he does which is so important when dealing at distance. Paying with a debit card was fine, when dealing with trustworthy people like damian harris. I highly recommend
14 September 2011
Excellent service from this cardiff based bike shop & super fast next day delivery from richard ,Scott CR1 comp thanks guys
30 July 2011
Excellent service. Best price online. Very helpful and extremely fast delivery at a time suitable for me. Cannot fault the service. Thank you. ( bought a GT avalanche 3.0 )
29 July 2011
GT Avalanche 3.0 Hydro, I would like to say a massive Thank You to Everyone for a Great Service and Fast Postage, I would definitely Recommend to Friends & Family and hopefully do Business with you again.
21 July 2011
Extremely helpful and knowledgable staff, spoke to Damian himself and you could not ask for better service.
Bike came in tip top condition exactly when scheduled.
Fantastic value for money and absolutely the best 'over the telephone' purchase I have ever made. On a par with Amazon and other top e-tailers. Thankyou.
18 July 2011
Damian and his team were extremely knowledgeable and helpful, they kept me informed during the purchase process and my bike arrived on the day they said it would.. Thanks guys, will definitely recommend you guys. Matt from Winchester.
7 July 2011
I recently bought a Moda Finale road bike and Damian was a huge help through the whole search process as well as after sale. The guys in the workshop who set me up were also great, and could not do enough, they were just interested in ensuring I was happy with the bike set up. Highly recommended.
Nick from Oxford.
5 July 2011
Just bought a GT Avalanche 2.0, Cheapest price best service & fast delivery thanks guys.Dave from Essex.
25 June 2011
excellent service and customer care from damian harris cycles, great bike and delivery time, will definately be using again.Gavin Dorset.
25 June 2011
Scott Genuis LT 20 accross Scotland – june 2011
I made this purchase in anticipation of a mega trip with two friends on a 190 mile off road west to east traverse across the Cairngorms from Fort William to Aviemore and on to Mount Keen (900m) and beyond to Montrose.
A do it all light weight machine was required. My two compatriots on Zesty 514s had the edge by a couple of pounds but did they have the versatility of lockout or reduced travel for the long fire road ascents the river crossings and road sections or the geometry and travel for the monster descents?
Firstly the bike came tubeless ready but with tubes installed. These were quickly removed and after adding some “stans” reinflated to preferred pressures. The stock tyres are big enough to allow plenty of variation on pressures to suit condtions. The standard Scott saddle was swapped for something more forgiving for the week ahead.
The suspension was already set up by the nice people at Damian Harris. Twinlock on the bars was immediately tested and worked a treat, though be careful when flipping the bike over for maintainance as it is proud and contacts the hard surface when placed upside down.
Once off the train we commenced our journey east from Fort William in torrential conditions. No difficulties with the multiple river crossings on the way to the Witches trails and Gondola at the world cup downhill though not equipped with full face helmets and body armour we were only permitted entry to the red route. Full travel mode was dialled in and the suspension came into its own with the 203 Avid rotor doing its job upfront on the awesome downhill run. The dropper post enables you to tackle the steep stuff without a pause just keeping rolling dropping the post down as you go. Leaving the Zestys’ for dead was a nice feeling.
Many a loch and 5 nights later remarkably no mechanical issues or any punctures we arrived at mount Keen. A long push up to just shy of the summit in 60mph wind was no fun but it was worth it for the 5 mile descent on rocky paths with boulders flying up in all directions, a little unnerving on a carbon frame bike.
All in all no incidents no damage and a wonderful experience riding on the mountain passes with herds of wild reindeer and not a sole in sight for hours on end. The Scott performed admirably after 6 days punishment in all conditions. I found the geometry perfect for me 5’7” on a medium frame . Avid R Brakes are excellent with good feel and stopping power . X9 shifters positive and accurate.
A great performing all mountain machine no doubt about it.
18 June 2011
I phoned enquiring about the availability of a bike at 1330 on Friday - it was delivered the following day (today - Saturday) before 9am! Not bad considering I live miles away in the North East of England!
The bike is perfect and to top it all off I got a deal which meant the bike was quite possibly the cheapest in the UK.
I will definitely use Damian Harris cycles again and fully recommend them to anyone.
Thank you very much!
15 June 2011
Thank you very much for such great cooperation :)
with my scott scale 40 frameset super fast delivery.
You guys are definitely the best online bike shop ;)
Cheers
Domantas Cibas from Edinburgh
14 June 2011
After seeing the great reviews for this shop on the web, i decided to buy my bike from here. I was so pleased when i received a service that was as good as people was saying.
The original bike i wanted was actually sold out :( However after receiving a phone call from Damien the problem was resolved quickly and i ended up with the same bike but in a different colour (that was nicer anyway). I thought due to this problem i would receive my bike later than i expected, how wrong i was! I orderd my bike on a Friday and got it on Tuesday just the next week, now coming half way across the country i think this is very quick.
All i can say to anyone who is reading this and wondering what bike shop to use, USE THIS ONE, its great you wont be disappointed !
Thanks Damien and everyone at Damien Harris cycles for making me a very happy chappy,
Aaron Essex
12 June 2011
I Have just bought a Scott Genius - which a really nice bike! Excellent friendly service - I would definitely use Damian Harris again.Chris Wallace from Burnley.
7 June 2011
Done me a great deal on a gt Avalanche 3.0 disk cable which I\'m very happy with. Staff was very helpful. I will be using again in the future thanks for everything Danny Molloy from Middlesex
26 May 2011
excellent service from the only bike shop who took the time to help us find the perfect bike for my wife.What a shop can not thankyou enough.Mark from Liverpool
23 May 2011
This is an excellent company. All the staff are professional, helpful and give sound advice. Damian sourced a 2011 Scott Genius XL for me, got the bike imported to the UK and set it up perfectly.
I own two bikes: this is my third and I\'ll be back there in due course when I need my next one.
So a 5* recommendation from me.Bob from Brighton
21 May 2011
I brought a Scott bike, excellent service, fast service, great bike, will use them again, the bike ride`s like a dream. Thanks again.Russel Masterman from Dorset.
20 May 2011
Brilliant bike, Scott Aspect 20.
Brilliant service from Damian and team - friendly and informed
Will recommend Rob lewis from Powys
7 May 2011
Scott CR1 - Fantastic bike and a great deal. Thanks to Damian and this team for their help.
Could not have found a better offer. Cheers.Stuart Watts from Warwickshire
26 April 2011
I'm one very happy customer Great bike at a fantastic price (GT Avalanche 3.0 2011 disc ) .Damian was very helpful with everything and the bike was delivered next day . Would and will be recommending Damian Harris cycles to all. Thank you Again from Lee Martin.
20 April 2011
I\'ve purchased a few bikes over the years, and have been generally happy with service and friendliness of staff in various shops. Damian Harris have excelled, every box ticked, customer service, advice, fitting tips, frame size, and then it comes to ordering. Promised delivery of up to 2 weeks, delivered to me inside 7. Perfect bike (Corratec Fun 29er), brilliant on it\'s first ride, and many more miles to be pedalled happy in the knowledge a great team of guys, working for a great boss have made this customer extremely happy indeed......... no score hhigh enough, And Damian, thanks so much for all your help. Stars the lot of them.Martyn from london
13 April 2011
Great Bike, great deal, great delivery, thankyou for your prompt informed service.George from Scarborough
7 April 2011
Fantastic service, as a beginner i didn't really know what i wanted but Damian was very patient with me and ended up with a Scott S55 which is my new pride and joy, Bike arrived next day and is perfect.
all in all im very happy with the service and bike i received, i will use again and would recommend to anybody.
5 April 2011
Great bike at a great price and next day delivery, couldn't have been better. Damien was a pleasure to deal with and I will definitely recommend. Thanks Rob from Crawley.
31 March 2011
Next day delivery and brilliant service overall. Definitley recommended and thank you! Mitch from Bournemouth
29 March 2011
I bought a 2011 GT avalanche 3.0 Disk from Damian Harris cycles. Customer service was excellent and the product was delivered quickly. I can have no complaint about the transaction and Damian is a pleasure to do business with. Phil hall from chester.
16 March 2011
I bought a GT avalanche 3.0 Disk and thought the technical advice given and service was second to none. Am very happy with my purchase and advice supplied. Will be using them in the future for kids bikes and after care also. Leigh Clarke from cardiff
thanks again
15 March 2011
I ordered a Mongoose Logo BMX on for my son\`s birthday, bike came in excellent condition & was even put together for me at no extra cost - Excellent customer service & advise/information received - Super quick delivery - Would definely use this web site again & recommend to family/friends. Glenn Scullion from Leeds.
11 March 2011
I found Damian Harris cycles on Google while i was searching for a 2010 cr1 frame.
I contacted Damian but was unable to get my size ,so after talking to Damian it was as cheap to buy a complete bike so i got a 2011 cr1 team.
The service i got was first class good honest advice and when bike was ready to go Damian called me to let me know and the bike was on my door step next day he then followed up to make sure it had arrived and all was good so this is a bike shop that i will be dealing with again.
Best regards
Simon from Northern Ireland
9 March 2011
In ordering a Scott CR1 2011 model, Damien and his team provided excellent (and i mean excellent) customer service. Damien managed to get the bike delievered to my house with 5 working day and at a very competitive price. This was quite incredible due to the high demand for new bikes in 2011 and also a waiting list of up to 3 months at most bike retailers for the Scott CR1 2011. The bike arrived in great condition and having taken it out every weekend since recieving it in early Feb I have to say that I am incredibly pleased. Thanks for really first rate customer service guys. Watch out Wiggle!
4 March 2011
I initially found you via a Google search for a supplier of a Scott bike. I am glad I did. Your personal attention and willingness to go the extra mile to locate a hard to find model when you were aware I was prepared to spend a thousand pounds more on a second choice has been impressive.It has been a pleasure doing business with you.Best reguards Mark from Cumbria.
3 March 2011
I went to Damians to enquire about a Scot CR1 pro and he told me how much better this bike would be than my focus cayo. I thought i would try the bike for a month before commenting. Damian gave me a good deal and the bike is brilliant .(Mark Venables from norwich)
3 March 2011
Bought a Mongoose Crossway 350 which arrived next day. Very impressive bike and was well over £100 cheaper than anywhere else.
Easily put together and rode it to work today - first time on a bike for 2 years, going to be a regular occurance I feel!
Great comms throughout the process and I certainly recommended Damian Harris Cycles to anyone who needs anything bike related! Top class!
Cheers guys :)
2 March 2011
This has to be the best bike shop in cardiff,Brought in my dads old bike for servicing, Alex brought it back to life where no one would even take a look at it.I am so happy thanks Guys i will recommend your shop to everyone.(Richard North Cardiff)
1 March 2011
After wanting a Pashley Poppy for months, I finally decided to buy one. There were dealers nearer to my home, but after ringing around, Damian Harris Cycles had the most friendly and helpful staff. Despite being on the other side of the country, the staff helped me process the finance, sent me all the forms in the post and kept me updated constantly. The bike arrived quicker than had previously been suggested, which was fantastic, and was posted out to me very swiftly. Upon receipt of the Poppy, I was very pleased to see that the bike had been sent with the utmost care, and the staff also called me back to find out whether I was pleased with my purchase. Excellent customer service, and if I lived closer, I\'d definitely be taking my bike there for check-ups!! (Katherine from London)
14 February 2011
Excellent service and a great deal and bike arrived by carrier exactly when they said it would. They will be my first port of call in future.Phil Brown from Cumbria
8 February 2011
After having 3 bikes stolen over Christmas was looking to replace them. Visited a local bike shop less than half a mile away, and the service was appalling. Would not do a deal on two bikes and not very help full at all. Gave up and looked on the internet and came across Damian Harris Cycles. Had the bike I required, rang them and spoke to them and what a change. So polite and help full!! Cannot be more pleased. Done a great deal on 2 bikes. The communication was fantastic. Can not recommend or praise this bike shop enough. (Mr Redman from Kent)
8 February 2011
Great customer service, fantastic advice and highly recommended. Sorted me out a superb deal on a my new bike. Recommending them to all my friends and will definately deal with again. Many thanks to Damian and the staff. (MR Leighton From West Yorkshire)
20 January 2011
Absolutely brilliant customer service, these guys are able to source any bike and are very competitive on price. They really go out of their way to find the bike that’s right for you and don’t just sell you what they have in stock, unlike many other stores!! I bought a 2011 Giant Anthem X4 on the weekend and it was ready on Tuesday. Great knowledge and very helpful, I’ll be buying here again. Thanks Damian
20 January 2011
Great price, great service 10/10 recommended.
14 January 2011
What a fantastic experience. Buying a bike from these guys has been truly great, good price, great service and very friendly.
22 December 2010
Great customer service, polite, helpful and the only bike shop in the UK I could get my son this specific bike.The bike came within 2 days even with the bad weather.Made my Christmas and I know it will make his.Thnaks to all the staff who helped out.Well done Damien Harris Cycles Ltd!!!!!!!!! (Andy morris from staffordshire.
12 December 2010
Puts all the so called big bike chains to shame.The best customer service i have come across in a very long time.Went the extra mile to help and give us exactly what we wanted.Thanks very much.
11 December 2010
I'd just like to say thanks to Damian Harris Cycles for a truly excellent service. I pre-ordered a 2011 bike and Damian kept me informed every step of the way with regards to due dates etc. As soon as the bike was in stock Damian called me to let me know and swiftly dispatched the bike with a top-class courier service. I'd highly recommend Damian Harris Cycles and certainly wouldn't hesitate to order from them again.
Thanks!
4 December 2010
The service is second to none.
Thank you
1 December 2010
Very friendly and helpful service from this bike shop, would reccommend and buy from you again thankyou.
30 November 2010
Damian Kindly Found A We The People Zodiac In Black,This bike shop was the only shop in the uk who had one and it came the next day.I would highly recommend this bike shop to everyone i know.Once again thanks very much ( Mark from Brighton)
29 November 2010
Big thanks for doing a great deal on my recently purchased bike. Would highly recommend!
29 November 2010
Thanks Guys for fixing my bike.It rides so much better. I am new to the area and one of my friends said you were the best bike shop in cardiff for repairs.Cheers ( Dave north cardiff)
24 November 2010
Would just like to say a big thankyou for saving a bike for me and acting quickly to get it delivered to me the next day.
Big thanks would definitely recommend you :) Sharon from Birmingham.
15 November 2010
I couldn\'t fault the service I received. My Hybryd bike was delivered as promised and found staff to be very helpful.(Richard Walker NE Scotland)
12 November 2010
Great Service Bought A Gt Fly Purple For My Stepson The Price Was Matched To A Local Shop In My Area Which Had Run Out .Delivery Was Great On Time.Many Thanks Would Buy From You Again .(Gav From Cheshire)
11 November 2010
excellent service,would highly recommend damien harris cycles to friends and family,and my son got exactly the GT Fly bmx bike he wanted,many thanks Debbie from (westurn-super-mare)
11 November 2010
The chappy on the phone sugested GT Air- Bmx Bike, 2011 it has just arrved only 2 days after ordering it i am what they call a very satified customer the bike is great thank you i would recomend this site to the most novice of internet users and also cyclist the advse given was very good.A+++ for service
8 November 2010
Thanks for 1st class service.
4 November 2010
Very good service my boy had searched the internet for a specific bike found the one he wanted on Damian Harris.Unfortunatly the bike was discontinued.Damian offered the new model and got it shipped straight to me ready for his birthday.
Thanks for v good service! (Paul from Kidderminster)
3 November 2010
Ordered a 2011 gt stomper for my grandson,great price,kept informed by damian about delivery time and the bike was built up and checked prior to collection.
This is the second cycle i have bought from this shop and could not be more pleased with the service given.
Thanks (Brian From Newport)
27 October 2010
Fantastic customer service, just purchased a BMX bike for my fussy 11yr old son. The owner worked above and beyond to find the bike my son had his heart set on ready for christmas.Would recommend this site to anyone. Thank you very much. (Mrs T May From Ashford Kent)
21 October 2010
Thanks damian for your help and advice on getting a replacement bike,im very pleased with the cube ltd race.Will be recommending your shop to my friends.Thanks again.( Paul Cole from swindon)
21 October 2010
Great service from Damien. Went the extra mile to source a Super Galaxy for me at an excellent price.
Thanks (Martin from Greenock)
20 October 2010
Thank you so much Damien & Co for locating a 2011 Wethepeople Envy- it came as promised and there was even a courtesy call to let me know it was on its way!! Its my son's birthday tomorrow- he is going to be over the moon- thank you very much....... and also for doing the bike at such a good price- I'm really pleased- thankyou!
15 October 2010
Tried several bike shops on-line and locally to find a Scott Voltage for my youngest son. No one offered the assistance or customer care that Damian did, he sourced it from Scott when they didn\'t have one in stock. Subsequently ordered my eldest a bike too. Phone calls from Damian to confirm bikes despatched. The BEST service i\'ve had from any bike shop in my 20 years of cycling.
Will come to them first next time. Great customer service. Thanks Rob (Yorkshire Dales Brewing Co.)Susan from north Yorkshire
14 October 2010
Tried A Few Stores And Internet For A Scott Addict R2 Road Bike For My Son, Got Put Off By One And Let Down By Another, Tried Damien Harris On The Off Chance And New Instantly That Customer Service Had Arrived. Extremely Helpfull And Knowledgeable Got Offered A Good Deal, Ordered The Bike Which Was Brought In From Belgium. Delivered To Us On Overnight From TNT The Day After It Was Delivered To Damien In Cardiff. Kept Fully Up To Date With Order Status And Even Got A Coutesy Call To See We Had Received It And All Was Ok With The New Bike. Thanks Again Damien For A Very Refreshing First Class Service. We Will Be Back Soon For Another Bike.(Alastair from Glasgow)
6 October 2010
many thanks for the great service today,we,ve got one happy boy with his mongoose logo! nice to have friendly service and someone willing to go out of their way for you!
29 September 2010
I Hunted Around The U.K.for A 2010 Scott Genius Without Any Luck And Damian Managed To Match It Price Wise With A 2011 Scott. Great Service And Excellent Communications.
22 September 2010
Ordered a Mongoose Logo BMX for my son\'s birthday, bike came in excellent condition was so impressed I ordered another Mongoose Subject Bmx bike on the Wednesday which was delivered on Thursday.speedy delivery. Great service Guys!!!!!
Would defiantly use this web site again & recommend to family/friends.
22 September 2010
Struggling to find the bike we wanted locally due to sourcing issues. Phoned Damian on the off chance, and he managed to get hold of what we wanted, and even call you with updates of it's status. Beautiful bike as well. Thanks
18 September 2010
Was About To Buy From A Competitor Who Suggested A Web Purchase. Felt We Wanted A Better Service And Phoned Damian Harris Who Were Very Helpful Over The Phone So Much So That We Called Into The Shop Where We Received Excellent Help And Advice On Both Choice And Value And Left With A Landrover Ascot Ladies Hybryd Bike And The Smug Satisfaction That We Had Made The Right Choice By Dealing With Humans!
17 September 2010
After Looking Around Cycle Shops And On Internet, I Was Very Pleased To Buy A Claude Butler Glyde 2 Pedal Assist Electric Bike,its A Great Bike Easy Comfortable To Ride And It Gets Me Fitter And Healthier. The Electric Assist Is Great When You Need That Extra Power On Gradients. Ideal Bike For Those The Wrong Side Of 50.
Damien Is So Knowledgable About Bikes And Is Very Helpful On All Aspects Of Cycling And Excellent Service Would Really Recommend A Visit.
16 September 2010
I have bought all my bikes (road and mountain) from here. Great shop with excellent knowledge of bike, fantastic customer service and great offers.
Called in today to pick up my bike which was having a service and ended up buying a Scott CR1 18.
What a great ride.
If you need advice on cycling or purchasing a bike just call in you will receive great advice.
Thanks again.
10 September 2010
Damian promised that he would beat any price from their competitors, and when i phoned back they did me a great deal (much lower than anyone else) I ordered a GT Avalanche mountain bike on tuesday afternoon and collected it friday morning.The bike was assembled and checked over prior to collection.They are very happy to spend time discussing your needs and offering good advice,i would definately buy from them again.great service,thanks
10 September 2010
The only bike shop in the uk who had a Mongoose Logo in orange in stock,very fast next day delivery excellent service many thanks
3 September 2010
Ordered a we the people reason on monday came on tuesday really good service many thanks
30 August 2010
Thanks Damian for selling me a 2010 Scott Spark 10 at a very competitive price.
15 August 2010
After trying a few shops in cardiff,this shop was the only one who fixed the ploblem i had with my gears.thanks Damian
10 August 2010
Hi Damien,
Would just like to say an additional thanks for getting us the Raleigh Molly bike on time!
One very happy little 5 year old and one very very happy customer.
Thank you for a first class service!
Kind regards Philbert
2 August 2010
What a shop.I phoned these guys the person on the other end soon came to my rescue and provided all the information i needed about buying a bike for my wife.The bike came next day and my wife loved it.thanks guys,
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18 September 2024
I Have just purchased the Bergamont E-Trailster 150 Expert - Electric Full Suspension Mountain Bike (2024) This is a genuine offer that can be trusted. It is a proper quality fun MTB from a reputable well established manufacturer at a fantastic price and if the upgrade works for you I would snap one up. It has some very nice features on top of those described. For example the charger cover, a mount for a kick stand, frame protection for the frame and great geometry and it comes with a full set of reflectors. Please note: Price is for bank transfer payment only. (Trade sale!) I ordered a medium online and Damian called me within minutes to say that no money had been taken and explained the terms. I paid by BACS and I found him to be trustworthy and he honoured every word. Please note: These bikes come up on the big side - check HERE for size guide. Please note: No refunds or exchanges - please make sure you order the correct size or contact us for help. I am very happy with this bike and the price is the icing on the cake. It is I ordered a medium but these had just sold out as I ordered. After chatting to Damian, me being 5 foot 8 and half and shrinking with age, I realised that a small would be ideal and this turned out to be the case, in fact although I could have ridden a medium the small is definitely better for me, and luckily it was in stock. They are shifting a large number of bikes at the moment and I required delivery. They will deliver yours in turn and not before which is fair enough which is currently 7 to 10 days. I am very pleased with the bike and the price paid. Stephen
30 May 2024
I purchased a Scott Addict 20 via the website. I was kept informed about the delivery. I was nervous about ordering a bike online but could be happier with the bike itself or the service. The bike was very very well packaged. I would highly recommend Damien Harris cycles.
22 April 2024
I’ve just purchased a Cube 625 on the C2W scheme. Damien was extremely helpful and knowledgeable on what bike was suitable for my needs. Fast , efficient and friendly service Thank you
27 January 2024
Just taken delivery on Merida 9000 Scultura from Damian Harris Cycles. Price was the best we found on line. Customer service was excellent. Took a call after I placed the order checking the order and size were correct. Bike was built and delivered promptly. Really good service. Would definitely recommend. My son loves his bike.
27 September 2023
I recently purchased a 2023 Cube Stereo, Damian was very helpful had the bike exactly a week after ordering very fast service! Will definitely be purchasing again from here. Great bikes and good prices. Thanks again guys.
Staff picks
24 August 2023
A fantastic bike shop and most importantly, the people, service, and knowledge are admirable. I enquired by phone and told them what sort of bike I was looking for and what budget I had. The same day they rang me back and within a week I was collecting the bike from the shop, all set up and ready to ride. I've upgraded with mudguards which the shop supplied and the workshop set up the tyres tubeless. Second bike my family has bought from them and hopefully more in the future. Thanks alot guys, from Rich
24 July 2023
Excellent service repair, I must say, it's the best service I've experienced in Cardiff.
16 June 2023
Excellent, repair carried out with full transparency on costs beforehand, bike back quicker than anticipated and rides like a dream
28 April 2023
Bought a cube reaction off Damian and team just after Christmas 2022..Their advice was priceless. They had plenty of time for all the questions I had to ask. Outstanding service through everything. Use these guys not the bigger companies and you will be delighted as I am. Many thanks Damian and team. Top quality company.
17 March 2023
My Cannondale Scalpel purchased elsewhere had an issue with the forks from new. They removed and returned to Rockshox. So not much in it for them really, just a bit of labour. I dealt with several of the team and all were really engaged, helpful and friendly from start to finish. It was as if I had just bought the bike from them. A really good representation for Cannondale and for local bike shops. I'll certainly be using Damian Harris Cycles for future maintenance on my Cannondal Scalpel.
Staff picks
17 March 2023
I have to thank Damien and his staff for their superb service! Honestly, went beyond what you could expect from a bike shop to sort a bike for me, can't thank them enough, best bike shop by far! Thanks again Guys you did me proud! Cheers Paul
17 January 2023
These guys are exactly why we should support physical shops, I did the usual, found the cheapest online but wanted an ongoing relationship with a person, not only did they give me a great price, but when I had an issue they responded quickly and fully to my expectations, a rarely review but if you want a bike I’d definitely give them a look
3 November 2022
Ordered my Cube 625 Hybrid Pro electric bike last November. Damian told me there was a long wait for delivery. He kept me fully informed as to when my expected delivery date was due. When my bike was due for delivery, I went to the shop, and he set the bike up for me to suit my riding requirements. He also gave me loads of advice on how to maintain and look after my bike. Definitely would go back to Damian for another bike. Six months of happy riding behind me. Thank you, Damian.
28 September 2022
A big thank you to Damian. He rescued us when my husband got a flat in pontypridd..... on a bank holiday too. We were so lucky, he picked us up on his day off, dropped us home and repaired the bike within 2 days. Amazing service, will certainly go to damiens from now on ????
21 August 2022
I needed something to replace my beloved but ageing CAAD 8 which would also be a more relaxed ride. After popping into the the shop to speak to the team I chose the Topstone 2. The guys swapped out the gravel tyres for more suitable 32mm road tyres for my type of riding. So far I have had the the bike out on 3 club rides and it is remarkably comfortable, the super compact running gear gives a huge gear range and the hydraulic disc brakes have a wonderful combination of of braking modulation and stopping power. The topstone is an ideal club leisure bike and with its ability to take a rack I could imagine touring on it. Great bike with helpful advice from the guys at Damian Harris.
Staff picks
3 August 2022
It was a pleasure to buy our bikes from Damian Harris Cycles, could not have asked for a better deal or service. The communication was great and we were not pressured for a sale and I welcomed the trial of the electric bike - I’m converted ???? Staff were very informative and helpful throughout sale and collection. Highly recommend - A* service, would’t go anywhere else.
18 July 2022
I found these guys about 4 years ago on the web. They blew me away with fantastic customer service. 3 bikes later and I will keep coming back. I live in Kent and it’s a shame I have to look over 200 miles away to get consistent service. My last bike (yesterday) I was served by Ethan and he was just as good as the Damian was the first time around. Speak again next year
12 July 2022
Fantastic service for these guys, bike arrived on time as they said, their fast response, and sometimes out of hours calls or emails was great to know they appreciate your custom
15 June 2022
Received my lapierre overvolt 5.5 today .after taking ages ,ages to unpack .Not really I was like a 12 yr old at Xmas. On inspection it came very well packaged all I had to do Was sort the bars out and on with the pedals .All was fantastic easy to get sorted .within 15 mins I was out on a quick test ride the build and feel was top notch and the pick up from the motor far exceeded my expectations.after the ride I called the guys at Damien's to say how happy I was .and the response was even better as I was told any issues to call back and they would sort them or arrange to have it sorted .Now that's what I call service up and Beyond .again a Massive thanks to all who sourced sorted and help all of my dealings to get my superberb bike .I will deffo be in touch for my next summer bike ...... Happy trials kind Regards and best wishes for the future of the shop Paul
1 June 2022
Took my bike to be repaired, responsive and excellent service and done in a timely manor Well done to the mechanics
26 May 2022
Took my bike for repair and well needed service the guy the served me was very helpful phoned me after a couple of days went back to collect my bike was served by Damian who was very helpful bike is now brilliant Thankyou Damian Harris Cycles I would use you again anytime and recommend!
25 January 2022
Bought Raleigh stow-e-way 19 Jan. Spoke to staff on phone and they couldn't have been more helpful. Bike arrived 25 Jan charged up and ready to go. Price great, service great. What more could you ask for? Nigel
22 September 2021
I bought an electric bike which was delivered 14/9/21. Damian was helpful and after placing an order (but prior to taking payment) he called me to suggest that the bike may be too large for my wife - he was right. Damian found an alternative, fitted our accessories and delivered the bike. I have spoken variously to Damian, Ethan, Joe & Stephen; all very helpful and knowledgeable.
14 July 2021
I was told my bike would be ready by the end of the week and I picked it up Wednesday afternoon, all the staff were very friendly, knowledgeable and willing to help I'd highly recommend Damien Harris cycles
16 June 2021
Hi Damian Harris, First of all let’s be realistic. Bikes in the pandemic and with Brexit haven’t been easy to get hold of. I ordered mine knowing I wouldn’t get it immediately and that was ok ????. Damian Harris Cycles were legendary. They sourced the bike and had it delivered to me. I’m not the brightest when it comes to putting things together! I emailed Damian and he sorted a replacement bolt/cap (I broke the cap ????) immediately and I got it in the post the very next day. I cannot recommend Damian and his team enough. Ethan is a cherub too ????. Very knowledgeable and super helpful. Thanks for all your help, very much appreciated
Staff picks
7 June 2021
Called in to the shop to enquire about Purchasing ebike. Ethan was really helpful and informative and spent time to explain issues despite a busy shop with customers and phone constantly. RingingcCould not recommend him highly enough.
2 June 2021
Absolutely first class ! My first dealing with Damian & even though complicated by Covid & Brexit he still found time & patience to discuss ,advise and find a great bike for me on pre order.Arrived exactly on stated date ! In this day of impatience ,complaints & blame culture how nice to say and mean - Thanks ," Job well done"
20 April 2021
Hi guys, just like to say thank you for adjusting several things today on my new ebike. Also, thank you for doing it while I waited, to save me another 60 mile round trip. Great service, and very pleasant staff. Kind regards Graham
26 March 2021
I phoned and spoke to Damian regarding purchasing an electric bike. Damian asked me a number of questions regarding what I would be using it for and recommend a Canondale Canvas Neo 2. It arrived quicker than promised and for me it’s brilliant. Thank you Damian
23 February 2021
This is my second Haibike from Damian Harris the first in 2016 and this one the new 2021 model. Arrived when said it would and called me when it was ready. I asked for new blades pedals and handlebar grips and the advice service and recommending of colours was A1. I always take my bike back to this shop for my services as they certainly know their bikes. Great guys f/play..
21 February 2021
This is my second bike from Damien superb service from all the team highly recommend them cheers.
18 February 2021
These guys are absolutely superb. I will freely admit to being a "high maintenance" customer, but nothing was too much trouble for them. Expert advice meant I ended up purchasing a bike make I had not considered for the same price. The bike has arrived (delivery was very quick) and it is far better suited to my requirements. I highly recommend Damian and his team, even with the mayhem of COVID their customer service was flawless. Will certainly be coming back to them for future purchases.
9 February 2021
Couldn't have asked for better service when buying my Scott Foil online, I phoned up and spoke to a few different staff members and every single one of them was polite and helpful. I would recommend 100%, just a shame I couldn't come down and thank the staff in person.
7 February 2021
Because of Covid, I couldn't visit any shops and after ringing around and trying to find info on the internet, I got the best advice from Ethan, who was knowledgeable and patient. We wanted two new electric Bromptons, and Damian rang back and was able to organise that for us including courier to here in Alton. It all went through very smoothly, and despite me continuing to ask numerous questions when they were clearly busy, they were always there to give excellent service on the phone and they were very responsive over email. The bikes are now with us and we are delighted with them, and can genuinely say that the service was excellent and personal. Many thanks to you, and we would not hesitate to recommend them.
28 January 2021
I bought a Bombtrack Hook in October 2020. I placed the order on line and the shop called within a few hours to check my purchase and choice of frame size. I think it was Damian I spoke to and he was very helpful as I was unsure which size to get. I took his advice and ordered a small frame size. The bike arrived within 10 days which was very quick as I was advised that there might be some delays due to Covid. Bike size is spot on for me so I'm glad I took Damians advice. I've only ever dealt with them on line or by phone but I can't fault the service I've received. Will be happy to buy from them again in the future. 10/10.
Staff picks
20 January 2021
These guys are absolutely superb. I will freely admit to being a "high maintenance" customer, but nothing was too much trouble for them. Expert advice meant I ended up purchasing a bike make I had not considered for the same price. The bike has arrived (delivery was very quick) and it is far better suited to my requirements. I highly recommend Damian and his team, even with the mayhem of COVID their customer service was flawless. Will certainly be coming back to them for future purchases.
8 January 2021
Excellent service from Damian Harris Cycles. Bought a bike online on Wednesday and it arrived two days later! Considering that they are in Cardiff and I'm in Kent, that is amazing. The phone communication was friendly and helpful. They called to check sizing, etc, with me and even took photos to check I was happy with the colour. The bike was well packed, so no damage would occur. I would really recommend them.
7 January 2021
Received my Cube Nature just two days after ordering online. The bike was very well packaged and in immaculate condition. Thank you all for your hard work during these hectic times. Special thanks to Joe for arranging my sale in speedy time. Couldn't be happier with Damien Harries Cycles!
23 October 2020
Brilliant customer service from Damian Harris cycles. First they found a bike for my son, not an easy feat at the moment. Delivery was really quick, within a couple of days. The bike was slightly damaged from delivery and they gave us the option to return, or offered us a helmet. Really easy to deal with, friendly and helpful. We will definitely be using them again.
23 October 2020
Good morning Damian (and colleagues) Here's a quick note to thank you for the amazingly professional set up of my new electric bike - it arrived yesterday and I've had my first commute on it this morning. It's ideal, even the saddle was the correct height. With lockdown, I wasn't able to come and copllect the bike, but you sorted out shipping, which was spot on. Top marks for the packaging too - perfectly protected. I ordered a bike several months ago, and you made it clear that it would be a while until it came in, what with everything going on in the world. Long story short, I contacted you a few months after ordering, and there was still no confirmed date for the bike that I originally ordered, but you were able to suggest an alternative. I know that you only sell proper bikes, so I trusted your recommendation, and it was spot on. I bought this using the cycle to work scheme - again, you were incredibly helpful about that, too, and that all worked without a hitch. You won't recall, but this sale was the result of Damian's helpfulness one rainy Saturday morning last November. I came in for brake shoes for another bike, and I asked about electric hybrids. You took a good few minutes to show me the options available. With hindsight, I should have bought it there and then! Thanks again for keeping going.
18 October 2020
Damian and the team gave superb service throughout sourcing my beautiful Scott Scale RC900 WC. One of the first 2021 examples in the country, delivered ahead of schedule and professional service throughout. Would highly recommend.
14 October 2020
I knew exactly which MTB I wanted to buy and so I bought the 2021 Scott Spark 910 model from their website. Within 2 weeks I received the MTB professionally boxed and wrapped, fully assembled and ready to hit the trails! I highly recommend their customer service and professionalism! And appreciative especially under the current tough and demanding conditions!
6 July 2020
Bigs thanks to Damian and his team at Damian Harris cycles who did their uppermost to ensure I had my Scott Genius 900 tuned Eride within weeks of purchase. Excellent communication throughout with Damian on the build and delivery of my bike. I am extremely impressed with it and would highly recommend both the Scott Genius 900 tuned eride And also Damian Harris cycles!!! A cut above the rest. Thanks again guys!! Martin
29 June 2020
Recently bought a Cube SLT. Bike was built and delivered within 2 weeks. Great service and a super speedy delivery. Very helpful and informative. Well done.
15 May 2020
I recently purchased the Scott Scale 940 from Damian Harris. Had the bike assembled and delivered to me inside 3 weeks despite a significant delay by the manufacturer. Damian and his team are always available to keep customers updated on progress, I have to commend them on providing an outstanding service to their customers. If you are looking for a bike of any kind I would highly recommend you speak to Damian and his team. Thank you guys. ????
Staff picks
6 May 2020
Hi Damian, I was chatting to Ethan and he asked if I would mind dropping you a line with some positive customer feedback which I am delighted to do. My experience with Damian Harris Cycles was 5* for the following reasons: 1. Sales advice was spot on and extremely knowledgeable pointing me to both bicycles I bought with very different requirements. They were both bullseyes and my wife and I are delighted with our Cannondale/Bergamont eMTBs. 2. The purchase was done reasonably and that was despite stock flying out of the door - I was given a fair and competitive quote including assembly/set up and express delivery. Though this supplier is not local I would unhesitatingly return for future purchases. 3. Last but very much not least, the assembly and set up of both bikes was excellent, there were no snags, oversights and both bikes needed minimal attention (fitting of pedals and tightening headstock), pressures and tensions were exactly right. Very impressive and properly professional preparation. So, in summary, this company really know their stuff, are great to deal with and provide professional preparation and after sales. Deservedly 5*! I hope this is useful and thanks! John
3 May 2020
Dear All, I know that you share customer feedback on your website as I personally read a lot of the comments before deciding to purchase my bike with you. I wanted to share the below feedback which you are welcome to also place on the website. It was a big decision to purchase a bike without physically going to the shop but I took the plunge after speaking with Damien over the phone. The bike I was after had to be ordered from the manufacturer and I called a number of times for updates which Damien and the team were happy to provide (Covid 19 caused increase in demand and logistical / staffing challenges at manufacturers). Damien and his team really excelled in their customer service and gave me a very positive experience with this purchase, I could not recommend them enough. Having received the bike I had to call the store with a question and they immediately helped and answered my question allowing me to get out on my first ride. Thank you and Kind Regards Richard Griffin
3 May 2020
Hi, I visited Damian's shop at the start of the year to look at purchasing my second e-bike. Although I had in mind a specific bike, having discussed other bikes with Damian, he suggested I look at the Haibike Sduro. In the shop they had the 3.0, which I tried for size, and I went away to think it over, looked at the Haibike range and in particular the higher specification 7.0, which had the new Bosch 2020 motor. I went back to Damian's shop the next week and by chance he had the model I wanted in stock. I had it delivered within a week of ordering, and I have had the bike for a number of weeks, and it is excellent to ride, particularly with the fatter tyres and the Bosch motor. I have been out on a number of rides, and have been amazed at the capacity of the battery. Although, I live in quite a hilly part of Wales, near the Brecon Beacons, I have cycled using eco mode, or battery off mode most of the time, and will have achieved over 100 miles on a single charge. That is great mileage considering I am 65 years old, and it is such an enjoyable bike to ride. The new Bosch motor, makes the bike easy to ride both with the motor assisting or switched off. The quality of the bike is excellent, and the higher specification I believe is worth the additional cost, particularly the Bosch motor and battery. Overall I am well pleased with my new e-bike purchase, and looking forward to many bike rides over the coming summer. At least going out on the bike keeps you fit and helps your wellbeing throughout the Coronavirus situation, and the social distancing is no problem on the bike. The only fault, I have had is the Bosch display, is showing some bleed marks, which Alex in the shop said is rare occurrence, and will replace the unit when I will shortly be taking the bike back to the shop to be checked over Thanks Damian, I am very pleased with my Haibike Sduro 7.0, and would recommend the bike, and a visit to his shop if you are concidering purchasing a new e-bike. Michael Price
28 April 2020
I just want to say a massive thank you to Damian who I have communicated with on a few occasions via email and phone. From the very first conversation nothing seemed too much hence why I purchased my Pashley Guvnor through him. I had looked at various dealers but thankfully I chose the right one. Once ordered I was told it would be 2-3 weeks as the bike needed to be ordered from Pashley direct to them where they carry out their final checks. Surprisingly I received an email yesterday to say the bike would be delivered today (week after ordering). The bike did indeed arrive this morning and what a beaut this vintage styled Pashley is. Thank you Damian and all concerned getting this order processed and delivered. Stay safe and keep up the 1st class service ????????
26 April 2020
I can’t speak highly enough of the customer service received from these guys. I ordered a Scott Genius online and had further communication via the phone and every staff member I spoke to was friendly, knowledgable and helpful. The bike arrived in good time, especially considering the difficulties posed by the Covid19 lockdown and it was brilliantly packaged and ready to ride out of the box, just needed to straighten the handlebars and put my pedals on. The bike is awesome and the team at Damien Harris have clearly taken their time and cut no corners in ensuring the bike is properly assembled and prepared. Too many businesses lose sight of the importance of customer service these days but not here, they made me feel like my business was genuinely appreciated and that goes a long way. Thanks guys, I will definitely be back!
25 April 2020
From start to finish, a very professional and friendly service. I was given great advice over the phone and was assured of a delivery time which was spot on. Could not recommend enough.
7 April 2020
I watched a YouTube video by Damien Harris cycles featuring the new 2020 Bombtrack Adventure EXT-C bike. I was really impressed and decided to order the bike online from Damien Harris Cycles on Saturday. The bike arrived at my home address two days later, very quick. The bike was carefully packaged and delivered by TNT. I spoke to Damien a few times on the phone and exchanged emails, he was very professional and helpful - 10/10 service. Thank you Damien
16 March 2020
I have just bought a E-scooter to commute to work on and living in London trying to avoid Covid-19. Just wanted to say a big thanks to Damian for delivering it on time as requested.
5 March 2020
After an early morning commute puncture, I popped in at lunchtime just to borrow a track pump. I cannot praise the guys in the shop high enough. After noticing that the tyre had become unseated on the rim they took the wheel off and took the tube out and seated the tube and tyre back on the rim. They then went on to reassemble the tyre and pump back up to pressure. I was told there would be no charge for the service I had received. I would just like to take the time to thank the guys again and to Damian Harris Cycles for the great service they provide.
27 January 2020
Damian and Joe Just thought I’d let you know TNT delivered the bike on Friday morning as expected and in very good order. Having unwrapped all the valuable extra protection I’m really pleased with the quality and look of it. At the moment I’m waiting and looking forward to some fair weather to go out on it’s maiden journey which I’m sure will be a great ride. Thank you again for such good service – a pleasure to do business!! Regards Keith Tyrell
25 January 2020
I have been considering buying an E Bike for sometime, but there are so many out there. Glad i went to Damian Harris Cycles as the advice they gave was just what i needed, plain and simple. In the end i bought a Cube Reaction Pro 500 eMTB from them. I have had it for 2 weeks now and used in almost everyday, no problems and great fun. Worth the 200 mile round trip the shop.
8 January 2020
I came accross Damian Harris Cycles while I was looking for a Cube E-bike on the web. I rang them and had a chat with Damian himself and found him extremely helpfull and he discussed many options for me. I decided to purchase a Cube Reaction Hybrid pro 500. The bike came the next day to Newcastle well packaged and even with a free Lock. Many Thanks Damian for everything and we will be in touch very soon as I know my wife want's one.
14 December 2019
Hi Damien, Alex and all the team! Just wanted to say after 11 hours round trip, I have just taken the Haibike Nduro 10.0 up and over the South Downs in the dark and it was just fantastic, the sky beamer lit the way and the bike is without question at another level. Sincerely many thanks for the excellent help, guidance and professional support in getting me over the line in buying the most sought after and best bike out there in my opinion! Have a cracking Christmas and Very well deserved Hopefully Prosperous New Year. PS. Should have gone for the red grips ! Cheers. Richard Osborne
13 November 2019
Hello all, bike arrived, headed straight out on it and... it's incredible. I only meant to go for a quick test but ended up on the other side of the valley exploring places I've not seen in ~5 years living up here. It's big, was worried when I first stepped over in the kitchen the frame was too big, but out riding it's perfect - I'm used to my Brompton and Moulton. The colour's even grown on me already. Will have to replace those pedals though... Thanks for helping me out with this, it'll make a huge difference living where we do. Even the MAMILs can't cycle up our hill as it's so steep, which means I've not done much cycling myself since we moved here. Many thanks Jonathon. J
15 October 2019
Searched the net and went to a few shops for a Electric bike which will be able to fit me as I am only 5ft 3 but had no luck. Found Damian harris cycles online and straight away they said they could help. I made a 80 mile trip and they were completely right. Damian kindly sat me on a Cube bike which fitted me perfectly. I was so happy. Thank you Damian and team I would highly recommend !!
10 October 2019
Really Good advice from Damian reguarding electric bikes while other shops were not very helpful and not very knowledgeable . We Travelled up from shrewsbury by train after looking at the extensive e-bike range on their website. We ended buying two one my wife and one for me thank you Damian and team for giving us excellent service.
8 October 2019
Excellent service with Damian contacting sage pay on my behalf to find out why my initial order didn’t go through. Prompt delivery and the bike was soon unfolded and ready to go.
8 October 2019
Just really impressed with the level of service. Thanks.
6 October 2019
My 6 year old daughter is extremely hyper mobile and her physiotherapist recommended getting her a balance bike to help her get around when her legs are hurting her. Really good bike, strong not bulky like I thought it would be. Lots of growing room
27 March 2019
Excellent service from Damian Harris. Really helpful online and on the phone. Great attention to detail and the delivery was quick and well packaged. Delighted with the bike. Thanks
26 March 2019
I was nervous of buying on the web but DH made it an easy process.
19 March 2019
Damian and the team were awesome at communicating, set up and dialling in my 2019 Moustache Samedi Race 8 emtb and ensuring it was really well packaged to be shipped to London. I also had a few follow up questions which Damian was happy to take the time to talk through. Awesome bike andI will be back to the store for servicing and repairs later this year. Could not recommend enough! Cheers boys.
1 March 2019
I have just taken ownership of a cube access e.bike .I can honestly say the experience from start to finish has be excellent they kept me up to date with my order added extras for me .nothing too much trouble .Very friendly staff .Damien reccomended this bike to me and it has come up trumps .been out on test ride today FAB.thankyou to all the team .this is my second e bike from them
5 February 2019
The site is a bit quirky but once you get use to it it’s fine. Customer service over the phone was excellent, especially advice about sizing. The bike was well packed and shipped via TNT for next day delivery, however TNT delivered it one day late with only a feeble apology.
4 December 2018
Damian Harris offers a friendly and professional service. They have good knowledge to make sure your biking requirements are met.
4 December 2018
I honestly can not thank Damian and the guys enough, slight trouble on delivery which was down to the courier NOT Damian Harris Cycles. They couldnt do enough for me so professional and helpful. I would definitely recommend them to anyone. Special thanks to Damian for putting up with all my phone calls!
5 November 2018
Brilliant service - had a call to check I'd ordered the correct size. Even though it was ordered on a Sunday it was with me on the Tuesday! Courier was good too Great bike and services Many thanks
31 October 2018
Excellent
1 October 2018
First time customer and I can honestly say, Excellent service from Damian and his team. Got the bike specifically set up for my measurements and ready to go out the box. Very impressed with the customer service provided and wouldn’t go anywhere else in future. If your thinking about a new bike I suggest giving Damian a call as he goes above and beyond and is very customer satisfaction oriented. Thanks again Damian
5 September 2018
Great communication and service, fast postage. A pleasure to deal with. Will be using again.
19 August 2018
OK, so I decided to cross over to the 'Dark Side' (Apparently) and get an e-MTB. Looked around at dealers but decided to pop down to Damians place in Cardiff on the 11th of August as they had what I was after. Had a chat with them and felt comfortable with the staff who knew what they were talking about but didnt buy as I still needed thinking time because its such a big spend and it has to be right. After giving it some thought the following week I made my order with Damian and went down to collect the bike on the 19th and what a thing it is, a ridiculously beautiful beast of a bike, incredible German engineering at its best. The bike look amazing in the pics and videos but when you are up close and personal with a Haibike Xduro Allmtn 9.0 you cant help but drool. So, the reason for choosing Damian Harris Cycles? They know their e-bike stuff, they are friendly bunch of guys, they were helpful and they made me feel comfortable in should I ever needed back up or support in the unlikely event of having any problems, they woulkd be there to help and assist so thanks very much guys for the killer eMTB!!
17 August 2018
Great customer service from Damian Harris Cycles, always on the other end of the phone if I needed.
16 July 2018
Great customer service, quick to respond to telephone or email enquiries. Bike arrived in perfect condition with all components fitted and functioning beautifully.
1 July 2018
Excellent service and prompt delivery.
30 June 2018
I was so impressed with Damian cycles! The man I spoke to ensured I got the bike in time for my sons birthday. Couldn’t ask more then that! When the bike I did want was unavailable they sent me options of similar bikes and we love the one we bought. Thank you. Will definitely recommend you and buy again when he is ready to upgrade.
28 June 2018
Excellent rapid delivery of a Scott Genius for my wife which really helped with Canyon failed to deliver. Damian was very helpful and happily swapped the saddle to a womens for her as well.
26 June 2018
Bought my new Brompton Grey and Lime Green via Damian. He was super helpful with great communication over phone and helped me get what I wanted at very competitive finance rate. Big thanks, Steve
9 June 2018
After a long and helpful conversation with Mr Harris I ordered, unseen, a Cube Cross Hybrid Race 500 E-Bike. Mr H assured me if the bike did not suit I could return it. No need, it's an excellent bike and just what I was looking for. Thanks to Mr and all at DHB.
9 June 2018
Just wanted to say what a pleasure it was buying bicycle through you. I picked you out because of your promise of excellent customer service and you managed to surpass my expectations. The bike arrive well prepared and well packed up. Well done and best wishes, Simon
5 May 2018
I bought a Cube Attain in January but as I was abroad it was delivered to my sister’s house. I’ve just picked it up and the bike was well packaged and protected and easy to assemble. Best part is that it rides like a dream. Fast, responsive but comfortable. Great Now for the Col du Tourmalet. Great service and highly recommended.
27 April 2018
After months of research I was finally ready to buy an e-bike but found getting the one that met my rather stringent (as to specifications and price) requirements difficult. After a few disappointments at other websites, Daman Harris helped get the right one step by step whilst providing excellent customer service. Purchased a Riese and muller Tinker E-Bike Other webstes
31 March 2018
I have had my new Riese & Muller Tinker electric bike for a week now, and I love it. It came really well packaged and fully assembled ready to ride out of the box. Having used many bike shops over the years I can say the service and willingness to help at Damian Harris is second to none. Thanks Damian
7 March 2018
Very friendly and helpful staff excellent service great communication
16 January 2018
I wanted a road bike and researched the internet extensively and came across the Damian Harris website which was easy to use. I called the shop and spoke to Damian in person. We chatted for about 39 minutes during which time we discussed my requirements in a relaxed and unhurried manner - more a consultation than a sale - and Damian came up with exactly the right bike at the right price. Great service and bike delivered on time and well packaged to avoid damage.
8 January 2018
I could not be happier with the customer service I received. I was looking for a second hand Frog Bike online for my soon to be 6 year old when I came across one that looked good and decided to order it, the next day I received a phonecall to tell me that that particular bike had already been sold and shouldn't have been on the website, but rather than leave me and my daughter disappointed, Damian Harris Cycles went out of their way to find me exactly the same bike for exactly the same price. The bike arrived in no time at all and me and my daughter are both over the moon with it, thank you so much for all your help
15 November 2017
Great bike great service
9 October 2017
It's odd to be based in Belfast, and to have to go to Cardiff to get the bike I wanted, but it was so worth it. I tried dozens of shops - including the big ones, and was frustrated with what came back. When I got in touch with Damian's team though, it was a totally different experience. The attitude was very much 'can-do', let's source the bike, yes we can get it to NI, yes we can wait for the voucher, yes we can add this or that - and the professional advice was brilliant. I would recommend them in a heartbeat. Brilliant.
17 August 2017
Having had many many many years off the saddle I was looking for a bike via the cycle to work scheme. I visited a number of independent stores around South Wales and was surprised with the lack of assistance and bad customer service. I know a £1000 is not a lot in today's bike prices but it is still a lot of money. When the bike I wanted was not available any more, Damian Harris researched and found an alternative with the same spec. He tried to order this but this too was no longer available so he researched and found another. I checked the bike, liked it and went for it. I have to say it is a dream to ride and perfect for me. He spent time checking the bike would be the correct size and gave valuable information on maintenance etc. I just wish the store was closer to my house !!
17 July 2017
Hi Damian, I just wanted to thank you for a very pleasant and hassle free buying experience the other week. I am absolutely over the moon with my Haibike xduro trekking 3 - an amazing piece of kit which has got me back out on the bike! Thanks for an excellent service and I look forward to dealing with you again in the future. Gareth
28 June 2017
Amazing customer service and an all round great bike shop! Thanks a lot!
17 June 2017
Brought Scott E Genius 720 Plus from D Harris, Bike was delivered when said, was all set up for me. Only had to do the handlebars. Told mates about them. Awesome bit of kit tho. Over 100 miles done in a week with new bike. No issues. Thank you D Harris for very good service.
29 May 2017
Top top service, everyone I dealt with was superb! Definitely recommend you guys to anyone buying a bike????
23 May 2017
I cannot show my appreciation enough to the guys in Damien Harris cycles, I needed my bike fixed in a hurry so I could use it on holidays and they did it within 4 hours. Safe to say I am over the moon. the service is fast and friendly #bestbikeshop
22 May 2017
I was very impressed by the knowledgable staff who were helpful from point of order to getting me sized up to cycle away. My Cube road bike was perfectly set up and I thoroughly recommend this family run business cycle shop. Thank you!
17 May 2017
Great shop and service too, they ordered the bike in that I wanted and had it delivered to Ayrshire. The bike was well packaged. I would not hesitate to refer them to friends and relatives. The staff are very helpful and knowledgeable too. Thank you so much
29 April 2017
Another positive experience with this Company. Have now purchased two great Frog bikes for my daughter. Great quality. Will definitely go back when we need another bike. Quality bikes here that you can't find in larger bike stores. Would recommend.
6 April 2017
I had a look online for a electric bike. Came across Damian Harris cycles and saw their large range of ebikes .I am quite small so was not sure which one would suit me. I rang them and Damian gave all the information I needed to make a purchase and recommended a Scott E-Sub tour which came in a small size. My bike came the following day very well packed. It fits and rides beautifully. Thank you Damian and staff it has been a real pleasure.
6 April 2017
had a look online for a electric bike. Came across Damian Harris cycles and saw their large range of ebikes .I am quite small so was not sure which one would suit me. I rang them and Damian gave all the information I needed to make a purchase and recommended a Scott E-Sub tour which came in a small size. My bike came the following day very well packed and it fits rides beautifully. Thank you Damian and staff it has been a real pleasure.
23 March 2017
The service was just perfect... Ordering via website very smooth trouble free Communications after again just perfect, along with delivery via the courier. 10 out of 10. Well done guys. ????????
23 March 2017
The service was just perfect... Ordering via website very smooth trouble free Communications after again just perfect, along with delivery via the courier. 10 out of 10. Well done guys. ????????
14 March 2017
I ordered a bergamont Electric ladies Bike bike which was delivered to me within the week I have had quite a few bikes over the years but nothing compares to the quality of this one. All the staff were very helpful and knowledgeable I will be returning my bike for a regular yearly service. One happy customer thank you
25 December 2016
Bought bike over the phone and was given a price match in the blink of an eye, after searching the internet for frame size. Bike turned up two days later, left it boxed two months as Xmas gift. Was perfect when opened immaculate as promised (had issues previously with other retailer) and would just like to say made my Xmas as my son was estatic. Great service friendly people and can't praise them highly enough, thank you very much. ????????
9 December 2016
I bought a bike from this shop online ... unfortunately had to phone them regarding my card but the staff/owner answered the phone on a Sunday at that !!! Couldn't be more helpful but anyway I ordered the bike a cube 2017 for my son which I've been told is 1 of the best bikes ..... came on the Tuesday so I would definitely recommend buying from here so friendly and helpful kept me updated with everything to do with my purchase..... so I'm 1 very extremely happy customer xx
15 November 2016
Excellent personal service from Damian and good advice on bike sizing. I had some modifications made to the new bike which were completed perfectly. I ordered over the phone, paid on Saturday and received the new bike on Tuesday. Well packaged and just as I had expected. Damian kept me fully informed by text message of how the bike mods were going and when it was dispatched I would certainly recommend Damian Harris and would definitely deal with them again.
24 October 2016
I haven't ever been to DH cycles, but I met Tom from DH out on the trails in Cwmcarn; he spotted that my bike was missing a brake caliper mounting bolt! He voluntarily gave up one of his stem clamp bolts to fix it - Top bloke, and a very quick rider too.
24 October 2016
I write again - shortly after receiving the bike, I had trouble with the gears. What I didn't know was that I was not using the bike correctly at that time (my previous eight speed Shimono hub gear worked differently). Of course this was unknown to Damien, not only did he respond immediately, he was prepared to take the bike back and "fix it" for me and then send it back to me free of charge. What more can someone ask for from customer service. They definitely do not leave you in the lurch, put you to the back of the queue, or ignore you once the sale has been made. They take the risk out of shopping online and this alone makes purchasing from them safe secure and pleasurable.
21 October 2016
Top company to do buy from. Advice is spot on - they wont sell you any old bike; Damian stopped me buying a more expensive bike as the (cheaper) model he chose was actually better for my needs. We ran into some delivery problems, due to the carriers not DH Cycles, but Damian sorted it out well after closing time to see his promise to me right. - DH Cycles are a leader in Customer Service and fair pricing.
20 October 2016
Very good service and (what is nice) a wise advice during purchase. I received my Cube SL Road 2017 without any problems. Generally, I recommend all of you these professionals. Robert
13 October 2016
Great advice & service - thank you Damian. My new Cube Ebike is fantastic and the most fun I have had with clothes on in a while!
5 October 2016
Thank you so much for the brilliant service. Everyone was very helpful and friendly. Despite the delay with our order we were kept very well informed. We will definitely recommend you to anyone who asks.
23 September 2016
bought a bergamont E bike and the service both before and after have been fantastic i had a couple of issues both sorted very quickly especially being so far away infact damien has even sorted a dealer near me to sort out any problems i would not hesitate to recomend and use this company he is very freindly helpful and patient with this silly old grannie and even more impotantly the bike is simply fantastic has surpassed all expectations
15 September 2016
What a service !!!! Placed my order online, prior to dispatch the shop owner rang to discuss delivery dates,that's a first for me . He then proceeded to a establish I had chosen the right cycle for my cycling , and that I had all the information required to get the best from my bike. It arrived today, as agreed on time , the cycle was exceptionally well prepared,and extra padding had been wrapped around all vulnerable parts. Out of the box, and set the saddle night, and straightened the handle bars,and tightened them up. Out for a ride, wow, the bike way exceeded my expectations in every way. Damian , you and your staff have a customer care and delivery that many should adopt, I cannot thank you enough. My only regret is it is too far to come and shake your hand. In a single word : Brilliant. Steve. Bought a Cube Reaction Pro 500 E-Bike
15 September 2016
Excellent service, delivered quickly in great condition. Excellent prices.
15 September 2016
What a service !!!! Placed my order online, prior to dispatch the shop owner rang to discuss delivery dates,that's a first for me . He then proceeded to a establish I had chosen the right cycle for my cycling , and that I had all the information required to get the best from my bike. It arrived today, as agreed on time , the cycle was exceptionally well prepared,and extra padding had been wrapped around all vulnerable parts. Out of the box, and set the saddle night, and straightened the handle bars,and tightened them up. Out for a ride, wow, the bike way exceeded my expectations in every way. Damian , you and your staff have a customer care and delivery that many should adopt, I cannot thank you enough. My only regret is it is too far to come and shake your hand. In a single word : Brilliant. Steve.
9 September 2016
Very good. Kept in touch about expected delivery due to bank holiday. Well done guys !
3 September 2016
Just wanted to send you a massive thank you for sorting out the Claud Butler bike for my daughter over the last couple of days - the bike turned up this morning (Saturday) bright and early and Ive managed (thanks to YouTube) to assemble it all successfully (and safely). Many thanks for your great service, my daughter is delighted - we just need it to stop raining now.
2 September 2016
The bikes arrived yesterday safe and sound. Thanks so much for your help. Thrilled with the stealth matte paint-jobs on both, even though we couldn't see them beforehand I think we chose perfectly. The service was excellent, the bikes are phenomenal, can't wait to get them tested properly on some Cotswold hills this weekend. Thanks again. Kurt
17 August 2016
Just received my intense tracer T275 absolutely stunning bike the service from Damian Harris cycles is second to none staff so helpful and friendly always happy to help keep up the great service I'm one very happy customer keep up the good work guys see you on the trails
19 July 2016
Hi there, Just to say I have received my new Bosch Cube 400 Pro E-Bike and that I have already assembled it and had a quick try. A bit of adjustment on the seat was all that was required, and after a quick trip round the estate to get the feel of it, I was really impressed. I started by using it as my existing cycle, in bottom gear; and Economy. Then I rapidly found that it would happily pull away in a higher ratio. I am so impressed with it; and the efficiency with which my queries and order were dealt with. I have already recommended several interested neighbours with your Company. I hope that this may lead to orders for you. I will be looking to you for any accessories etc. in the future. I will also be making an entry on my Facebook Page in praise of your service. Thank you again Kenneth Plunkett
7 July 2016
Very friendly and helpful service. Daughter absolutely loves her new Frog bike.
24 June 2016
When a website says "epic customer service", they are clearly setting the bar pretty high. Well, unlike many that make such stellar claims a about their customer service, this company actually deliver! My chosen bike was out of stock and despite their best efforts, one could not be sourced. Damian Harris himself rang my husband and spoke to him about alternatives. I was pretty sceptical as I'd set my heart on a particular model with a lady specific frame and a very specific motor and battery (so my electric bike's engine matched my husband's, I didn't want him to go speeding off up the huge hills here, leaving me behind). There were no other ladies models with the same engine and motor within our price range. After a couple of phone calls direct to manufacturers, Damian range back with a perfect solution. A unisex frame in the perfect size with the manufacturer specifically setting it up for me (changing the length/height of various components). He took all the relevant measurements from me and my bike arrived yesterday (less than 2 weeks after ordering, despite being told to expect 2-3 weeks). The bike is perfect, better than my original choice and still within my price bracket. It is the Bergamont Roxtar C 8.0 500 E-Bike and is wonderfully made. My husband is now very jealous as my electric bike is better than his (seemingly he is particularly envious of my forks!). Please do not hesitate to buy your bike from Damian Harris or indeed buy the Roxtar, both are truly "epic".
10 June 2016
After the bike arriving late (which unfortunately the shop cannot be in control of), I was excited to say the least. The bike arrived on a Friday and by Saturday they had it set up for me, fork/shock pressure (all bar a few personal touches) and running absolutely sweet. Cannot fault the service in any way, 5 stars all round!
30 May 2016
Just a bit of feedback. The bike arrived beautifully set up - a little tweaking of stuff like gear lever angles, shock pressures, and ready to go. Definitely worth waiting for. Climbs amazingly well, and tracks beautifully on descent. Only limitation is my ability. he XTR groups is very slick and the brakes nicely progressive. I suspect I may change the rear tyre as it tends to slip when out of the saddle (a roadie habit). the size id spot on - at 6’ 5” and 180mm cranks I tend to hit my knees on the bars on many bikes, but not the Cube. I was also worried that I had under-ordered on suspension, but I haven’t bottomed out yet. I took it to Kielder yesterday and did a couple of reds, flashing past people on the uphills - not bad for a 57 yr old!
25 May 2016
Been umming & ahhing about buying an electric bike for ages. Damian and his crew were fantastic in advising and (after much discussion!) I settled on the Scott E-Aspect. Had a minor glitch in delivery, which they sorted out rapidly - came with mountain bike tires, instead of road tires, which were posted the following day :o) Would (and have!) recommended them to everyone. Cannot describe how impressed I am with the bike. Haven't altered it in any way and yet, despite a slight current lack of fitness, I knocked over 20 minutes off my cycle to work time of 1 hour 30 minutes. This is entirely due to the increased speed going up the hills and, to a lesser extent, the ability to maintain a reasonable speed into a headwind. Hence, if you live in a hilly area and want to get somewhere quicker, or just want to take it slightly easier on a cycle ride, these bikes are fantastic!!!
25 May 2016
Hi, Many, many thanks for your helpful and friendly customer service, my new Haibike exceeds all my expectations, I thought my last electric bike was fairly well made, but upon reflection the build quality was utter crap, compared with the build quality of my Haibike. Thanks again :-)
23 May 2016
After a panic because our local bike shops did not have a red Frog for my son's birthday I discovered this model was like hens' teeth :-( But.....Damian was my saviour and had one left in a shipment that was arriving a few days before we needed it! Sooo helpful keeping me informed and it came in an hour delivery slot, all assembled at a really reasonable price. Top guy, top company!
23 May 2016
So yesterday I completed The Velothon Wales 2016 on my new Moda Stretto. Just as Damian told me it is a beautiful bike that would get me around the course comfortably even The Tumble. I received excellent advice from all the team and I now have a brilliant bike. Thank you
16 May 2016
Really please with the purchase experience. I would highly recommend your company to my friends.
12 May 2016
You really lived up to your 'Epic Customer Service' tag line! My wife and I are now geared up to ditch the car and commute by bike everyday! Thank you so much for everything you've done for us. Cube Electric Bike
2 May 2016
Picked up my Haibike Xduro Nduro Pro this weekend and took it out for the first time today at Aston Hill. Aston Hill Bike Park has some great downhill trails but the push back up is a tough one but not anymore... the bike handles great and is exactly what I was looking for, it handled the jumps and technical sections a piece of cake :-) the ride back up was a breeze and took no time at all leaving me ready for the next down!! Damian has been great as the bikes had been delayed significantly from my initial order but he always gave me the best information as he could and once the bike came in he got it ready asap... top bloke and top shop!!!
26 April 2016
Haibike Xduro Fullseven RC 2016. What a fantastic e-mtb! Ordered and delivered fully set up within a couple of days. After unboxing, I just had to attach the pedals and straighten/tighten the handlebars which had been loosened to enable the bike to fit in the box for transport, then I was out on a ride. Very friendly and helpful staff and a great range of bicycles in stock. Thanks
21 April 2016
The wife and I bought a sduro allmtn rc each and all I can say is wow, wow wow and more wow! Damian was right when he said you won't want to get off them! Don't think you'll be saving energy if you get one though. You'll put in the same effort climbing the hill but it will be 3 or 4 times quicker. Then do some downhill and straight back up again. These are even better than I'd imagined. Looking forwards now to exploring places that wouldn't have been possible before. We're 60+ btw.
21 April 2016
Thanks for all the effort you put in to get my wife’s bike to us as soon as you could. She has been thrilled with it and we hope to have many more great weekends of use from it. I’m still toying with the idea of buying a Haibike for myself!!!!
18 April 2016
Great bike. Great Service & excellent communication. Very happy.
4 April 2016
What a fantastic service from Damian and team! I first went in asking cheekily to have a try on an Electric bike to which Damian happily obliged and paired me up with his Bosch driven bike to try and showed me to a path and suggested I had a good blast. After 10 minutes I knew it was for me and needed to get one! Fast forward a couple of weeks and I had ordered my bike on the Tuesday and collected on Thursday (at my request) my Cube Hybrid 400 ebike. This bike is wonderful to ride and gets a very heavy me up some very steep hills. I highly reccomend this, don't think just because you're big doesn't mean you can't have an electric bike! In summary, top bike, top service, extremely helpful and friendly. I Can't reccomend Damian Harris (and electric bikes) enough! Definitely THE place to buy an electric bike in Wales.
1 April 2016
These guys were great, couldn't do enough for us! Bought two Sduro Trekking e-bikes for my wife and I. They went out of their way to help with finance, built the bikes for us in double quick time so as they could be delivered on our day off. Kept us in the loop by phoning us to let us know when the bikes would be arriving. As the delivery driver knocked on the door they phoned to check we had got them ok, amazing! Just looking forward to some great touring holidays around the UK and Europe with my wife now.
26 March 2016
Perfect !
23 March 2016
It wasn’t your fault, just one of those things. We were getting worried as the Easter bank holiday approached. But then again we’ve had the great surprise of Lucy’s bike being here now! :) I’ve just had a ride of mine - fantastic! Really glad we took a chance on the Cube models. I prefer them over the Raleigh Motus. And thank you very much for including the locks! That was a nice surprise. We’ve had great experience buying from you and won’t hesitate to recommend.
21 March 2016
Bought an electric Haibike Sduro Hardseven a couple of months ago, and couldn't be happier. After a brief live chat with a very helpful and knowledgeable staff member (sorry dude - forgot your name) I called and placed my order at the weekend. Bike fully assembled and delivered to me by Tuesday. BEST BIKE EVER! Have been using it for the daily commute (about 12 miles) for which it is perfect - arrive at work hardly even breathing heavy and no need for a shower, but the bike really comes to life when you go off road - it powers up slopes my 42-yr-old legs could never manage on their own and pushes on through deep mud with ease. Most fun I have ever had in lycra. A great bike from a great company, and I will be definitely be buying from Damian Harris Cycles when I can afford an upgrade! Thanks, guys.
20 March 2016
Purchased a Van Nic. Extremely impressed with the customer service received from Damian. The bike arrived on time and was built well. Would have no question of buying another bike off Damian (if the wife allows) or recommending him to a friend. Couldn't find the bike any cheaper anyway too!
17 March 2016
Bought a Cube Cross Hybrid E Bike from Damian, great service and prompt delivery. Helpful advise in choosing the right bike and delivered to my door. I love this bike, I couldn't ride for any length of time on my other mountain bike but this bike will enable my husband and I to have full days out in the countryside. Thanks Damian...
16 March 2016
Superb service, advice and extremely helpful. Damian guided me through what I needed and I now have an amazing bike made to fit perfectly that I use every day. I had spent hours trawling through websites and visiting shops to get a good quality, reasonably priced road bike for my 6'3'' frame. I'm glad I waited and instead contacted Damian, as the excellent quality of the bike, the quick delivery and his professional service made it all worthwhile. I would encourage anyone who is looking for a bike to contact him...nice guy, no complaints whatsoever!
27 February 2016
Took my bike in for an urgent service. The guys at Damian Harris took it at lunchtime and had it back to me by 4. They explained to me exactly what the issues were, what I needed to do and what (and why) I would have to do in the near future. So helpful! Recommended to me by my friend and he was not wrong, my bike is going back to them every time I need anything doing. Thanks!!
26 February 2016
Damian and the gang did a fantastic job repairing a buckled wheel that looked beyond rescue. An extremely rapid turnaround, excellent price and friendly staff. The repaired wheel is riding strong and true. Happy customer!
19 February 2016
When a website highlights 'Epic Customer Service' at the top of the home page they are giving themselves something to live up to! However, I am very pleased to say it is in my experience a well justified claim. Damian and his team are to be commended on making the purchase of a high value cycle a thoroughly enjoyable experience, great communications throughout and the packaging of the actual bike was exceptional in itself. If one thing sums up these guys, it is care and attention to detail in every aspect. It is clear they want the customer to have the great buying experience they would hope to receive themselves when spending their £'s. They are also aware that keen pricing makes for an even happier customer and I was able to purchase my new model Haibike at a discount even though it had only recently been launched thus delivering on their other website promise of 'We Won't Be Beaten On Price'. It is pretty obvious why this company has successfully been in business for 60yrs and continues to have an ever growing loyal customer base. They are passionate about what they do, epic customer service sums up the buying experience nicely and the price was the lowest in the UK when I looked. What is there not to love about purchasing your new bike from these guys?:) With regards to the Haibike Sduro with Yamaha power, it is all I had hoped it would be and then some, what a machine! Thanks to Damian and Matt once again, a wonderful experience buying from these guys which I shall be recommending to others who are already making very positive comments on the build quality of the Haibike and wondering if I might just let them take it for a quick spin!
8 February 2016
The bike didn't arrive as promised on the Friday due to damage to the headset. However after I phoned a pristine bike did arrive the next day perfectly set up without any problems so I can recommend the service.
14 December 2015
I chose a Raleigh Captus Crossbar Blue by the details on Damian Harris's website. Initially there were none available until end of March 2016 and perhaps not even then, but Damien phoned Raleigh and managed to locate one and have it sent down. We agreed a sale unseen - risky I know, but I trusted Damien that the size would be compatible with my trusty Roberts and he had it built up and shipped to me. Small hiatus when, due to a misunderstanding the keys where forgotten but they were sent the next day with apologies. The bike is wonderful! At nearly 87 years old I'm not as good on the hills as I used to be and the ability to feed in power assistance seamlessly is just right so that I can cycle with a friend 30 years my junior and instead of him having to wait at the top of the hardest hills, now we can both can get a good work out. Any questions that I have posed to Damien and his staff have been answered promptly and with courtesy and my only concern is that they're a bit too far away to take the bike for servicing.
13 December 2015
Damain found me the ebike I wanted, after taking his advice, none in the UK, but one in Holland. The Cube Dehli Pro EE is fab! The help I had was great, I have a back problem and need my bike set up to keep my spine supported. I was assured over the phone that there would be no problem. I went to the store to collect my bike. The attention to my needs was great. A friendly store, and knowledgable well founded advice. One extremely happy customer! Where ever you live in the UK, I recommend a phone call to Damain Harris Cycles for advice on the best bike to suit your needs. And well worth the trip to collect your bike, if for nothing else, just to meet everyone. A very, very satisfied customer!!
13 December 2015
A big thank you to Alex for fixing my Brompton on Friday evening. That morning I had arrived at work in Caerphilly with a flat rear tyre and was wondering how I was going to get home to Cardiff that night. I took the bus to Damian Harris Cycles and it took Alex just 10 minutes to fix the flat. Fantastic service! Thank you so much for your help!
13 December 2015
Collected my new Cube Reaction HPA Race electric bike on Wednesday. Fantastic bike. I really didn`t want to stop riding, it`s so good. The quality of the bike is matched by the quality of the friendly, knowledgeable service provided by Damian and the guys. Joe talked me through possible options a couple of months ago when I was doing my initial research and Damian spent time answering all my queries over the phone afterwards, checking out the right bike, size and spec for me based on the info. Spot on. Service was first class. Big thank you to all.
3 December 2015
Just wanted to say thanks to everyone for the great service i had when purchasing by new Scott Foil, great service,great bike, well happy. I we be recommending to all my fellow riders. Many thanks Troy
25 November 2015
Would just like to write a quick message to thank damian for keeping the ns clash for me and to whoever built her up i recieved it last friday like but forgot to write a message come in perfect condition and well packaged will be ordering some bits from here very soon thanks again
11 November 2015
Where to start ? OUTSTANDING customer service from start to finish, Damian himself pushed to get me my sons bike he asked for . These really are the best bike outlet company I have EVER dealt with . I will use no other company from now on ,Thanks again
6 November 2015
Excellent service, short delivery time, free advice and even better specs items has been delivered. Overall I'm very happy, for recommendation to everybody who is interested to buy a bike or anything related to.
3 November 2015
One word "AWESOME" That word said it all but I cant leave it at that, Damian and the guys are Brilliant.. No hard sell! Just honest expert advice, Damian even let me have a 5 mile ride on his personal bike because it was the same make I was considering buying. Nothing is to much trouble, Customer service second to none. I know where I'm buying my next bike.. Thank You....
29 October 2015
What amazing service, friendly and helpful. I have one very happy daughter with her new Scott Scale 910. The bike was delivered which was also a good service, it arrived well packaged and completely set up to my daughter specifications, so she could go straight out on it. Would thoroughly recommend Damian Harris Cycles
22 October 2015
Collected bike Scott Spark 2016 yesterday, well ahead of estimated delivery date. Good people to deal with, no bull, excellent service, friendly. Next bike will be from Damian. Thanks
21 October 2015
I just can not speak to highly of this fantastic firm. I have bought 2 stunning bikes here, both of which I am thrilled with! The level of customer service is amazing and the staff and owner just can not do enough to help and assist. I would recommend this fabulous firm to anyone. Cycling heaven and customer service perfection!
8 October 2015
Took delivery of a Cube Stereo HPA 140 sl on Tuesday, had my first try on it yesterday. What a bike, thanks to Damian Harris Cycles for helping me decide and for sorting me out. Awesome
7 October 2015
Excellent personal service from knowledgeable friendly staff. Superb delivery time, frequent and accurate updates. A great bike for the money in fact a great bike for more money.The Cube Aim Disc. my son is over the moon with it and it should last him years
6 October 2015
What a great product and service! I chose a Cube hybrid bike which Damian Harris had in stock, and the 2016 model! I couldn't find this model anyway else in the area. Excellent service, very friendly and professional, took time to listen and answer questions. I chose to have the bike delivered - also a great service, The bike arrived packed and well protected and fully assembled to my spec. The service from Interlink was also fantastic. Overall a great experience - I now look forward to a brilliant ride!
21 September 2015
just called out of the blue looking for a new scott scale 710 as my old scale 10 2010 had been burnt to a crisp in a garage fire (gutted). dealt with matt on the phone and within the hour he had manage to secure a new 710 2016 to view at the shop in Cardiff. viewed on the Saturday morning and purchased there and then. the bike looks and rides fantastic and I have to say I would highly recommend damain harris cycles the service from start to finish was outstanding by all the lads. thanks again all.
11 September 2015
My Regency Freego bike arrived this week and I am thrilled with it! .. The service from Damian and his staff was second to none .. I wouldn't hesitate to recommend them to anyone .. High quality goods and service .. Unbeatable!!!!
8 September 2015
The cube Touring SL bikes arrived on Thursday and are amazing. The sizes are perfect as well. We still can`t believe that we actually now have the bikes we wanted for over two years
7 September 2015
Assistance from Damian before and after sale has been excellent. Highly recommended retailer.
4 September 2015
I was struggling to get a bike as all the 2015 ones were out of stock and a lot of 2016 bikes were still I available. Matt was absolutely brilliant from the first contact, with excellent suggestions within my budget for the bike and accessories. 10/10 for service excellence!
11 August 2015
After years of buying less than satisfactory cycles, Damian took the trouble to establish my requirements and match them to my perfect bike. He suggested and supplied an Austrian KTM ladies model that suits me very well. Thank you Damian, excellent service.
24 July 2015
Purchasing my first road bike, I was understandably nervous. I finally took the plunge and ordered a Cube WLS Axial Pro. Alas it wasn't meant to be, despite the order being processed the bike wasn't available in my size. I spoke with Damian Harris on several occasions. He was really helpful on advising on an alternative. I couldn't be happier with my Cube Pelloton Pro. Everything right through to the delivery of my bike and refund was really friendly and efficient. I cannot recommend the service provided by Damian Harris enough. Please can you open a branch in Worcestershire!?
15 July 2015
After many hours searching and deciding I wanted a Cube Hyde Race, I then found out they were all sold out in the UK. I tried everywhere and although polite, no one wanted to help me. I came across Damian's website and called in. After speaking to one of the guys, he informed me he'd speak with the boss as he might be able to find one in my size. Damian himself rang me and explained that he'd scoured the country and put a request into Germany. 1 hour later he called and one had been found in Europe. It arrived within two weeks and I can't recommend this guy enough. My thanks!
11 July 2015
After searching the internet for weeks for a cube wls access pro in stock somewhere i found it showing in stock with Damian. I called after 6pm and he rang me straight back confirming he had it. Within a few days I had the bike delivered and ready to go! I absolutely love it! Spoke to Damian several times, he is so friendly and helpful i would recommend to any one. Will definitely use again :-) THANK YOU!
1 July 2015
After a good chat with Damian about an ideal bike for me, I couldn't be happier with my KTM revelator Sky. It's some bike, best I've ridden & the guys set me up great after sending in all my measurements. The bike arrived fully built & well packaged. The service I have received from the shop has been first class. I've rung with a few queries & they have answered all really well & offered great advice. Some bike shops make you feel an idiot asking 'simple' questions but everyone I've spoken to has been very friendly and I couldn't ask for more. Well recommended..
25 June 2015
The shop people were highly professional and managed to identify the incorrect sizing of my original order through questions over the telephone
19 June 2015
Excellent service sourced my bike from Germany when nobody had them in stock and it was at my house in 3 days!! Cube Fritzz 180 SL a lovely bike came fully assembled and well packed. Thanks lads. Rob
12 June 2015
Thank you so much indeed for my beautiful, beautiful bike. Its a joy a delight its magical and exquisite. And you built it to perfection. This is some of the best money I have ever spent! I love it that much I have bought it an engagement ring and proposed! Thanks Guys. I am THRILLED!!!!!!!!!!! Best Regards Rob ( order no 587)
7 June 2015
Enquired on email about Cube Cross or Cube Cross Pro that had sold out in my size everywhere. After hours of searching nothing else floated my boat. Called and spoke to Damian himself about my requirements as he suggested and explained what I had, what I it would replace, what sort of riding I do etc. He clearly understood what I was after and suggested the Scott Sportster 10 which I'd not noticed in my searches but should have been my 1st choice. I trusted his judgement on the size too as I was right between XL and XXL. The bike has arrived and after seeing it and riding it 54 miles I am very grateful for the advice as it was spot on - both model and size. Delivery was good too, I got to choose the day and got a text from the courier in the morning with a 1 hour slot. In summary great to get friendly advice from someone who knows the products he's selling.
6 June 2015
Absolutely fantastic service from start to finish. Damian helped me choose the perfect Electric bike for my height and weight as well as a bike that would be compatible with my wee girl`s bike seat. The price was really competitive and he was very friendly and helpful throughout. I live in Scotland so whenever I phoned with queries regarding the bike, Damian and Matt were extremely helpful. Matt made sure my bike was properly set up and that it made it on to the delivery van the same day as I paid for it. My bike was delivered free of charge the very next day and Matt gave me a really accurate delivery time. Later that day, I received a call from Damian just to check that I had received the bike and that everything was OK. A tremendous service from start to finish from a team who are obviously very knowledgeable and passionate about bikes as well as good customer service. Highly recommended. Thanks very much and I love my new bike!
14 May 2015
At Damian Harris Cycles they really do have EPIC customer service! Absolutely delighted with my little girls FROG bike. Damian and Joe could not have been more helpful or kind. A massive thank you.
1 May 2015
After spending a couple of weeks trying to find a Dawes Academy 14 for my son and being told fibs by suppliers and being let down by couriers, I finally found one from Damien Harris which was delivered overnight. Very, very happy with this bike and brilliant, honest service from Damien Harris. Thankyou very, very much.
1 May 2015
Thank you very much for stepping in and sorting out our BMX order earlier this week. The replacement arrived as you anticipated yesterday and was successfully assembled last night. We have one very happy customer who was dashing around the streets at 9.00pm! Excellent customer service, so thanks again
29 April 2015
Website said bike was in stock so I ordered it. Bike was actually abroad so had to wait a week for it. Excellent communication throughout. So worth the wait. Delivery on time. Would highly recommend Damienharriscycles. Website could be more mobile user friendly though. 10/10
22 April 2015
Amazing service from the guys , ordered a bike Sunday , Damien called me Monday to say the had not stock but he would try a supplier in Switzerland. Called me back 20mins later and told me he had found one. I explained it was for my son who was racing this weekend and low and behold the bike was delivered to my home address by 12pm Wednesday. amazing service and highly recommend. Bruce from Dundee Scotland
13 April 2015
Hello ! It is perfect ! Just what I was after ! Huge thanks !!! Steph
7 April 2015
Brilliant all round service.
23 March 2015
Bought a Scott Speedster FB from Damian. Great service, they arranged to have the wheels re tensioned after a couple of hundred miles. Not all shops offer this. Top line shop and great guys. Cheers Fellas
21 March 2015
Really great site with super staff support. A very professional and attentive team of people. Many thanks!
15 March 2015
Just got my hands on a Scott Scale 910, great help and advice. Would highly recommend dealing with Damian. Many thanks
11 March 2015
Great service and Damian was very good with sorting out my alternative CUBE mtb Big thanks great bike Highly recommended cycle shop and would use again in the future
29 January 2015
Excellent bike and service from this very helpful company
23 January 2015
I had an issue with a Scott 920 that I bought over a year ago, The staff bent over backwards to get me back on the trails as quickly as possible. My confidence in the staff and company is sky high. I wouldn't think twice about buying my next bike from here in the future, for the record the original price I bought the bike for was the cheapest in the country
12 January 2015
Just wanted to say great service, very friendly and helpfull. My Cube Stereo turned up quickly and well packaged, great!
9 January 2015
I ordered a claud butler Morzine and after being sold out everything i purchased a Scott Speedster 20 instead from Damien Harris.All staff where helpful throughout and they told me about the speedster.I'm happy with my new bike and its great to back on the road after my last CB was stolen..Thank you DHC
3 January 2015
Just purchased a cube cyclocross race pro from these guys. They were the only dealer who get their hands on one and the only dealer who advised a 56cm frame for my size, everyone else were adamant that I needed a 59 cm. They were bang on. The bike was assembled perfectly and on time. I would definitely recommend these guys and would use them again
31 December 2014
Came across the website by accident when looking for a BMX for my sons Christmas present and having spoken to two retailers already about possible choices for him was pleasantly surprised by the knowledge and helpfulness of the staff. Joe put the rest to shame and put up with my stupid questions and indecisiveness :-) Great service overall and the bike was on my doorstep in much less than 24 hours. If I am ever nearby will be popping in to have a look for myself!
1 December 2014
A very friendly, knowledgeable and customer orientated shop, the way things should be done. I visited their shop in Cardiff, after visiting other shops local to me that just did not give me their time and advice. I rang up inquiring about a Scott road bike, but they were all sold, but their friendly attitude on the phone encouraged me to visit. I popped by while on a family visit and walked out having ordered a cube agree gtc sl, as I don't live in the area, they were able to deliver to my home address in Cambridge and were very flexible even with the last minute change of address due to house sitting issues. The bike arrived with minimal assembly required, when they say no problem, they really mean it.
28 November 2014
Just wanted to say what a great service these guys provide. i have just taken delivery of a scott speedster 60 2015 and thrilled with it. i have to admit i was a little nervous of spending 500 pound on a bike i hadnt seen or tried. but i shouldnt have been Joe made sure bike was suitable for me for my height. and even fixed the mudguards which i had bought to the bike before sending without me asking. unfortunately the lights i ordered were out of stock but damian arranged a free upgrade on some others to avoid me waiting longer for my order. cant recommend them enough thanks guys and especially joe
6 November 2014
Put my old Saracen for a wheel hub service. Clocked the new CUBE 2015 range. YESSSS! . ONLY 540 SQUIDS , for a Hybrid Cube Nature. Cut 10 minutes each way from my work. 12 miles each day. Thank you Alex and Joe. !
2 November 2014
Hi just thought I`d drop you a line to say how pleased I am with the purchase of my roux carbon drive a8 I`ve been riding it for a few days now and can`t believe how smooth and quiet the ride is ! The gear change is effortless and the general ride is great .I`ve ridden many bikes over the years but this is by far the smoothest I`d also like to congratulate you on your customer service I`ve never had anyone ask me for measurements to make sure the bike is right for you it makes all the difference ! Once again thanks regards Brian Everitt
9 October 2014
My Kim country star has arrived. It has surpassed my expectations .Damian's cycles have made it up beautifully even the tyres pumped up to perfection. The bike rides very well and it was well worth the wait. Many thanks
4 October 2014
Great service, and lovin my new bike; Thanks.
3 October 2014
After visiting just about every bike shop in Newport and Cardiff i found one where the staff we keen, willing and where product knowledge was king, this was important to me, and thats why i bought a new Cube Agree GTC Race last week. Thanks guys bikes brilliant.
17 September 2014
I feel I must comment on the brilliant service given by Damian Cycles. My requirements were for a Dawes 43cm ladies road bike for my wife. Stand-over height was critical. Due to the small size this bike was not in stock. Damian advised that he could order from his supplier and deliver in five days. The bike was duly delivered at the stated date. Price including delivery was very competitive and service received first class. Thank you for being a caring retailer.
9 September 2014
Finding the right words to describe Damian Harris bike sales is hard; fantastic, brilliant; the extra steps taken to fulfil my order all make this feedback difficult for all the right reasons; phone calls from Damien to make sure I had ordered the correct size; and to offer an upgrade at a great price; this is one bike shop you should have no doubts about using they are put quite simply the best bike shop I have ever used; and will use again whenever the need arrives; never mind 5 star they are way above that.
6 September 2014
Although the website was easy to use, and Damien Harris customer service was excellent the website did allow me to order a bike that was sold out and no more were available. However Damien more than made up for this by arranging a new order of this year's model of the bike.
6 September 2014
Web site very easy to navigate and find your product.
5 September 2014
cube ebike 29 great bike great service highly recommended thanks again
17 August 2014
First CLASS service & very helpful.
15 August 2014
Excellent service from start to finish. The whole team know what they are doing and the advice is great. Great service, great price. Joe you deserve a pay rise :-). Thanks Joe, Alex and of course Damian.
8 August 2014
First time confused road bike purchase, bit daunting as there is a number of different machines out there. Visited other shops in my neck of the woods. Sent Damian an email about what bike and size etc and he rang me up discussed bikes and sizes and gave my some insight into road bikes with numerous telephone conversations. He told me to measure my body a various points and send pictures so he could evaluate size of bike needed. He put a cracking package together for me which included bike, pedals and shoes and beat all other dealers hands down. But the price is only part of it, the service from Damian was fantastic, great stuff well done. If I need a upgrade or parts I would be straight onto Damian. Really helpful Thank you Jamie the once confused road cyclist. Now enjoying clocking a few miles HEHE
4 August 2014
Thank you for your advice on choosing the right bike. So far 100 miles done and its spot on.
3 August 2014
Great website with some hard to find brands. I bought some American Classic wheels which are hard to find in the UK. I received a call within a day that my order would ship. The wheels were well packaged. Thanks.
3 August 2014
I took my bike to Damien on a friends recommendation. They found a cracking in the frame. Damien could not have been more helpful. Helped with everything. Called the dealer and looked on the Web site to see where I stood guarantee wise. Told me what to say and helped arrange a warranty replacement. When I found out I couldn't get replacement frame, he rang round other dealers to see if what I had been offered was genuine. Even though it was obvious I was not going to be able to get a new bike from him he rang round again this included the main dealer who I believe are in America. To ensure I was getting a fair deal. Damien and everyone at the shop took customer service to the next level. Thanks for everything thing and guiding me through a difficult time. One of the genuine ones.
18 July 2014
Absolutely brilliant service, arrived before expected which was a bonus! The only problem was that the bike i ordered wasn't in stock which means that their website needs updating more often but other than that, amazing service!
15 July 2014
Hi there I just wanted to say a massive thank you for my bike. It arrived safely today and I`ve put it together tonight. So so pleased. Kind regards Desmond Gaffney
15 July 2014
Great service, great bike and I would recommend this website to anyone wanting to buy a bike. The bike I ordered is great and is exactly what I ordered and works brilliantly
9 July 2014
Damian managed to source a Scott Scale for me where other outlets were unable to even specify lead times. Service was good throughout and the bike arrived when promised. The bike was well packaged and set up. Delighted with my purchase.
19 June 2014
Hi Damian Received my Scott Scale 950 yesterday, very well packaged and bike set up correctly- thank you! I only work 5 miles from home and did my usual commute along the muddy narrow canal and knocked 5 minutes and 7 secs off the best time on my heavy old Kona 26er. Awesomely quick and fun bike- thanks for sourcing it and being so efficient! Cheers -- Guy
19 June 2014
I had contacted several shops trying to buy a Dahon Expresso D21, I even did a 100 mile trip to see one but the well known cycle dealer was charging a sky high price. I had contacted an on-line dealer who was expecting stock later this month and then i found out that Damian Harris in Cardiff had one in stock and would price match. I got a great deal but I was very impressed with the way the sale was processed, the salesman's knowledge and even more impressed by the way that if a telephone call couldn't be immediately answered they texted you and also called you back. I placed the order and the bike was delivered the following day, free of charge because the bike was ex display and had minor marks, they even sent photos prior to delivery. It seems that Damian Harris want to sell bikes and know how to go about it, what a refreshing change from the apathy received from some of the dealers where I come from.
14 June 2014
These guys are incredible. I`ve actually never left a testimonial for any business, but they were so helpful and couldn`t do enough to help me source the bike a I wanted. I live a few hundred miles away, but every bike I buy in the future I will source from Damian Harris. Many thanks
28 May 2014
Every other dealer I contacted before I found out about Damian Harris said that I couldn't have my preferred selection (KTM Macina Tour or Scott Esub Tour) until 'later in the year' Not so with Damian. He phoned scott in Switzerland and arranged a superb Scott mens large Tour for ' a few days time'. Superb service and a real pleasure to deal with.. Well done and thanks to all.
20 March 2014
Dear all at Damian Harris Cycles Thanks for sourcing my 2014 Scott Foil 15 at an amazing price. I am delighted with the bike, and would like to thank you all (especially Joe) for sorting out the deal and then chasing up the delivery when there were issues with the courier (not your fault). I collected the bike yesterday (it was being charged when I arrived, so that I could ride it the same day) and can wholeheartedly recommend Damian Harris Cycles for their services, and importantly, for arranging the bike at a superb price. Kind regards Mark
2 January 2014
Would like to thank Damian for all his help in getting me a We the people bike in time for christmas. The service I received was absolutely brilliant. Harry absolutely loves his new bike. Sam from Brentwood Essex
12 December 2013
Hi there , John Edwards jnr here just wishing to send on a message of many thanks to Damian and his staff regarding the purchase of my new Scott Solace bike . I have recieved the bike and i am over the moon with it , and i just wish to send praise to Damian himself for sorting out the issues i had with the Scott Cr1 not being in stock , to me then purchasing the Scott Solace ! ....... Many thanks ! Have a very merry xmas and a great 2014 ! ........ John Edwards jnr !
16 November 2013
Afternoon Damian, Joe, Alex. Been out on bike really nice far superior than the Scott Thank you all for the excellent service I`m pleased Damian talked me into this bike Thank you again Ken
10 November 2013
Thanks to Damian Harris who personally dealt with the purchase of a scott foil 10 i bought at an incredible price in the sale. Customer service was fantastic. Damian contacted me to make sure i bought the correct size. Delivery was the following day after arranging over the phone.very professional service again reflected in bike set up.Thanks again eddie from Derby
4 November 2013
Excellent service, I can not fault them. They went out of their way to get my son`s birthday bike which wasn`t available in this country on time for his big day. Thank you, he loves his new bike. Buy your new bike from this shop. John from Manchester.
30 October 2013
Really appreciate the good service you provided.Have just bought a Dawes Karakum touring bike which arrived bang on time and very professionally assembled.MR Walker from Preston
19 October 2013
Bought a Scott Addict from Damian. Faultless service and a fantastic price. Very helpfull and good friendly advice. I've already recommended you to my friends. Thanks again!!
14 October 2013
Bought a Scott LT 20 at a fantastic price from Damian, really great service and loving the bike! Cheers.
5 October 2013
Thanks Guys for sending me my GoPro Hero 3+ Black Edition camera so quickly ordered yesterday and arrived at 9 this morning.What more can i say.
4 October 2013
Just bought a KTM Ultra which is an absolutely awesome bike for the price. Great advice and service from Damian. Ordered it in the afternoon and it arrived the next morning. Fantastic!
27 September 2013
Great service from Damian Harris cycles and a great bike at a great price. What more do I need to say? Brian from Anglesey.
14 September 2013
great service from the guys at Damian Harris cycles and a great bike at a great price really cant beat the service or quality of bikes and my boy loves his new bike came less than 2 days after ordering and was already pre built to a high standard. I will be buying my new bike from here very soon and anyone else I know who is buying a bike they just cant be beaten thank you. From LLandrindod Wells
8 September 2013
VAN NICHOLAS VENTUS ..I got this bike of damian harris cycles brilliant bike good price ..brilliant service from the guys at store ..I would tell anyone reading these testimonials to deal with damian harris brilliant service ..titanium is out of this world ..took myself on my weekly lap of the lough brilliant day I had bike was perfect the guys even had it set up for me ..many thanks chaps ..lough neagh the biggest freshwater lake in the british isles ..
8 September 2013
Superb customer service and professionalism at Damian Harris cycles. Went in for a new bike today and the staff were excellent, helping which mountain bike would suit me best. Suffice to say 1 hr later I emerged with a Scott Aspect 640 and what a bike! Thank you Damian and the team. Clearly a class act.
30 August 2013
Hi I purchased a Scott Spark 920 bike from you the other day and after receiving it and playing a hell of a lot I felt I needed to email and thank you for an excellent bike an excellent delivery time and an excellent price - great service you`ve provided thankyou
27 August 2013
Bought a brand new Moda Stretto 2013 from Damian Harris at a massively discounted price, cheaper by far than anywhere else ive seen! People were friendly and helpful and were very knowledgeable. Will definitely be using this shop from now on!
11 August 2013
After I initially ordered a mongoose fireball and the only one left in stock had bent forks I was shocked by the generosity of damien Harris cycles when I received a polite friendly phone call and was offered a different but very similar bike. For the inconvenience of it all I was offered a Scott YZ 30, which is a fair bit more expensive than the fireball, for just the mere cost of the postage. It turned out that the colour I wanted wasnt in stock so again a friendly call from damien to apologise for the inconvenience and a very generous offer of the Scott YZ 20, which is a phenomenal bike compared the fireball which I initially ordered. I accepted with huge thanks was very happy when I recieved the bike on Friday. So a big thanks to damien Harris cycles, you will certainly be receiving my custom again in the near future!
1 August 2013
Thank you for brilliant service - I ordered my Dawes Galaxy Cross on Monday 29th July (pm) - delivery was arranged for Wednesday 31st July. The bike duly arrived on time, perfectly packed and in top condition. I am delighted with my purchase and the wonderful service I received from Damian Harris Cycles. I would definately use you again and will not hesitate to reommend you to others. Many thanks Mike
23 July 2013
Damian I have just received my Daws Karakum bike, many thanks for an outstanding service Best regards Piotr.
19 July 2013
Thanks for the bike. Over the moon with it. Going to Spend all day getting used to it as it feel strange as I`m used to riding my old one lol great help and will definitely recommend you guys. Cheers
17 July 2013
Excellent service and first class advice. Even when there was a delivery problem (due to the carrier) Damian could not have been more heplful in sorting things out. I will be recommending your to all of my cycle buddies! Many thanks
16 July 2013
Ordered a Dawes Galaxy Classic, arrived few days later as promised. Brilliant price and very friendly helpfull staff. Recommend this shop to everyone. Will certainly shop there again.
8 July 2013
Fantastic service. Got great advice over the phone, placed an order, and next day got my new bike delivered. Easy people to trade with. Moda Stretto 2013.
6 July 2013
If you see me out on the road enjoying my Giant road bike, it is because the fantastic team at Damien Harrris Cycles keeps me there. Their friendly staff are more than happy to help and advise you on top quality bikes, items and accessories for all of your riding needs. Damien Harris Cycles also has one of the best service departments in the buisness, The qualified staff there have maintained my ride for many months now, and have always done a magnificent job. They go over and above the call of duty to make certain my bike is running immaculately, and keep me safe It is very comforting to know that my bike is safe to push to the limit when I want to, and thanks to everyone at Damien Harris Cycles, I often do. But, don't take my word for it. Pop down to their shop, or browse online. If you enjoy riding a bike, Damien Harris Cycles is all you will ever need.
4 July 2013
I bought a KTM Strada 800. Fabulous bike, excellent quality build, smooth ride. Very happy with it. About the shop and its staff... Very very good, very helpful, always ready to explain anything we ask about with all details. Very professional. The day I picked up my bike, it was already waiting for me on a turbo trainer so Alex and Joe could help me ajust my bike according to my ride and confort. I highly recommend the bike and the shop. Damian, a very acessible man, comprehensive and always looking after his costumers. All the staff make an exceptional team. Thanks a lot. Alexis Tosta
30 June 2013
I would just like to say the service from DamianHarris was fantastic and everything was done over the phone, And it was simple to do everything that was needed! From ordering to size fitting the service was excellent, this was for the moda stretto 2013 which is an amazing bike and I would higly recommend the bike and the manufacturor and DamianHarris, 10/10
29 June 2013
Absolutely fantastic shop I would and will encourage anybody to buy they're bike from here. Fantastic service, quick and reliable,and the after sales service is second to none,I emailed Damians with a query and received an answer within 15 minutes.my bike is fantastic.
14 June 2013
SUPER!!!! 5 STAR SHOP ANYBODY THAT WANTS TOO BUY A CYCLE THIS IS THE COMPANY GOT MY KTM ERACE P SUPER BIKE KEEP ON DOING WHAT YOU ARE DOING BOYS GREAT!!!!!!!
24 May 2013
FANTASTIC!!! I can't get over how helpful these guys have been. They managed to get me the specific bike I wanted within a few hours. And matched the price of another retailer who couldn't get it for over a week! Fully adjusted the bike down to the finest detail and everything was fully explained. A true credit to the cycling industry!!!! Thanks so much again!
15 May 2013
Just got my new bike (Moda Rubarto)many thanks,bike looks great and very well set up.haven`t given it a test drive yet but can`t wait to cheers Matt Brass.
6 May 2013
Just a quick note of thanks for the delivery of my Mekk Potenza. I`ve been out on it a few times already and am blown away by how good it feels. So light and the gears are superb. It`s now down to me to stretch myself on a few longer rides and a few inclines. Thanks again Colin Stewart.
2 May 2013
Supper Fast delivery and fully set up can not wait to ride my Scott Scale 960 hope what they say about this bike is true.It looks awesome thanks guys for all your help.
29 April 2013
The Mekk 3G Potennza arrived as arranged on Friday and I had my 1st ride on Saturday. I’m very impressed. Thankyou for all your help and advice.
26 April 2013
"Just got my Dawes Ultra Galaxy today. Great price, excellent service, superb dealer. Very highly recommended :) :)"
18 April 2013
Out of all the dealers I`ve purchased from over the years; Damian Harris has to be one of the best, delivers on his promise which is rare these days, ordered my GT Fury Al 1 and was delivered promptly: Thanks Damian brilliant bike and my son was over the moon!
17 April 2013
One of the best cycle shops in the country. Ordered my new Scott Suspension bike on Thursday, had it on Saturday morning. Couldn’t ask for better service. Great crowd of people too deal with. Keep up the good work. David from Northern Ireland.
17 April 2013
Fantastic speedy service - needed a new bike as a replacement after a car crash to get it on the turbo while healing up - 24 hours from confirming the order to sitting on the bike is as good as it gets really! Still not able to take it out, but just to look at, the Moda Rubato is worth every penny! Cheers Damian, Andy
13 April 2013
If you want excellent customer service with speedy delivery and I mean next day delivery! I would high recommend Damian Harris Cycles. I needed a new GoPro camera for my son`s ski trip to Austria about a month ago and I left it too late....however not for these guys it arrived the next day I ordered...ready for Jordan to take with him and nothing was too much bother for them. Will be ordering my son`s new bike from here also. Thanks again-Margaret Young from Scotland
10 April 2013
Thanks. Bike arrived yesterday – fantastic. I will let others know about you guys, I have been very impressed with the service. ( Claud Butler Sanremo)
4 April 2013
Just wanted to thank you guys for the excellent service and help. Top notch and greatly appreciated. The gambler is an absolute monster, took her for a quick car park test and I can tell already she's gonna be a fast fast bike, can't wait to get to a track this weekend.
2 April 2013
Very pleased with the Claud Butler Chinook bike you recently supplied. It arrived vey quickly as promised and the size fits perfectly, in spite of my short legs. I recommend to any one who wants a a fast Flattie road bike, gears are good. No complaints. Excellent service Denis 2nd. April 2013
27 March 2013
Hi there, the GT Aggressor 3.0 bike arrived yesterday, it`s perfect thanks. Thank you for the fantastic service and I look forward to buying from you again. Thanks again, David Lenygon
17 March 2013
I'd decided to buy a Scott Speedster, but went for 2011 model so I could get a better spech at lower price. Spoke to Damian, who told me they didn't have anymore in my size, but proceeded to look for reasonable alternatives - ended up offering me this year's model for not much more than I was originally prepared to pay. Very good communication with delivery issues, and patient with my own (unfounded) doubts concerning the bike / components on arrival. What stood out for me, and is particularly important when dealing with buying online, is the direct and efficient communication. Speaking personally, or being passed on quickly, to the boss of the company makes a huge difference to one's confidence and trust in who you're dealing with. Thank you for the great service (and lovely new bike).
13 March 2013
I recently purchased a Scott CR1 Pro. I found the staff were very knowledgeable about their bikes and gave lots of good advice. Bike was delivered promptly and punctually, ready built. The bike rides great.
5 March 2013
I went to most of the bike shops in cardiff yesterday looking for a Carbon road bike,Could not find anyone who stocked a bike in my size as i am over 6ft 5 i went to Damian Harris cycles and was amazed they at a couple of very large road bikes 1 was a Moda and the other a Mekk. Sam very kindly gave me a bike fit and spent over an hour taking to me about those two models.I tried them both and the mekk felt better and it was on offer with over £400.00 of it.These guys really cared and as i am new to the cardiff area this will be the bike shop i will be using for all my cycling needs.
2 March 2013
I recently bought a Scott Voltage FR20 from here, the original model i chose turned out to be out of stock, so they offered me the newer version and all of the team (i spoke to Damian & Joe) were extreamly helpfull, they offered help for putting the bike together and made sure the bike reached me as quickly as possible. The delivery was very quick and safe and very well packaged. This is by far the best Biking website i have ever used and will make sure i use it more in the future. Road my scott for the first time today; Phenominal bike. A big thankyou to you all at Damian Harris, i reccomend them hugely. many thanks, sam
1 March 2013
just bought a KTM electric bike from Damian Harris Cycles it came next day even on a saturday which i was very suprised the bike itself came fully built the bike looks great let u know whats it like soon many thanks and excellent service
27 February 2013
Just want to say a big thank you to Damian Harris Cycles who sold me a Scott Cr1 Team.One of his staff called Sam talked me through a number of carbon road bikes which he thought were right for me.He was very pleasant and helpfull after a few conversations with Sam and Damian i went for the Scott as it would be lot more comfortable than the other brands. The bike came the following day all ready to ride and i took it for a spin that day its awesome.Thanks again
14 January 2013
just received my scott foil 20 which i bought from Damian it came when they said it would and ready to ride, they even changed the chainset for me at no extra cost once again thanks for all your help.
23 December 2012
Excellent service! Managed to get a Scott Spark Jr to me right at the last minute before Christmas. Responded to my email enquiry immediately (unlike all the other bike shops I tried) and followed up immediately when there was some confusion with the courier delivery. Just the sort of customer service you need to give you confidence when you're fretting about that last minute Christmas present arriving on time. A thoroughly satisfying purchasing experience and I would recommend Damian Harris Cycles.
20 December 2012
Quality Very good Appeal Excellent Service Excellent I called Damian Cycles on the off chance of buying a Scott Foil 2012 I saw on the internet, however they were out of stock. I was passed on the the shop owner, Damian himself. He sorted me out a 2013 Scott Foil. He was very helpful and I even managed to get hold of him on his day off. The lads in the store were also very helpful and put up with my daft questions about the bike. When I bought the bike the shop was very communicative in letting me know what process they were going through and when I could expect delivery. The bike arrived well packed and secure the next day and was pretty much assembled. Overall I`m very pleased with my purchase and if Damian Harris Cycles were not so far away I would defiantly use them again. Thanks to all the Team in making purchasing a bike over the phone easy and stress free!
15 December 2012
Came a cross this bike shop on line and picked up a ktm strada 4000 road bike which came the following day.what more good one ask for,thanks guys for all your help.
10 December 2012
Just wanted to say many thanks to Damian and his staff who supplied me with my dream scott foil team issue bike.This was the only shop who had this bike in stock in my size and Damian kindly delivered it himself to my front door which was over 200 miles away.
3 December 2012
Great service from damian,the bike i wanted [Moda bolero],came in with the wrong wheels.but damian kept me informed with regular updates untill the american classic wheels arrived, then delivered the bike the next day,brilliant,and super price. BIKE IS SUPERB.
1 December 2012
I recently purchased a mongoose tyax lime green from you, I would just like to say that I am very pleased with the product Was also impressed with the customer service I received via telephone. You was very helpful and professional, and have recommended you to Friends and colleagues from work, Kind regards From mr barber
23 October 2012
I've bought 3 bikes from Damian and my son bought his too. Each time we've had helpful advice, the opportunity to try bikes for fit and a good price. On my last visit he didn't have the bike so he phoned the distributor while I was standing there and bought in 5 new bikes just to get the right price on mine. Thanks Damian!
21 October 2012
I would just like to say thank you to Damian for his advice and help in choosing my next road bike and recommending the Scott CR1 Comp which is a great ride and for giving me a great price. I will recommend Damian and his shop to any of my friends who are looking to buy a bike.
8 October 2012
Had my GT Avalanche 4 a month or so now and I love it. This is the second bike I have bought from Damian Harris this year, my wife's GT Laguna earlier in the year. Damian Harris offers great service and customer care. Cannot fault, would recommend to anyone. Thanks once again Damian ;-)
20 September 2012
Damian managed to get me a Scott Scale 30 at a great price. Delivered very quickly, and set up, all I had to do was adjust the seat and fit the front wheel and I was off across Salisbury Plain. Fantastic service, many thanks.
25 August 2012
Phoned up after a Moda Rubato, Damien had sold all his stock to but still managed to get me one within a week to my front door still at sale price. Great bike, great service. Pleasure to deal with.
13 August 2012
Many thanks for your time in helping me purchase a Moda encore. what a bike.Credit must go to the shop asst. and your store manager for producing a quality bike at my door within 48hrs. Brill Ian B
30 July 2012
I managed to get my hands on a brand new Dawes Ultra Galaxy thanks to the guys from Damian Harris cycles. Due to my location, I haven`t visited the shop, but only spoke through the phone. Very friendly and ready to help though, I assembled the bike myself and I loved every minute of it, learned so much. Bike has done about 200 miles in 3 weeks, and is going fast! Thanks Tom, from Leeds.
20 June 2012
Just Wanted to say a big thank you for sending me my moda Stretto.IT was beautifully Packaged and i`m in love! it rides so well and i`m super stoked with it.I look forward to winning many events and sportives on her!
10 June 2012
What a fantastic shop. We have been dealing with Damian for many years. I needed a new bike and he gave me sound advice. Made sure I did not spend more than I needed to, even though I had a larger budget if need be. I am very short ( 5 foot) and they do not make frames for little people like they used to. He searched around and advised me what to do and so I bought a Schwinn Sporterra Elite which is a hybrid but light like a road bike. It goes like the wind. Thank you so much Damian
25 May 2012
The bike speaks for itself - Scott Spark. The service was top rate. A friendly approach to meeting your needs. Very helpful and knowledgable. You will see me again.
23 May 2012
VERY IMPRESSED WITH THE VERY GOOD AND FRIENDLEY SERVICE.
29 April 2012
Would like to thank Damien and his team for their top level customer service and knowledge during my recent purchase of a Scott Scale 30. Can not thank you guys enough for a brill bike and cracking deal. I can't get the smile off my face every time I take it out of the garage for a ride!! Cheers once again. Craig.
29 April 2012
Brilliant! Old school service, rarely seen these days, that helped to source a bike for me and have it ready within 24 hrs; and even carried it to the car! Great shop, great service and well worth the hike across!
17 April 2012
I was let down by another company after locating a dirt bike that my son wanted for his birthday. After a few phone calls I was worried that I was not going to be able to get this particular bike before the big day, everyone seemed to say that the bike was not in stock and that new stock was not going to be delivered until mid June. I rang Damian Harris and was met by a very helpful sales man (sorry didn't take the name!) who spoke with Damian, next minute they were on the phone to the Scott factory. Within ten minutes they called back to say they had one and that it could be with me within 5 days from Switzerland! I've had several calls updating me to its whereabouts and it arrives tomorrow - I have a VERY excited 15 year old son. Thank you all so much! I have already told some friends about you - so expect more orders!
15 April 2012
Recently brought a Scott Scale 60 2012. I received an extremely helpful and friendly service on all dealings with the staff. The price was excellent and delivery was quick. Many thanks
13 April 2012
I purchased a Moda Stretto yesterday around 4.00pm and it came this morning before i even got up,What amazing service thanks guys for all your help.
30 March 2012
I recently bought two Scott CR1 Pro bikes from Damian Harris for my wife and me and would like to say that I had excellent service; extremely helpful advice; competetive pricing; and prompt delivery. There is no need to shop any where else. We are both very happy.
24 March 2012
Hi, My husband ordered me a GT Laguna from you this week and I just had to send an email to express my thanks for the brilliant service we received from you! We really appreciated you letting us put a deposit down until the money we had originally spent elsewhere was returned to our account and were really pleased how quickly the bike was then posted out once we had paid for it and how well packaged it was. The bike itself is amazing! I am so pleased with it, and really don\`t feel the pictures I had seen do it any justice. It is lovely to ride and a really nice girly bike without being over the top. Thank You for providing us with such great customer service :) We definitely would not hesitate to use you again and will be recommending you to our friends. Kindest Wishes Emma Rayner
22 March 2012
Many thanks to all for sorting me out with my new GT Fury. Friendly service and very helpfull. Would recommend this shop to everyone.
12 March 2012
Excellent friendly advice and service. Bike was here within a few days. Great to have a name to a voice on the end of the phone. Highly recommended.
7 March 2012
Thanks Guys for the excellent service and help in choosing the Daws Galaxy which was perfect for me,now i am all set for my charity ride to Lands end to john o'groats in april.By the way they were the cheapest price on the web!
3 March 2012
I was looking for a Scott LT 20 Genius on the web and came across Damion Harris cycles I would like to say it was a pleasure dealing with these guys and they were true to their word ,sold me a great bike with plenty of advise .Thank Damian
21 February 2012
Just found this shop by searching the web i was looking for a Brompton folding bike.They had a few different models and colours and after a conversation with one of their staff i bought one. They were very helpfull and it came the following day, many thanks Damian Harris Cycles.
11 February 2012
I just bought a Scott CR1 Pro from these guys great service and super fast delivery Plus they were the only shop in the UK to have a 61cm frame in stock what a bonus !
27 January 2012
I purchased a Scott Voltage FR20 2012 model in January this year and the service advice and help from the guys at Damian Harris was second to none. Well done guys great service :-)
17 January 2012
Many thanks to Damian and all the guys at DHC's. Absolutely delighted with my Scott Genius LT 20. The build is fantastic and the customer service i received was spot on. My bike arrived at 9am the day after it was posted and was packaged really well. Will be recommending DHC\'s to all my friends.
9 January 2012
From online ordering through to delivery Damian Harris Cycles have been helpfulness itself. The bike is a dream (as I expected it would be). Thank you for all of your help given over the phone prior to delivery and afterwards. Fabulous customer service. I'll definitely recommend Damian Harris Cycles to friends.
2 December 2011
Thanks again for all the help in choosing the GT Avalanche 3.0 the bike is awesome.thanks for the brilliant assistance and i will definatly recomend Damian Harris cycles to friends
25 November 2011
Hi Damian, I just wanted to say a very big thank you to you and your helpful guys at the shop, for the delivery of my new Scott Genius 50; I couldn`t be more pleased.. thank you. I really appreciate the great deal to you sorted for me Damian and I would always come back to you for any future purchases. But I also really appreciated your phone calls and being kept up to date with the current info on the bike delivery etc. It meant a lot to occassionally be in touch with you or the shop, when I was sat at home having forked out what (for me) was a small fortune, and I was always reassured after talking to either you or your staff. So, the bike is fab, but I was hoping that if there are any future issues, such as cable stretch or any niggles in the coming few months that I would be able to pop it in for a quick check up or a chat, providing I ring first. Anyway, I hope to be out riding all winter and my sincere thanks once again. A Happy Christmas to you all, and a hopefully prosperous New Year. Cheers, Sue
11 November 2011
I was Looking for a Bmx Bike for my son for christmas and went into Damian harris cycles.Straight away i found what i was looking for also they even deliverd it to me the same day what service thanks Damian & Team
2 November 2011
Came across Damian Harris Cycles while surfing for an upgrade on me beloved Scott Genius. At first I was a little worried about buying a bike I hadn\'t seen from someone I didn\'t know. Having talked to the owner over the phone and having been made an offer which was amazing, I decided to bite the bullet and go for it. Quite possible the best purchase I\'ve ever made. Helpful, understanding, professional-everything you want to have in a company you\'re dealing with and someone I wouldn\'t hesitate to use again. 5/5 stars.Jim from Dumfries, Scotland
10 October 2011
Just bought a Scott Addict CX Cyclocross bike from these guys super fast delivery & excellent service.
27 September 2011
I pre-ordered a Scott Scale 2012 back in july for delivery mid-September. Throughout the whole process I found Damian to be very helpful and informative, with the bike arriving when promised at a very competitive deal. The bike is magic! Many thanks
23 September 2011
Ordered a scott cr1team 2012 arrived on time and looks fabulous just about to test drive. Damian was as good as his word on delivery and was very good to deal with what he says he does which is so important when dealing at distance. Paying with a debit card was fine, when dealing with trustworthy people like damian harris. I highly recommend
14 September 2011
Excellent service from this cardiff based bike shop & super fast next day delivery from richard ,Scott CR1 comp thanks guys
30 July 2011
Excellent service. Best price online. Very helpful and extremely fast delivery at a time suitable for me. Cannot fault the service. Thank you. ( bought a GT avalanche 3.0 )
29 July 2011
GT Avalanche 3.0 Hydro, I would like to say a massive Thank You to Everyone for a Great Service and Fast Postage, I would definitely Recommend to Friends & Family and hopefully do Business with you again.
21 July 2011
Extremely helpful and knowledgable staff, spoke to Damian himself and you could not ask for better service. Bike came in tip top condition exactly when scheduled. Fantastic value for money and absolutely the best 'over the telephone' purchase I have ever made. On a par with Amazon and other top e-tailers. Thankyou.
18 July 2011
Damian and his team were extremely knowledgeable and helpful, they kept me informed during the purchase process and my bike arrived on the day they said it would.. Thanks guys, will definitely recommend you guys. Matt from Winchester.
7 July 2011
I recently bought a Moda Finale road bike and Damian was a huge help through the whole search process as well as after sale. The guys in the workshop who set me up were also great, and could not do enough, they were just interested in ensuring I was happy with the bike set up. Highly recommended. Nick from Oxford.
5 July 2011
Just bought a GT Avalanche 2.0, Cheapest price best service & fast delivery thanks guys.Dave from Essex.
25 June 2011
excellent service and customer care from damian harris cycles, great bike and delivery time, will definately be using again.Gavin Dorset.
25 June 2011
Scott Genuis LT 20 accross Scotland – june 2011 I made this purchase in anticipation of a mega trip with two friends on a 190 mile off road west to east traverse across the Cairngorms from Fort William to Aviemore and on to Mount Keen (900m) and beyond to Montrose. A do it all light weight machine was required. My two compatriots on Zesty 514s had the edge by a couple of pounds but did they have the versatility of lockout or reduced travel for the long fire road ascents the river crossings and road sections or the geometry and travel for the monster descents? Firstly the bike came tubeless ready but with tubes installed. These were quickly removed and after adding some “stans” reinflated to preferred pressures. The stock tyres are big enough to allow plenty of variation on pressures to suit condtions. The standard Scott saddle was swapped for something more forgiving for the week ahead. The suspension was already set up by the nice people at Damian Harris. Twinlock on the bars was immediately tested and worked a treat, though be careful when flipping the bike over for maintainance as it is proud and contacts the hard surface when placed upside down. Once off the train we commenced our journey east from Fort William in torrential conditions. No difficulties with the multiple river crossings on the way to the Witches trails and Gondola at the world cup downhill though not equipped with full face helmets and body armour we were only permitted entry to the red route. Full travel mode was dialled in and the suspension came into its own with the 203 Avid rotor doing its job upfront on the awesome downhill run. The dropper post enables you to tackle the steep stuff without a pause just keeping rolling dropping the post down as you go. Leaving the Zestys’ for dead was a nice feeling. Many a loch and 5 nights later remarkably no mechanical issues or any punctures we arrived at mount Keen. A long push up to just shy of the summit in 60mph wind was no fun but it was worth it for the 5 mile descent on rocky paths with boulders flying up in all directions, a little unnerving on a carbon frame bike. All in all no incidents no damage and a wonderful experience riding on the mountain passes with herds of wild reindeer and not a sole in sight for hours on end. The Scott performed admirably after 6 days punishment in all conditions. I found the geometry perfect for me 5’7” on a medium frame . Avid R Brakes are excellent with good feel and stopping power . X9 shifters positive and accurate. A great performing all mountain machine no doubt about it.
18 June 2011
I phoned enquiring about the availability of a bike at 1330 on Friday - it was delivered the following day (today - Saturday) before 9am! Not bad considering I live miles away in the North East of England! The bike is perfect and to top it all off I got a deal which meant the bike was quite possibly the cheapest in the UK. I will definitely use Damian Harris cycles again and fully recommend them to anyone. Thank you very much!
15 June 2011
Thank you very much for such great cooperation :) with my scott scale 40 frameset super fast delivery. You guys are definitely the best online bike shop ;) Cheers Domantas Cibas from Edinburgh
14 June 2011
After seeing the great reviews for this shop on the web, i decided to buy my bike from here. I was so pleased when i received a service that was as good as people was saying. The original bike i wanted was actually sold out :( However after receiving a phone call from Damien the problem was resolved quickly and i ended up with the same bike but in a different colour (that was nicer anyway). I thought due to this problem i would receive my bike later than i expected, how wrong i was! I orderd my bike on a Friday and got it on Tuesday just the next week, now coming half way across the country i think this is very quick. All i can say to anyone who is reading this and wondering what bike shop to use, USE THIS ONE, its great you wont be disappointed ! Thanks Damien and everyone at Damien Harris cycles for making me a very happy chappy, Aaron Essex
12 June 2011
I Have just bought a Scott Genius - which a really nice bike! Excellent friendly service - I would definitely use Damian Harris again.Chris Wallace from Burnley.
7 June 2011
Done me a great deal on a gt Avalanche 3.0 disk cable which I\'m very happy with. Staff was very helpful. I will be using again in the future thanks for everything Danny Molloy from Middlesex
26 May 2011
excellent service from the only bike shop who took the time to help us find the perfect bike for my wife.What a shop can not thankyou enough.Mark from Liverpool
23 May 2011
This is an excellent company. All the staff are professional, helpful and give sound advice. Damian sourced a 2011 Scott Genius XL for me, got the bike imported to the UK and set it up perfectly. I own two bikes: this is my third and I\'ll be back there in due course when I need my next one. So a 5* recommendation from me.Bob from Brighton
21 May 2011
I brought a Scott bike, excellent service, fast service, great bike, will use them again, the bike ride`s like a dream. Thanks again.Russel Masterman from Dorset.
20 May 2011
Brilliant bike, Scott Aspect 20. Brilliant service from Damian and team - friendly and informed Will recommend Rob lewis from Powys
7 May 2011
Scott CR1 - Fantastic bike and a great deal. Thanks to Damian and this team for their help. Could not have found a better offer. Cheers.Stuart Watts from Warwickshire
26 April 2011
I'm one very happy customer Great bike at a fantastic price (GT Avalanche 3.0 2011 disc ) .Damian was very helpful with everything and the bike was delivered next day . Would and will be recommending Damian Harris cycles to all. Thank you Again from Lee Martin.
20 April 2011
I\'ve purchased a few bikes over the years, and have been generally happy with service and friendliness of staff in various shops. Damian Harris have excelled, every box ticked, customer service, advice, fitting tips, frame size, and then it comes to ordering. Promised delivery of up to 2 weeks, delivered to me inside 7. Perfect bike (Corratec Fun 29er), brilliant on it\'s first ride, and many more miles to be pedalled happy in the knowledge a great team of guys, working for a great boss have made this customer extremely happy indeed......... no score hhigh enough, And Damian, thanks so much for all your help. Stars the lot of them.Martyn from london
13 April 2011
Great Bike, great deal, great delivery, thankyou for your prompt informed service.George from Scarborough
7 April 2011
Fantastic service, as a beginner i didn't really know what i wanted but Damian was very patient with me and ended up with a Scott S55 which is my new pride and joy, Bike arrived next day and is perfect. all in all im very happy with the service and bike i received, i will use again and would recommend to anybody.
5 April 2011
Great bike at a great price and next day delivery, couldn't have been better. Damien was a pleasure to deal with and I will definitely recommend. Thanks Rob from Crawley.
31 March 2011
Next day delivery and brilliant service overall. Definitley recommended and thank you! Mitch from Bournemouth
29 March 2011
I bought a 2011 GT avalanche 3.0 Disk from Damian Harris cycles. Customer service was excellent and the product was delivered quickly. I can have no complaint about the transaction and Damian is a pleasure to do business with. Phil hall from chester.
16 March 2011
I bought a GT avalanche 3.0 Disk and thought the technical advice given and service was second to none. Am very happy with my purchase and advice supplied. Will be using them in the future for kids bikes and after care also. Leigh Clarke from cardiff thanks again
15 March 2011
I ordered a Mongoose Logo BMX on for my son\`s birthday, bike came in excellent condition & was even put together for me at no extra cost - Excellent customer service & advise/information received - Super quick delivery - Would definely use this web site again & recommend to family/friends. Glenn Scullion from Leeds.
11 March 2011
I found Damian Harris cycles on Google while i was searching for a 2010 cr1 frame. I contacted Damian but was unable to get my size ,so after talking to Damian it was as cheap to buy a complete bike so i got a 2011 cr1 team. The service i got was first class good honest advice and when bike was ready to go Damian called me to let me know and the bike was on my door step next day he then followed up to make sure it had arrived and all was good so this is a bike shop that i will be dealing with again. Best regards Simon from Northern Ireland
9 March 2011
In ordering a Scott CR1 2011 model, Damien and his team provided excellent (and i mean excellent) customer service. Damien managed to get the bike delievered to my house with 5 working day and at a very competitive price. This was quite incredible due to the high demand for new bikes in 2011 and also a waiting list of up to 3 months at most bike retailers for the Scott CR1 2011. The bike arrived in great condition and having taken it out every weekend since recieving it in early Feb I have to say that I am incredibly pleased. Thanks for really first rate customer service guys. Watch out Wiggle!
4 March 2011
I initially found you via a Google search for a supplier of a Scott bike. I am glad I did. Your personal attention and willingness to go the extra mile to locate a hard to find model when you were aware I was prepared to spend a thousand pounds more on a second choice has been impressive.It has been a pleasure doing business with you.Best reguards Mark from Cumbria.
3 March 2011
I went to Damians to enquire about a Scot CR1 pro and he told me how much better this bike would be than my focus cayo. I thought i would try the bike for a month before commenting. Damian gave me a good deal and the bike is brilliant .(Mark Venables from norwich)
3 March 2011
Bought a Mongoose Crossway 350 which arrived next day. Very impressive bike and was well over £100 cheaper than anywhere else. Easily put together and rode it to work today - first time on a bike for 2 years, going to be a regular occurance I feel! Great comms throughout the process and I certainly recommended Damian Harris Cycles to anyone who needs anything bike related! Top class! Cheers guys :)
2 March 2011
This has to be the best bike shop in cardiff,Brought in my dads old bike for servicing, Alex brought it back to life where no one would even take a look at it.I am so happy thanks Guys i will recommend your shop to everyone.(Richard North Cardiff)
1 March 2011
After wanting a Pashley Poppy for months, I finally decided to buy one. There were dealers nearer to my home, but after ringing around, Damian Harris Cycles had the most friendly and helpful staff. Despite being on the other side of the country, the staff helped me process the finance, sent me all the forms in the post and kept me updated constantly. The bike arrived quicker than had previously been suggested, which was fantastic, and was posted out to me very swiftly. Upon receipt of the Poppy, I was very pleased to see that the bike had been sent with the utmost care, and the staff also called me back to find out whether I was pleased with my purchase. Excellent customer service, and if I lived closer, I\'d definitely be taking my bike there for check-ups!! (Katherine from London)
14 February 2011
Excellent service and a great deal and bike arrived by carrier exactly when they said it would. They will be my first port of call in future.Phil Brown from Cumbria
8 February 2011
After having 3 bikes stolen over Christmas was looking to replace them. Visited a local bike shop less than half a mile away, and the service was appalling. Would not do a deal on two bikes and not very help full at all. Gave up and looked on the internet and came across Damian Harris Cycles. Had the bike I required, rang them and spoke to them and what a change. So polite and help full!! Cannot be more pleased. Done a great deal on 2 bikes. The communication was fantastic. Can not recommend or praise this bike shop enough. (Mr Redman from Kent)
8 February 2011
Great customer service, fantastic advice and highly recommended. Sorted me out a superb deal on a my new bike. Recommending them to all my friends and will definately deal with again. Many thanks to Damian and the staff. (MR Leighton From West Yorkshire)
20 January 2011
Absolutely brilliant customer service, these guys are able to source any bike and are very competitive on price. They really go out of their way to find the bike that’s right for you and don’t just sell you what they have in stock, unlike many other stores!! I bought a 2011 Giant Anthem X4 on the weekend and it was ready on Tuesday. Great knowledge and very helpful, I’ll be buying here again. Thanks Damian
20 January 2011
Great price, great service 10/10 recommended.
14 January 2011
What a fantastic experience. Buying a bike from these guys has been truly great, good price, great service and very friendly.
22 December 2010
Great customer service, polite, helpful and the only bike shop in the UK I could get my son this specific bike.The bike came within 2 days even with the bad weather.Made my Christmas and I know it will make his.Thnaks to all the staff who helped out.Well done Damien Harris Cycles Ltd!!!!!!!!! (Andy morris from staffordshire.
12 December 2010
Puts all the so called big bike chains to shame.The best customer service i have come across in a very long time.Went the extra mile to help and give us exactly what we wanted.Thanks very much.
11 December 2010
I'd just like to say thanks to Damian Harris Cycles for a truly excellent service. I pre-ordered a 2011 bike and Damian kept me informed every step of the way with regards to due dates etc. As soon as the bike was in stock Damian called me to let me know and swiftly dispatched the bike with a top-class courier service. I'd highly recommend Damian Harris Cycles and certainly wouldn't hesitate to order from them again. Thanks!
4 December 2010
The service is second to none. Thank you
1 December 2010
Very friendly and helpful service from this bike shop, would reccommend and buy from you again thankyou.
30 November 2010
Damian Kindly Found A We The People Zodiac In Black,This bike shop was the only shop in the uk who had one and it came the next day.I would highly recommend this bike shop to everyone i know.Once again thanks very much ( Mark from Brighton)
29 November 2010
Big thanks for doing a great deal on my recently purchased bike. Would highly recommend!
29 November 2010
Thanks Guys for fixing my bike.It rides so much better. I am new to the area and one of my friends said you were the best bike shop in cardiff for repairs.Cheers ( Dave north cardiff)
24 November 2010
Would just like to say a big thankyou for saving a bike for me and acting quickly to get it delivered to me the next day. Big thanks would definitely recommend you :) Sharon from Birmingham.
15 November 2010
I couldn\'t fault the service I received. My Hybryd bike was delivered as promised and found staff to be very helpful.(Richard Walker NE Scotland)
12 November 2010
Great Service Bought A Gt Fly Purple For My Stepson The Price Was Matched To A Local Shop In My Area Which Had Run Out .Delivery Was Great On Time.Many Thanks Would Buy From You Again .(Gav From Cheshire)
11 November 2010
excellent service,would highly recommend damien harris cycles to friends and family,and my son got exactly the GT Fly bmx bike he wanted,many thanks Debbie from (westurn-super-mare)
11 November 2010
The chappy on the phone sugested GT Air- Bmx Bike, 2011 it has just arrved only 2 days after ordering it i am what they call a very satified customer the bike is great thank you i would recomend this site to the most novice of internet users and also cyclist the advse given was very good.A+++ for service
8 November 2010
Thanks for 1st class service.
4 November 2010
Very good service my boy had searched the internet for a specific bike found the one he wanted on Damian Harris.Unfortunatly the bike was discontinued.Damian offered the new model and got it shipped straight to me ready for his birthday. Thanks for v good service! (Paul from Kidderminster)
3 November 2010
Ordered a 2011 gt stomper for my grandson,great price,kept informed by damian about delivery time and the bike was built up and checked prior to collection. This is the second cycle i have bought from this shop and could not be more pleased with the service given. Thanks (Brian From Newport)
27 October 2010
Fantastic customer service, just purchased a BMX bike for my fussy 11yr old son. The owner worked above and beyond to find the bike my son had his heart set on ready for christmas.Would recommend this site to anyone. Thank you very much. (Mrs T May From Ashford Kent)
21 October 2010
Thanks damian for your help and advice on getting a replacement bike,im very pleased with the cube ltd race.Will be recommending your shop to my friends.Thanks again.( Paul Cole from swindon)
21 October 2010
Great service from Damien. Went the extra mile to source a Super Galaxy for me at an excellent price. Thanks (Martin from Greenock)
20 October 2010
Thank you so much Damien & Co for locating a 2011 Wethepeople Envy- it came as promised and there was even a courtesy call to let me know it was on its way!! Its my son's birthday tomorrow- he is going to be over the moon- thank you very much....... and also for doing the bike at such a good price- I'm really pleased- thankyou!
15 October 2010
Tried several bike shops on-line and locally to find a Scott Voltage for my youngest son. No one offered the assistance or customer care that Damian did, he sourced it from Scott when they didn\'t have one in stock. Subsequently ordered my eldest a bike too. Phone calls from Damian to confirm bikes despatched. The BEST service i\'ve had from any bike shop in my 20 years of cycling. Will come to them first next time. Great customer service. Thanks Rob (Yorkshire Dales Brewing Co.)Susan from north Yorkshire
14 October 2010
Tried A Few Stores And Internet For A Scott Addict R2 Road Bike For My Son, Got Put Off By One And Let Down By Another, Tried Damien Harris On The Off Chance And New Instantly That Customer Service Had Arrived. Extremely Helpfull And Knowledgeable Got Offered A Good Deal, Ordered The Bike Which Was Brought In From Belgium. Delivered To Us On Overnight From TNT The Day After It Was Delivered To Damien In Cardiff. Kept Fully Up To Date With Order Status And Even Got A Coutesy Call To See We Had Received It And All Was Ok With The New Bike. Thanks Again Damien For A Very Refreshing First Class Service. We Will Be Back Soon For Another Bike.(Alastair from Glasgow)
6 October 2010
many thanks for the great service today,we,ve got one happy boy with his mongoose logo! nice to have friendly service and someone willing to go out of their way for you!
29 September 2010
I Hunted Around The U.K.for A 2010 Scott Genius Without Any Luck And Damian Managed To Match It Price Wise With A 2011 Scott. Great Service And Excellent Communications.
22 September 2010
Ordered a Mongoose Logo BMX for my son\'s birthday, bike came in excellent condition was so impressed I ordered another Mongoose Subject Bmx bike on the Wednesday which was delivered on Thursday.speedy delivery. Great service Guys!!!!! Would defiantly use this web site again & recommend to family/friends.
22 September 2010
Struggling to find the bike we wanted locally due to sourcing issues. Phoned Damian on the off chance, and he managed to get hold of what we wanted, and even call you with updates of it's status. Beautiful bike as well. Thanks
18 September 2010
Was About To Buy From A Competitor Who Suggested A Web Purchase. Felt We Wanted A Better Service And Phoned Damian Harris Who Were Very Helpful Over The Phone So Much So That We Called Into The Shop Where We Received Excellent Help And Advice On Both Choice And Value And Left With A Landrover Ascot Ladies Hybryd Bike And The Smug Satisfaction That We Had Made The Right Choice By Dealing With Humans!
17 September 2010
After Looking Around Cycle Shops And On Internet, I Was Very Pleased To Buy A Claude Butler Glyde 2 Pedal Assist Electric Bike,its A Great Bike Easy Comfortable To Ride And It Gets Me Fitter And Healthier. The Electric Assist Is Great When You Need That Extra Power On Gradients. Ideal Bike For Those The Wrong Side Of 50. Damien Is So Knowledgable About Bikes And Is Very Helpful On All Aspects Of Cycling And Excellent Service Would Really Recommend A Visit.
16 September 2010
I have bought all my bikes (road and mountain) from here. Great shop with excellent knowledge of bike, fantastic customer service and great offers. Called in today to pick up my bike which was having a service and ended up buying a Scott CR1 18. What a great ride. If you need advice on cycling or purchasing a bike just call in you will receive great advice. Thanks again.
10 September 2010
Damian promised that he would beat any price from their competitors, and when i phoned back they did me a great deal (much lower than anyone else) I ordered a GT Avalanche mountain bike on tuesday afternoon and collected it friday morning.The bike was assembled and checked over prior to collection.They are very happy to spend time discussing your needs and offering good advice,i would definately buy from them again.great service,thanks
10 September 2010
The only bike shop in the uk who had a Mongoose Logo in orange in stock,very fast next day delivery excellent service many thanks
3 September 2010
Ordered a we the people reason on monday came on tuesday really good service many thanks
30 August 2010
Thanks Damian for selling me a 2010 Scott Spark 10 at a very competitive price.
15 August 2010
After trying a few shops in cardiff,this shop was the only one who fixed the ploblem i had with my gears.thanks Damian
10 August 2010
Hi Damien, Would just like to say an additional thanks for getting us the Raleigh Molly bike on time! One very happy little 5 year old and one very very happy customer. Thank you for a first class service! Kind regards Philbert
2 August 2010
What a shop.I phoned these guys the person on the other end soon came to my rescue and provided all the information i needed about buying a bike for my wife.The bike came next day and my wife loved it.thanks guys,